Evaluating relocation technology is rarely straightforward. Most platforms promise dashboards, reporting, and self-service tools, but HR teams comparing vendors need to know what those features actually look like day to day, not just what a sales page claims. This walkthrough breaks down what GMS’s MyRelocation® platform includes and how each piece fits into the daily work of managing a mobility program.
What Is MyRelocation®?
MyRelocation® is the cloud-based technology platform behind Global Mobility Solutions’ relocation programs. It gives HR teams and transferees a shared system for tracking a move from initiation through completion, replacing the scattered spreadsheets, email threads, and phone calls that still define relocation management at companies without a dedicated platform.
The platform is built around two audiences at once. Transferees get a self-service dashboard to manage their own move, while HR and mobility teams get reporting and oversight tools to manage the program as a whole. That dual design is worth noting during a vendor evaluation, since a platform that only serves one side of the relationship tends to create bottlenecks on the other.
Core Features HR Teams Should Know
Employee Self-Service Dashboard
Transferees log in to view initiated services, track progress on each one, and submit expenses directly through the platform instead of routing paperwork through HR. This alone tends to reduce the volume of status-check emails that land in an HR inbox during an active relocation.
Direct Connection to a Relocation Coach
Rather than routing questions through a general support line, transferees can connect directly with their assigned relocation coach inside the platform. This keeps communication centralized in one place instead of scattered across email and phone calls, which matters most when a transferee has a time-sensitive question about a benefit or deadline.
Expense Tracking and Payment History
Employees submit expenses online and can track payment history without needing to call and ask where a reimbursement stands. For HR teams, this reduces the manual reconciliation work that comes with paper receipts and email-based expense reports.
Access to Guides, Tools, and Calculators
The platform also gives transferees access to relocation guides and calculators, including cost-of-living and mortgage tools, so they can plan their move without needing to search for that information independently or call their coach for basic figures.
MyRelocation® Analytics: Turning Program Data into Decisions
For HR and mobility teams managing the program at scale, MyRelocation® Analytics is where the platform’s reporting depth shows up. It gives a customizable, cross-filterable view of program performance, from a historical high-level summary down to the individual services a single transferee is using on an active assignment.
This level of detail matters for two reasons. First, it lets teams spot trends, such as which benefits get underused or which relocation types run over budget most often, without waiting for a quarterly report to surface the pattern. Second, it supports the kind of policy benchmarking that GMS recommends doing every twelve to eighteen months, since program data that is easy to pull and filter makes benchmarking a routine task rather than a quarterly scramble.
The financial reporting side of the platform supports over 200 custom reports on demand, which covers most of what an HR or finance team needs without requesting a custom build from IT or a vendor’s support team.
How MyRelocation® Supports the HR Team, Not Just the Transferee
It’s easy to frame relocation technology as an employee-facing convenience, but the reporting and coordination tools matter just as much for the HR side of the relationship. A single point of coordination, paired with dashboard visibility into every active move, means HR doesn’t have to chase status updates across a dozen open relocations at once.
This also shows up in how GMS structures accountability. Every transferee gets a certified relocation coach as a single point of contact, which keeps communication centralized instead of splitting across multiple departments or vendors. For HR teams evaluating platforms, this pairing of dedicated human support with a shared technology layer tends to matter more in practice than any single dashboard feature, since it determines how escalations actually get resolved.
What to Look for When Evaluating Relocation Technology
HR teams comparing relocation platforms during a vendor evaluation should look past the feature list and ask a few practical questions. Is the transferee-facing portal intuitive enough that a first-time mover can use it without training? Does the reporting layer update in real time, or does it require a manual pull? Can the platform scale from a handful of annual relocations to several hundred without a system change?
These questions come up often enough in general relocation FAQs that they’re worth raising directly with any vendor during a demo, rather than assuming the answer based on a product page.
Getting Started with MyRelocation®
For HR teams currently managing relocations through spreadsheets, email chains, or a legacy system that hasn’t kept pace with the rest of their HR tech stack, MyRelocation® is worth a closer look. The platform’s technology suite covers the full lifecycle of a move, from the transferee-facing MyRelocation® dashboard to program-wide analytics and reporting, with MyRelocation® OnDemand available for lump sum and fast-moving populations.
If your team is in the middle of a technology evaluation or simply wants to see how the platform handles your specific relocation volume, contact GMS to schedule a walkthrough with a Mobility Pro.
