About Global Mobility Solutions

Learn about Global Mobility Solutions and why it is the right choice for your relocation management. The more you know about Global Mobility Solutions – its history, its corporate core values, its leadership, and its vision for the future – the more you will see that Global Mobility Solutions is the type of company you want guiding you through your relocation program implementation and mobility management.

Why Choose GMS

GMS’ business model is rooted in providing our clients and their transferees the freedom of choice. This means our clients are given the choice to work with “the best of the best” service providers in any market around the globe. GMS is able to offer this unique model in the industry because unlike most relocation companies, we are not owned by or affiliated with any one real estate, household goods, or any 3rd party service provider. GMS has been able to build strong relationships with top providers all over the world who act as an extension of GMS. Our worldwide network of partners allow us flexibility while providing our clients with a real-time, on-the ground consultant to assist with the day to day needs of the individual and family moving. Click on the other tabs to learn more about Global Mobility Solutions.
Freedom of Choice means you can utilize the suppliers from our established network of providers or we can partner with any preferred providers that you may already work with. GMS offers our clients flexible service options. Clients can pick and choose the services they wish to offer relocating employees. This has proven to be cost-effective for formal relocation policies, but also allows clients the ability to utilize services on case by case basis.
GMS is able to provide our clients with significant cost savings through the relationships we have with our network of providers and our Pre-Decision Program. By getting involved very early in the relocation process before a final decision to move occurs GMS can reduce the number of failed relocations, increase job acceptance ratios, provide an accurate budget to work from, eliminate the risk of non-acceptance by the transferee/assignee, discover any potential home sale issues, streamline house hunting trips, and minimize policy exceptions. All of which help to reduce program costs.
Through our network of providers we are able to provide on the ground support and assist with local information anywhere in the world. (i.e. visas; housing costs; local customs and culture, etc.) Our US based operations team and online systems are available 24/7. No matter when your transferees/assignees or foreign offices need assistance, we can accommodate them. The GMS service model provides a single point of coordination for all components of the move process. Our relocation coaches possess an average of 9 years industry expertise. They have produced better than 98% customer satisfaction results over the last 5 years.

Mission and Values

To be the first choice in relocation. Our dedicated, knowledgeable professionals provide customized mobility solutions to people and businesses throughout the world.

  • Honesty / Integrity … always treat coworkers and customers with integrity and respect, listen to all sides before jumping to conclusions or making a decision, and follow the golden rule.
  • Teamwork … commit to being part of the solution and not part of the problem, earn the trust of teammates by doing the best possible job, and put aside personal agendas for the good of the team.
  • Growth … always put our best face forward to represent GMS in a positive light, contribute ideas and opportunities to grow the company, and keep focused on our goals.
  • Commitment … maintain a positive and professional attitude, commit to giving 100% every day, and uphold the values of the company.

  • A professional, technically competent and customer-focused staff of dedicated relocation coaches.
  • Timely, streamlined and accurate communication to create a seamless environment in which our services are delivered.
  • A secure and confidential, yet innovative and entrepreneurial work environment.
  • A completely unencumbered and transparent network of supplier/partners representing the “best of the best” in their respective fields.
  • A bundle of pre-hire decision-making tools at no cost.
  • A flexible approach with regard to content and format of all reporting requirements.

Social Responsibility

Environmental Awareness
Global Mobility Solutions has a strong commitment to environmental conservation to help to protect our environment for future generations. We make a conscientious effort to purchase recycled and environmentally friendly products – from our marketing materials to our office supplies. All discarded office documents are shredded and recycled. Our employees voluntarily developed a recycling program for all other recyclables, where they take turns bringing them to the city’s drop off center. Additionally, GMS recycles all of its printer’s toner cartridges and light bulbs. GMS partners with vendors who provide environmentally friendly alternatives for packing and transportation of household goods, are environmentally conscious, and follow FIDI outlined procedures.

Charitable Contributions
GMS and its employees are actively involved in the community. We coordinate and participate in several charity events each year. Some of the organizations we have work with include the Move For Hunger, Phoenix Rescue Mission, the Child’s Crisis Center, St. Mary’s Food Bank, the City of Hope, and the American Cancer Society.

