By: Christina Urrutia

January 2, 2024

GMS Keeps Human Contact During the Entire Relocation Process

Accepting a new job in a new state or country can be exciting. But everyone knows that before getting to the new destination and settling into your new home and work scene, there is much work to do to make the move happen. Global Mobility Solutions (GMS) understands that a lot has to happen for you and your family to relocate seamlessly. For over 30 years, our expert team has been assisting in getting new employees from point A to point B. 

Our relocation services model can be molded to fit any employee’s needs. From start to finish, GMS assists you with whatever you need help with for a successful move. GMS is a relocation management company that holds a prominent position nationwide and is renowned for its exceptional client service. GMS Coaches must possess many crucial personal qualities and interpersonal abilities to deliver such high-quality service. We also significantly emphasize keeping a human touch in the relocation process. The team at GMS understands, better than anyone, that moving can be tricky, and when you need help, the last thing you want is to pick up the phone only to get stuck pressing buttons while listening to machines.  

In a day and age when so many companies are utilizing AI technology and automation systems to answer calls and emails, GMS believes that what sets us apart is that you can speak with a human for any stage of your move when you work with us. While we do use relocation technology to our advantage, we do not make that the only form of communication from our global mobility coaches to transferees. 

You won’t have to navigate through a maze of automated options when you reach out to us. Instead, you’ll be greeted by a friendly voice on the other end. Our team of global mobility coaches is here to listen to your concerns, answer your questions, and provide personalized guidance tailored to your specific needs.

Effective communication is the key to a successful move. That’s why we go beyond relying solely on technology. While we utilize advanced relocation tools to streamline certain aspects of the process, we understand that nothing can replace the empathy and understanding that comes from speaking with a natural person. 

Our goal is to make your move as smooth and stress-free as possible, and we know that starts with clear and compassionate communication.

So, when you reach out to us, know you’re not just getting a robotic response. You’re getting a team of dedicated professionals who genuinely care about your well-being and are committed to providing the support you need. Let us be your trusted partner in navigating the complexities of relocation, and together, we’ll make your move a success.

Whether you’re in the early stages of planning your move or facing unexpected challenges, our team is here to support you. We will work closely with you to create a customized relocation plan that addresses all your requirements and ensures a seamless transition to your new destination.

At GMS, we value the trust our clients place in us, and we strive to exceed their expectations at every step. So, when you choose to work with us, you can rest assured that you’ll have a dedicated team of professionals by your side, ready to provide the personalized assistance you deserve.

Don’t let the stress of moving weigh you down. Contact GMS today, and let us take care of the logistics while you focus on starting your new chapter with peace of mind. 

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Christina oversees Global Business Development for LATAM markets. Christina brings with her over 15 years of experience in helping clients build mobility solutions in a variety of roles such as Relocation Counselor, VP of Global Sales, Manager of Business Development and Strategic Partnership Manager. Christina holds key industry certifications including Global Mobility Specialist with a talent accreditation (GMS-T) and Certified Relocation Professional (CRP) designation from Worldwide ERC. She also holds a 120-hour English as a second language teaching certification (TESOL) and has completed over 400 class hours helping students achieve their fluency goals. Christina’s passion for Duty of Care and Employee Wellbeing has led to countless speaking engagements within the industry and has fueled her own networking group, Women of Global Mobility to inspire and encourage the growth of Women within the industry.

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