2020 has proven how important the human connection is for relocation companies, and we see clients recognizing this fact for 2021. Certain processes can easily leverage technology to increase efficiencies and performance. However, research indicates it is impossible for computers with artificial intelligence to replicate jobs that rely on humanistic and social skills. The role of the relocation coach far outweighs the technology that supports it.
Global Mobility Solutions (GMS) is a nationally ranked Relocation Management Company and a leader in the relocation industry that excels in providing superior service to clients. This level of service requires GMS Coaches to have significant measures of important human attributes and social skills including:
- Critical Thinking
- Complex Problem Solving
- Emotional Intelligence
Clients recognize the importance of the entire relocation experience as an extremely important touchpoint for their talent acquisition programs. If they leave such an important experience to the vagaries of computer programs, employees and new hires are likely to feel less valuable to the client. Talent acquisition programs help clients ensure a greater likelihood of good hires, which in turn helps lower costs and saves time. A robust relocation management program fully supports client investments in sourcing and onboarding talent and helps ensure successful relocations.
Relocation Coaches and Their Impact
Our clients appreciate the service our Relocation Coaches provide to their employees, and their employees are grateful for the high-touch service that GMS provides. Here are several comments we have received over the past year that reaffirm the importance of the human connection in relocation services:
The Human Connection Makes the Difference
As you can see, a high-touch customer service approach has a dramatic impact on the lives of relocating employees and their families. The direct support that corporate relocation companies provide to relocating employees has a direct impact on the family’s ability to cope with the stress of their move and improves the readiness of an employee to focus on their position when they arrive at their destination. Through GMS’ high-touch customer service process, relocations are measurably more successful with our clients experiencing a reduction in the number of costly failed relocations. By working with a proven and effective company like Global Mobility Solutions, you can rest assured you’ve chosen a company that treats your employees with compassion and the dedicated attention they deserve.
What's Trending in Workforce Mobility for 2021?
GMS’ team of global relocation experts has helped thousands of organizations understand how to develop relocation programs that provide the best possible experience for new hires, transferees, and their family members. Our team wants to help your company understand how to review your relocation program and share how the GMS approach delivers consistent, high-quality relocation experiences on time and on budget.
Contact our experts online to learn more about the GMS difference, or give us a call at 800.617.1904 or 480.922.0700 today.