About Global Mobility Solutions - An innovative leader in relocation management and technlogy since 1987Founded in 1987, Global Mobility Solutions (GMS) was the first of its kind to specialize in supporting the executive recruiting industry by providing comprehensive relocation services for the job candidates placed by recruiters. Recognizing the importance of successful placements, GMS developed a “Pre-Decision” suite of services and built a database of online tools for relocating professionals that included cost-of-living calculators, move estimates, city and school reports.
In the 2000’s, GMS experienced solid growth in its corporate clientele. GMS’ high-touch services were an alternative to large scale traditional relocation management companies, benefiting corporations with customized mobility solutions. GMS established industry leadership strategies for policy counseling, expense management, home sale, global assignment management services, and much more.
Today, as a privately held debt-free organization, GMS offers its clients a smart and comprehensive menu of services. Each relocation policy is tailored to meet individual corporate goals and budgets. GMS continues to take advantage of its rich heritage by perfecting the programs it pioneered, while maintaining its industry reputation of innovation by constantly introducing new mobility strategies to serve the needs of its clients.

President: Steven Wester

President and a Board Member at Global Mobility Solutions. See full biography under the “Board of Directors” tab.

VP, Domestic Services: Nancy Kritzer

About Global Mobility Solutions - Nancy Kritzer, Vice President of Domestic ServicesNancy Kritzer has over 30 years of experience in the real estate and relocation arena. As a licensed Realtor in Ohio since 1986, Nancy spent over 10 years in real estate sales as a multimillion dollar producer with a primary focus on new construction. Nancy’s first involvement in the mobility industry was with Cooperative Resource Services, now SIRVA where she provided counseling and support for key clients and employees and learned the importance of relationship building in providing exceptional customer service. Nancy brought her team building skills back to the real estate world and lead an award winning relocation department in the Cleveland area until she relocated to Scottsdale to join GMS in 2009 as a Sr. Relocation Coach. Nancy brought her extensive real estate, relocation and management experience into her next role as Director, Service Delivery and has advanced to her current position of VP of Domestic Services where she is responsible for the leadership, training and mentoring of new and existing coaches and assists in all aspects of the cross functional needs of the organization. She has an exceptional track record for delivering the highest levels of customer service and supports her team to provide that same high level of service. Nancy holds the Certified Relocation Professional (CRP) designation.

Executive Vice President: John Fernandez

About Global Mobility Solutions - John Fernandez, Executive Vice President

John Fernandez serves as Executive Vice President overseeing global operations, marketing, business development as well as reporting and analytics.

John’s 19 years of mobility experience include excellence in varied positions to include, Relocation Counselor, International Assignment Manager, Manager of Latin American Operations, Director of International Operations, Global Account Executive, Vice President of Sales and Vice President of Global Services. The depth of John’s mobility experience also includes multiple assignments and domestic relocations of his own.  He has lived and conducted business around the globe and speaks multiple languages.

John holds a bachelor degree in Criminal Justice. In addition, Global Mobility Specialist (GMS), Certified Relocation Specialist, Six Sigma Black Belt designations as well as a Global Leadership Certification from the Thunderbird Graduate School of International Management.

Prior to his mobility career, John was a leader in the Behavioral Health industry and served honorably as an Air Defense Team Chief for the United States Army; earning multiple Army Commendation Medals and the Kuwaiti Freedom Citation.

John has accumulated varied awards throughout his career, most recently he received LEAD 2017 Best Sales Leadership and Training recognition from HR.com. John’s is dedicated to providing consultative solutions to clients and colleagues worldwide.

Director, Transportation Services: Ann Knapp

About Global Mobility Solutions - Ann Knapp, Director of Transportation ServicesAnn joined Global Mobility Solutions in September of 2010 and has over 20 years experience in the moving & relocation industries.She moved to the Phoenix area from Massachusetts in 2005 and joined the team at GMS in 2010. As a 2nd generation mover, Ann has worked in all areas of the industry from survey scheduling to claims settlement which has provided her with a well-rounded understanding of the ins & outs of moving.

In her current role as Director of Transportation Services & in addition to overseeing the day-to-day operations of the Van Line Team, Ann is responsible for overseeing the Van Line Partner Network, managing contracts, policy advisement and monitoring quality. Shortly after joining GMS, Ann created Curbside Manner ™ which is the standard of quality that all Van Line Partners are measured against. Ann has earned her Certified Relocation Professional (CRP) designation through Worldwide ERC & her Certified Moving Consultant (CMC) designation from the American Moving & Storage Association. Ann is a member of the Board of Directors for the Arizona Relocation Alliance.

VP, Real Estate Broker of Record: Steve Ziomek

Stephen Ziomek is the Real Estate Broker of Record and board member at Global Mobility Solutions. See full biography under the “Board of Directors” tab.

