Privacy Policy

Effective Date 02/01/2017

TRUSTe

This Privacy Policy covers the collection, use and disclosure of information collected through the website http://www.gmsmobility.com, http://www.myrelocation.com and the GMS Mobility Service Platform (“Service”), owned and operated by Global Mobility Solutions LLC (“GMS”, “We”, “Us”, “Our”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. The use of information collected through our Service shall be limited to the purpose of providing the Service for which our Client has engaged GMS.

Global Mobility Solutions LLC complies with the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data Switzerland. Global Mobility Solutions LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Global Mobility Solutions LLC’s certification, please visit: http://www.export.gov/safeharbor.

Global Mobility Solutions LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List, https://www.privacyshield.gov/list.

We are responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website, https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

We have further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.

Information Collection and Use

If you wish to contact us through our website, we may collect the following personal information from you: Contact Information such as name, email address, mailing address, phone number, information about your business such as company name, company size, business type.

We use this information to:

  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy.

Service Providers

We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential.

Legal Disclaimer

We may also disclose your personal information:

  • As required by law, such as to comply with a subpoena, or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • If GMS is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • To any other third party with your prior consent to do so.

User Access and Choice

If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by either making the change on your user account settings page, contacting our Customer Support at info@gmsmobility.com or by contacting us by telephone or postal mail at the contact information listed below. Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. If you no longer desire our service, please contact us directly. We will respond to your request within a reasonable timeframe.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Opt-out Preferences

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at info@gmsmobility.com.

Cookies and Other Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Global Mobility Solutions LLC and our partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies for [our shopping cart, to remember users’ settings (e.g. language preference), for authentication]. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Behavioral Targeting/Re-Targeting

As We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Analytics / Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Security

The security of your personal information is important to us. When you enter sensitive information (such as your log-in credentials) on the entry portal to our Service, we encrypt the transmission of that information using reasonable security. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Web site, you can contact us at info@gmsmobility.com.

Information Related to Data Collected through the GMS Service

GMS collects and processes 3rd party personally identifiable information under the direction of our Clients. We have no ownership of this information or any direct relationship with individuals whose personally identifiable information may be processed as part of providing our Service. An individual who seeks access to their data, seeks to correct, amend or delete inaccurate data or wishes to opt-out of communications from a GMS Client should direct his/her query to the GMS Client he/she interacts with directly (the data controller). If a GMS Client requests that we remove personally identifiable information on their behalf, we will respond to their request within a reasonable time frame. GMS may transfer personal information to other companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients. GMS will retain personal data we process on behalf of our Clients for as long as needed to provide services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Additional Information

Social Media Widgets

Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of GMS. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Changes To This Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest
information on our privacy practices.

Contact Us

Global Mobility Solutions 15333 North Pima Road, Suite 240 Scottsdale, AZ 85260 Phone: (800) 617-1904    |    (480) 922-0700 Fax:    (480) 361-8801 E-mail: info@gmsmobility.com