Van Line Specialist

overview

located in: Scottsdale, Arizona

We are seeking a detailed-oriented go-getter for our newest Van Line Specialist position.  This individual would be responsible for monitoring a caseload with our Premier Alliance Network & following each move from assignment through to delivery.

Responsibilities

  • Carry a caseload consisting of both international, cross border & domestic files.
  • Assign out moves within the network to appropriate partners based on internal KPI’s.
  • Audit each estimate for accuracy against the contract & client policy.
  • Use time management skills to track all files through the move process.
  • Complete basic data entry.
  • Work within the Transportation team to address reoccurring challenges & present progressive ideas for process improvement.
  • Collaborate with global & domestic coaches to identify best practices for each customer & client.
  • Demonstrate a pro-active approach to working through challenges while using all resources available to you.

Qualifications

  • 5+ years of relocation industry experience.
  • Sales and account management experience a plus.
  • BA/BS or equivalent work experience.
  • Certified Relocation Professional and/or Global Mobility Specialist designation.
  • Excellent organizational, coordination and problem-solving skills.
  • Excellent listening, communication, and critical thinking skills.
  • Proficiency in Word, Outlook, PowerPoint, and relocation tracking systems.

Benefits

We offer competitive wages and a comprehensive benefits package that includes medical, dental, vision, life and disability insurance, and a 401(k) program.

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