Senior VP, Business Development: Sam Hoey

About Global Mobility Solutions - Sam Hoey, Senior Vice President of Business DevelopmentSamantha joined Global Mobility Solutions in 1996 and has worked her way up through the ranks holding first an administrative position, then becoming a Relocation Coach, an Account Manager, and now VP, Business Development. With 15 years of industry experience, Samantha offers her clients relocation expertise and a commitment to excellence in her role as VP, Business Development. She is a certified Global Mobility Specialist (GMS) and Certified Relocation Professional (CRP) with a background in van line coordination, real estate support, and relocation coaching and account management.

Her proficiency in orchestrating the BVO and GPO Programs, as well as relocation policy design and implementation, are invaluable assets to the accounts she manages. Her experience in administering Pre-Decision Relocation services to enhance the recruiting process further demonstrates her unique abilities to service her clients. Samantha’s diverse experience and outstanding communication skills enable her to manage the relocation process for her clients with finesse and polished professionalism.

Director, Real Estate Services: Jules Schultz

About Global Mobility Solutions - Jules Schultz, Director of Real Estate ServicesJules joined Global Mobility Solutions as the Director of Real Estate Services in 2015 with over 21 years of experience as a licensed Real Estate Agent and Broker for the last 11 years, after her 10 years of experience buying and selling (flipping) her own properties throughout the United States, and considers herself a “Relocation Baby” as she grew up in a family that relocated many times throughout her life. She has held positions such as Broker of Record and Real Estate Specialist, Team Leader, and Branch Manager, and as well as owned her own real estate company, working on U.S. Domestic and Government accounts. As a Team Leader, Jules taught monthly classes in contract writing, and contract negotiating to hundreds of Real Estate Agents. Jules has held a Real Estate license in the state of Arizona, before obtaining her Brokers License, earning her GRI (Graduate of Real Estate Institute) designation, then went on to earn an ABR (Accredited Buyer’s Representative) where she studied the Buyer’s side of the real estate transaction. Jules learned the importance of increasing her sensitivity to the diversity of cultures in the industry when she earned her AHWD designation (At Home With Diversity), and also obtained a CNE designation (Certified Negotiating Expert), when studying the art of negotiating a real estate transaction to reach the best outcome for your client. Jules has become g-Certified, to demonstrate her commitment to providing the highest caliber of service to the U.S. Federal Government Agencies and their employees.

Director, Global Services: Tammy Molino

About Global Mobility Solutions - Tammy Molino, Director of Global Services

Tammy Molino serves as Director of Global Services and is responsible for GMS’ regional operations teams in North and Latin America, EMEA, APAC and the Middle East.  She is a high performing leader with an exceptional record of global organizational development,  including the successful execution of global mobility strategies improving operations and performance, optimizing roles and responsibilities.  Tammy provides leadership in the areas of international assignment management, global network management, global consulting and business development.    She joined Global Mobility Executive Team with 10 years of mobility experience and international business.    Her experience in global mobility includes new client implementations, policy and compliance development, global compensation and billing, vendor management, case management, and real estate home sale/purchase programs.   Tammy travels extensively and studied abroad in Switzerland, Chile, Peru, Dubai and Abu Dhabi.  Her  diverse experience and global mindset allows Tammy to facilitate interactions and relationships with global leaders and colleagues gaining trust, commitment and respect to consistently deliver high quality mobility programs.

Tammy holds a bachelor degree in Operations Management from Loyola University in Chicago and a Masters in Global Management from Thunderbird School of Global Management.  She holds the Certified Relocation Professional (CRP) designation and Global Mobility Specialist (GMS) certification.

Steve Ozonian

About Global Mobility Solutions - Steve Ozonian, Board Member of Global Mobility SolutionsSteve Ozonian is Chairman of the board of directors at GMS, and one of the most tenured relocation executives in the industry. Ozonian began his relocation career in 1979 at Employee Transfer Corporation where he held positions as the COO and CFO. Following Employee Transfer Corporation, Ozonian joined Coldwell Banker as the Executive Vice President of business development and client relationships. During his tenure at Coldwell Banker, the company grew to become the second largest provider of relocation services and expanded operations as a national real estate company with over 60,000 sales associates. Following Coldwell Banker, Ozonian joined Prudential Real Estate and Relocation as Chairman and CEO; a company responsible for 900 corporate relocation clients and over 25,000 annual moves.

