Global Assignment Specialist

overview

located in: Scottsdale, Arizona

Global Mobility Solutions seeks a zealous Global Assignment Specialist to work closely with GMS internal team members in executing our award-winning customer service model. This position is unique in that it offers the opportunity to emerge in the exciting world of global relocation. The energetic candidate shall provide administrative support and must have the ability to multi-task, work in a high-pace work environment and effectively leverage Excel, Word, Database/CRM, and Outlook on a day-to-day basis.

Responsibilities

• Act as single point of contact for clients’ travel programs and group moves ensuring travel requirements are followed while maintaining accurate travel records.
• Arrange all aspects for global travel, support travelers during the travel cycle, and ensure necessary travel changes are expedited in an efficient manner.
• Coordinate and maintain clients’ traveler tracking tools, understanding country-specific requirements, and monitoring travel activity for needed actions.
• Coordinate client’s candidates expense reimbursements, provide day to day guidance and support review of other relocation benefits.
• Communicate with client’s human resource contacts on assignment progress, issues, travel alerts, and status updates, maintaining streamlined and effective communication,
• Interface with other internal team members as required to provide effective support to the assignees and client’s contacts.
• Actively support company with various administrative duties. Effectively prioritize and organize daily work load.
• Open/Close office & oversee phone coverage during business hours, when acting as back-up.
• Support special projects, as assigned

Qualifications

  • Punctual, strong work ethic and commitment to excellence
  • Excellent listening, phone and critical thinking skills
  • Comfortable handling multiple priorities
  • Detailed-oriented, quick learner and highly adaptable to change
  • Excellent communication and time management skills
  • Proficiency in Microsoft Office Suite is a must-have  e.g.  Teams, Excel, Word, PowerPoint
  • CRM or database management experience
  • Dependable, self-starter and motivator
  • BA/BS or equivalent work experience preferred
  • Relocation industry experience and CRP a plus

Benefits

We offer competitive wages and a comprehensive benefits package that includes medical, dental, vision, life and disability insurance, and a 401(k) program.

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