Leadership team

Paul De Boer

President of Global Mobility Solutions

Paul has over 3 decades of relocation management experience and has built a successful career in the workforce mobility industry. He joined GMS as President in 2025. He brings knowledge from prior executive positions at relocation management companies to leading one of the world’s largest consulting companies’ internal relocation programs. He has a deep understanding of relocation management and has guided numerous clients in navigating the complexities of workforce management.

Paul holds the Senior Certified Relocation Professional (SCRP) and Senior Global Mobility Specialist (SGMS) designations from Worldwide ERC. He also served on their Board of Directors and received meritorious and distinguished service awards for his contributions to the industry.

As president, Paul fosters a collaborative culture at GMS, enhancing team success and client satisfaction. He stays ahead of industry trends through conferences, establishing GMS as a forward-thinking leader. Looking to the future, he aims to expand GMS’s global presence and continue providing exceptional relocation services that adapt to the needs of businesses and employees worldwide.

Nancy Kritzer

Senior Vice President, Domestic Services

Nancy has over 35 years of experience in the real estate and relocation arena. As a licensed Realtor in Ohio since 1986, Nancy spent over 10 years in real estate sales as a multi-million dollar producer with a primary focus on new construction. Nancy’s first involvement in the mobility industry was with Cooperative Resource Services, now SIRVA where she provided counseling and support for key clients and employees and learned the importance of relationship building in providing exceptional customer service.

Nancy brought her team building skills back to the real estate world and lead an award winning relocation department in the Cleveland area until she relocated to Scottsdale to join GMS in 2009 as a Sr. Relocation Coach. Nancy brought her extensive real estate, relocation and management experience into her next role as Director, Service Delivery and has advanced to her current position of Senior VP of Domestic Services where she is responsible for the leadership, training and mentoring of new and existing coaches and assists in all aspects of the cross functional needs of the organization. She has an exceptional track record for delivering the highest levels of customer service and supports her team to provide that same high level of service. Nancy holds the Certified Relocation Professional (CRP) designation.

John Fernandez

Executive Vice President

John oversees our Global Service Delivery, Global Network Management, Marketing, and Business Development Teams. John’s nearly three decades of mobility experience includes excellence in varied positions such as Relocation Counselor, International Assignment Manager, Manager of Latin American Operations, Director of International Operations, Global Account Executive, Vice President of Sales, and Vice President of Global Services. The depth of John’s mobility experience also includes multiple assignments and domestic relocations of his own. He has lived and conducted business around the globe and speaks English and Spanish.

John holds a bachelor’s degree in criminal justice and industry-specific certifications, including Global Mobility Specialist (GMS), Certified Relocation Specialist, Six Sigma Black Belt designations, and Global Leadership Certification from the Thunderbird Graduate School of International Management.

Before his mobility career, John was a leader in the Behavioral Health industry and served honorably as an Air Defense Team Chief for the United States Army, earning multiple Army Commendation Medals and the Kuwaiti Freedom Citation. John and his teams provide consultative relocation management solutions to corporate clients and colleagues worldwide.

Samantha Hoey

Senior VP, Business Development

Sam joined Global Mobility Solutions in 1996 and has worked her way up through the ranks holding first an administrative position, then becoming a Relocation Coach, an Account Manager, and now Senior VP, Business Development. With 25 years of industry experience, Samantha offers her clients relocation expertise and a commitment to excellence in her role as VP, Business Development. She is a certified Global Mobility Specialist (GMS) and Certified Relocation Professional (CRP) with a background in van line coordination, real estate support, and relocation coaching and account management.

Her proficiency in orchestrating the BVO and GPO Programs, as well as relocation policy design and implementation, are invaluable assets to the accounts she manages. Her experience in administering Pre-Decision Relocation services to enhance the recruiting process further demonstrates her unique abilities to service her clients. Samantha’s diverse experience, leadership, and outstanding communication skills enable her to manage the relocation process for her clients with finesse and polished professionalism.

Leadership team

Paul De Boer

President of Global Mobility Solutions

Nancy Kritzer

Senior Vice President, Domestic Services

John Fernandez

Executive Vice President

Samantha Hoey

Senior VP, Business Development

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