Ozonian went on to serve as the CEO of Realtor.com which became the leading consumer portal for real estate information in the United States.  After his tenure at Realtor.com, Ozonian became the National HomeOwnership Executive for Bank of America, responsible for the relocation management of many fortune 500 companies. Ozonian also served as the CEO of RealEstate.com and is the Chief Real Estate Officer of Carrington Capital. Ozonian currently serves on the boards of Lending Tree, Realty Mogul, Realty Trac and Nobilis.

Steven Wester

About Global Mobility Solutions - Steven Wester, President and Board Member of Global Mobility Solutions

Steven Wester has over 35 years of leadership experience in the talent management and global workforce mobility industry. He joined Global Mobility Solutions as President and an equity owner in 2004. Through his leadership, the organization has been transformed into a full service global relocation company and has been recognized three years running by HRO Today as one of the top mobility companies in the industry. GMS has achieved an enviable rate of growth through the delivery of exceptional service, client retention and new client signings.

Prior to joining GMS, Steven held senior executive positions at Coldwell Banker Relocation and Prudential Relocation where he played a key role in dramatically growing each organization through leveraging innovative technologies, process reengineering, strategic acquisitions, and a drive for quality service.

Wester graduated Sum Cum Laude from Trinity International University with a bachelor’s degree in both Mathematics and Economics Management. He pursued his MBA at Keller Graduate School of Management and has his Certified Relocation Professional (CRP) and Senior Global Mobility Specialist (SGMS-T) designations from the Employee Relocation Council (ERC). He received a Meritorious Service Award from ERC for his many contributions to the relocation industry, was named an HR Provider Superstar for his contributions to the HRO community and continues to be an active speaker and contributor throughout the industry.

Rich Ganley

About Global Mobility Solutions - Rich Ganley, Board Member of Global Mobility SolutionsRich Ganley is the founder and former CEO of Global Mobility Solutions. With over 30 years of experience in relocation, staffing, and tech companies, Ganley brings a wealth of modern knowledge to the organization. Some of Ganley’s entrepreneurial successes include Homefair and iCrossing. Ganley was co-founder and former CEO of Homefair.com. As one of the internet’s first online companies, Homefair is credited with pioneering multiple digital relocation tools still widely used online today. After becoming the largest moving and relocation website online, Homefair was acquired by Realtor.com for $85 million. Ganley also served on the Board of Directors for iCrossing, a search engine marketing company purchased by the Hearst Corporation for $325 million in 2010. Rich has presented at numerous industry conferences and is a frequent Keynote Speaker for Management Recruiters International (MRI), one of the largest staffing organizations in the world.
Currently, Mr. Ganley is involved with several new initiatives that leverage cloud based applications, computer vision, deep learning and other innovative platforms that improve efficiency for the relocation, health and service industries. Ganley currently serves on the board of directors for Global Mobility Solutions, Van Go Activities, and Nobilis Health (“HLTH” on the NYSE).

Steve Ziomek

About Global Mobility Solutions - Steve Ziomek, Founder and Board Member of Global Mobility SolutionsSteve Ziomek is a partner, board member and the designated broker for Global Mobility Solutions, an international relocation company headquartered in the Phoenix Metropolitan Area.
Steve co-founded FAS Relocation and Homefair.com, one of the first 700 “Dot Com” companies. Steve is also the founder and principle of Your REALTY Office™, a Phoenix area residential real estate company and is owner of Boardroom Suites of Scottsdale, a corporate executive suite center.
He also spends much of his time giving back to the community.  He is a two time chairman of the Scottsdale Airport Advisory Committee and is a Major and command pilot in the Civil Air Patrol.  Additionally, Steve is president and founder of Thunderbird Field II Veterans Memorial Inc., a 501(C) (3) company whose mission is to commemorate the history of the Scottsdale airport and honor all veterans.

Bryan Schutjer

About Global Mobility Solutions - Bryan Schutjer, Founder and Board Member of Global Mobility SolutionsBryan Schutjer is a Co-Founder and Board Member of Global Mobility Solutions, LLC (GMS) with over 28 years in the relocation and moving industry. Schutjer’s extensive mobility career includes a history of successful leadership within early-stage high-growth firms to large division management in publicly traded corporations. Schutjer also held executive posts at Artisan Investments, Ultra-Scan Corporation, Move.com, Bekins Van Lines, North American Van Lines and Mayflower Van Lines.
Schutjer also commonly speaks at public industry engagements, covering topics such as: relocation trends, contemporary changes in relocation policy and service innovations affecting workforce talent mobility. Bryan Schutjer is currently the President and Chief Operating Officer for Safeware Corporation, a fully licensed insurance agency and third-party administrator for extended warranty offerings.

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