Leadership team

Steven Wester

President and a Board Member at Global Mobility Solutions

Steven has over 35 years of leadership experience in the talent management and global workforce mobility industry. He joined Global Mobility Solutions as President and an equity owner in 2004. Through his leadership, the organization has been transformed into a full service global relocation company and has been recognized by HRO Today as one of the top mobility companies in the industry. GMS has achieved an enviable rate of growth through the delivery of exceptional service, client retention and new client signings.

Prior to joining GMS, Steven held senior executive positions at Coldwell Banker Relocation and Prudential Relocation where he played a key role in dramatically growing each organization through leveraging innovative technologies, process re-engineering, strategic acquisitions, and a drive for quality service.

Steven graduated Summa Cum Laude from Trinity International University with a bachelor’s degree in both Mathematics and Economics Management. He pursued his MBA at Keller Graduate School of Management and has his Certified Relocation Professional (CRP) and Senior Global Mobility Specialist (SGMS-T) designations from the Employee Relocation Council (ERC). He received a Meritorious Service Award from ERC for his many contributions to the relocation industry, was named an HR Provider Superstar for his contributions to the HRO community and continues to be an active speaker and contributor throughout the industry.

Nancy Kritzer

Senior Vice President, Domestic Services

Nancy has over 35 years of experience in the real estate and relocation arena. As a licensed Realtor in Ohio since 1986, Nancy spent over 10 years in real estate sales as a multi-million dollar producer with a primary focus on new construction. Nancy’s first involvement in the mobility industry was with Cooperative Resource Services, now SIRVA where she provided counseling and support for key clients and employees and learned the importance of relationship building in providing exceptional customer service.

Nancy brought her team building skills back to the real estate world and lead an award winning relocation department in the Cleveland area until she relocated to Scottsdale to join GMS in 2009 as a Sr. Relocation Coach. Nancy brought her extensive real estate, relocation and management experience into her next role as Director, Service Delivery and has advanced to her current position of Senior VP of Domestic Services where she is responsible for the leadership, training and mentoring of new and existing coaches and assists in all aspects of the cross functional needs of the organization. She has an exceptional track record for delivering the highest levels of customer service and supports her team to provide that same high level of service. Nancy holds the Certified Relocation Professional (CRP) designation.

John Fernandez

Executive Vice President

John oversees our Global Service Delivery, Global Network Management, Marketing, and Business Development Teams. John’s nearly three decades of mobility experience includes excellence in varied positions such as Relocation Counselor, International Assignment Manager, Manager of Latin American Operations, Director of International Operations, Global Account Executive, Vice President of Sales, and Vice President of Global Services. The depth of John’s mobility experience also includes multiple assignments and domestic relocations of his own. He has lived and conducted business around the globe and speaks English and Spanish.

John holds a bachelor’s degree in criminal justice and industry-specific certifications, including Global Mobility Specialist (GMS), Certified Relocation Specialist, Six Sigma Black Belt designations, and Global Leadership Certification from the Thunderbird Graduate School of International Management.

Before his mobility career, John was a leader in the Behavioral Health industry and served honorably as an Air Defense Team Chief for the United States Army, earning multiple Army Commendation Medals and the Kuwaiti Freedom Citation. John and his teams provide consultative relocation management solutions to corporate clients and colleagues worldwide.

Ann Knapp

Director of Transportation Services

Ann joined Global Mobility Solutions in September of 2010 and has over 20 years leadership experience in the moving & relocation industries. She moved to the Phoenix area from Massachusetts in 2005 and joined the team at GMS in 2010. As a 2nd generation mover, Ann has worked in all areas of the industry from survey scheduling to claims settlement which has provided her with a well-rounded understanding of the ins & outs of moving.

In her current role as Director of Transportation Services & in addition to overseeing the day-to-day operations of the Transportation Team, Ann is responsible for overseeing the Transportation Network, managing contracts, policy advisement and monitoring quality. Shortly after joining GMS, Ann created Curbside Manner™ which is the standard of quality that all Transportation Partners are measured against. Ann is a council member for the International Association of Movers (IAM) Leadership Alliance, has earned her Certified Relocation Professional (CRP) designation through Worldwide ERC, and her Certified Moving Consultant (CMC) designation from the American Moving & Storage Association.

Steve Ziomek

VP, Real Estate Broker of Record

Steve is a partner, board member and the designated broker for Global Mobility Solutions, an international relocation company headquartered in the Phoenix Metropolitan Area. Steve co-founded FAS Relocation and Homefair.com, one of the first 700 “Dot Com” companies. Steve is also the founder and principle of Your REALTY Office™, a Phoenix area residential real estate company and is owner of Boardroom Suites of Scottsdale, a corporate executive suite center.

Steve also spends much of his time giving back to the community. He is a two time chairman of the Scottsdale Airport Advisory Committee and is a Major and command pilot in the Civil Air Patrol. Additionally, Steve is president and founder of Thunderbird Field II Veterans Memorial Inc., a 501(C) (3) company whose mission is to commemorate the history of the Scottsdale airport and honor all veterans.

Samantha Hoey

Senior VP, Business Development

Sam joined Global Mobility Solutions in 1996 and has worked her way up through the ranks holding first an administrative position, then becoming a Relocation Coach, an Account Manager, and now Senior VP, Business Development. With 25 years of industry experience, Samantha offers her clients relocation expertise and a commitment to excellence in her role as VP, Business Development. She is a certified Global Mobility Specialist (GMS) and Certified Relocation Professional (CRP) with a background in van line coordination, real estate support, and relocation coaching and account management.

Her proficiency in orchestrating the BVO and GPO Programs, as well as relocation policy design and implementation, are invaluable assets to the accounts she manages. Her experience in administering Pre-Decision Relocation services to enhance the recruiting process further demonstrates her unique abilities to service her clients. Samantha’s diverse experience, leadership, and outstanding communication skills enable her to manage the relocation process for her clients with finesse and polished professionalism.

JuleS Matz

Vice President, Real Estate Services

Jules joined Global Mobility Solutions as the Director of Real Estate Services in 2015 with over 21 years of experience as a licensed Real Estate Agent and Broker for the last 11 years, after her 10 years of experience buying and selling (flipping) her own properties throughout the United States, and considers herself a “Relocation Baby” as she grew up in a family that relocated many times throughout her life. She has held leadership positions such as Broker of Record and Real Estate Specialist, Team Leader, and Branch Manager, and as well as owned her own real estate company, working on U.S. Domestic and Government accounts. As a Team Leader, Jules taught monthly classes in contract writing, and contract negotiating to hundreds of Real Estate Agents. She a member of Worldwide ERC and holds her CRP designation.

Jules has held a Real Estate license in the state of Arizona, before obtaining her Brokers License, earning her GRI (Graduate of Real Estate Institute) designation, then went on to earn an ABR (Accredited Buyer’s Representative) where she studied the Buyer’s side of the real estate transaction. Jules learned the importance of increasing her sensitivity to the diversity of cultures in the industry when she earned her AHWD designation (At Home With Diversity), and also obtained a CNE designation (Certified Negotiating Expert), when studying the art of negotiating a real estate transaction to reach the best outcome for your client. Jules has become g-Certified, to demonstrate her commitment to providing the highest caliber of service to the U.S. Federal Government Agencies and their employees.

Tammy Molino

Vice President, Global Services

Tammy is responsible for GMS’ regional operations teams in North and Latin America, EMEA, APAC and the Middle East. She is a high performing leader with an exceptional record of global organizational development, including the successful execution of global mobility strategies improving operations and performance, optimizing roles and responsibilities. Tammy provides leadership in the areas of international assignment management, global network management, global consulting and business development. She joined Global Mobility Executive Team with 14 years of mobility experience and international business.

Tammy’s experience in global mobility includes new client implementations, policy and compliance development, global compensation and billing, vendor management, case management, and real estate home sale/purchase programs. Tammy travels extensively and studied abroad in Switzerland, Chile, Peru, Dubai and Abu Dhabi. Her diverse experience and global mindset allows Tammy to facilitate interactions and relationships with global leaders and colleagues gaining trust, commitment and respect to consistently deliver high quality mobility programs. Tammy holds a bachelor degree in Operations Management from Loyola University in Chicago and a Masters in Global Management from Thunderbird School of Global Management. She holds the Certified Relocation Professional (CRP) designation and Global Mobility Specialist.

Leadership team

Steven Wester

President and a Board Member at Global Mobility Solutions

Nancy Kritzer

Senior Vice President, Domestic Services

John Fernandez

Executive Vice President

Ann Knapp

Director of Transportation Services

Steve Ziomek

VP, Real Estate Broker of Record

Samantha Hoey

Senior VP, Business Development

JuleS Matz

Vice President, Real Estate Services

Tammy Molino

Vice President, Global Services

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