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How Spousal Support and Family Services Affect Relocation Decision-Making

The success of a relocation heavily depends on the happiness of the relocating employee and their family

The “spousal assistance” benefits have evolved from a small aid to a powerful support system. Companies now understand the importance of the well-being of both employees and their families in a successful relocation. This once-overlooked perk has become a valuable tool for personal and professional development. 

Employee and family assistance has become a must-have component in corporate relocation services by providing support that boosts confidence, helps overcome challenges, and reduces stress about the move. It is no longer an afterthought but a crucial component that can make a significant difference in the success of a move.

In the past, companies have seen corporate moves as simply moving an employee from one place to another as efficiently and inexpensively as possible. The concept of providing job search help for spouses, now known as “spouse assistance,” became popular in the 1980s. However, this support was usually only given to those spouses or partners who specifically requested it or even insisted on it.

In recent years, significant discussion has concerned the employee experience in the industry. However, policies have mostly stayed the same, and financial resources must be expanded.

In the current competitive job market, with a renewed emphasis on health and environmental responsibility following the pandemic, employers are reconsidering the concept of employee relocation. Instead of viewing it as a work-related change, companies recognize that moving affects every aspect of an individual’s personal and professional life. It is essential to acknowledge that employees are people first and foremost, and their well-being should be prioritized. This shift in perspective leads to a reassessment of how the relocation sector can better assist employees and their families during the moving process.

“spouse assistance” has transformed into “employee and family assistance,” enabling companies to support the overall well-being of the entire household proactively. This approach ultimately helps employees thrive in their new roles.

This shift in perspective recognizes the importance of considering the holistic needs of employees and their families when it comes to relocation. By supporting the employee and their spouse and children, companies can create a smoother transition and help ensure the employee’s overall well-being and productivity in their new location.

Employee and family assistance programs may include services such as helping spouses find employment in the new location, providing resources for children to adjust to a new school, offering counseling services for the entire family to cope with the stress of moving, and even assistance with finding housing and settling into the new community.

By taking a more comprehensive approach to relocation support, companies can demonstrate their commitment to the well-being of their employees and their families. This helps with employee retention and satisfaction and contributes to a positive company culture that values its workforce’s personal lives and happiness. Ultimately, investing in the well-being of employees and their families during a relocation can lead to tremendous success and productivity in the long run.

What GMS Does to Help Provide Spousal and Family Support Services

Offering a comprehensive array of career assistance and additional tools for transferees and their families is crucial for ensuring smooth relocations. The seasoned professionals at Global Mobility Solutions (GMS) possess the skills and know-how needed to aid your company in evaluating potential candidates for assignments and offering top-notch relocation services for employees and their loved ones.

Our team at GMS understands the importance of supporting the transferee and their family during the relocation process. We offer various services such as spouse career support, school search assistance, and settling-in services to ensure the entire family feels supported and comfortable in their new location. By providing comprehensive support to the employee and their family, we can help reduce stress and increase the likelihood of a successful relocation. Contact us today to learn more about how GMS can help provide your employees spousal and family support services.

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Corporate Relocation

What Are Relocation Certifications?

Learn about the different relocation certifications

Like any decision with multiple options, choosing which relocation management company to work with can be tricky. As an HR professional or manager involved in the procurement or decision-making process for relocating employees, you want to make sure you are signing on with the relocation company that will make moving your employees as smooth as possible. One assessment that should not be overlooked when choosing talent mobility services is the relocation certifications that the firm’s employees have obtained. 

While reviewing which corporate relocation company to work with, you will probably notice a series of acronyms by their employee’s names. Each of these acronyms represents professional relocation certification earned through Worldwide ERC®, the guiding body of the global workforce mobility industry. 

But what do these certifications mean? And which certifications are important? Two of the more commonly seen certifications include the CRP and GMS. Here, we break down the details.

The Top Relocation Certifications

CRP: Certified Relocation Professional

One of the more common relocation certifications is the Certified Relocation Professional (CRP) designation from Worldwide ERC. This shows that the relocation coordinator has the competency and foundational knowledge of corporate mobility in the United States. CRPs typically understand the common principles and practices of employee relocations, including how to handle and overcome any obstacles that can get in the way. The knowledge gained by the relocation professional during the certification process greatly benefits the relocating employee, allowing them to get the most out of their experience with the relocation company.

How Do You Earn It?

First, you must either be a current member of Worldwide ERC for at least 12 months or be sponsored by a current CRP/SCRP holder who attests to your minimum of 1 full year of corporate relocation-related experience. To earn a CRP designation, obtainers must complete an intensive three-hour exam that tests their knowledge of relocation policies, home sale programs, U.S. tax and real estate compliance, and other trends regarding relocation issues. 

Additionally, CRP-certified personnel must earn at least 30 recertification credit hours every three years. This continuing education aims to ensure that CRPs are current with industry trends, issues, and policies.

SCRP: Senior Certified Relocation Professional

The Senior Certified Relocation Professional (SCRP) certification is one step higher than a CRP. Suppose a relocation specialist holds an SCRP designation. In that case, it demonstrates their dedication to advancing their knowledge in the field of mobility and establishing themselves as a prominent figure in the industry through significant time and effort.

How Do You Earn It?

To earn their SCRP designation, the relocation professional must first pass the extensive exam process related to the CRP certification. Additionally, Worldwide ERC recognizes employees for their contributions to the industry, resulting in a  Distinguished Service Award. Contributions include active participation in the industry, serving on various ERC committees, authoring articles in industry publications, or serving as a member of multiple industry-related committees.

GMS: Global Mobility Specialist

Another vital certification to look for is the Global Mobility Specialist (GMS) certification. Professionals who have obtained a GMS title prove they have an in-depth understanding of international relocation policies and procedures. A GMS should be able to handle questions and concerns regarding international assignments; family matters related to spouses/partners and children, visa and immigration compliance issues, the interaction between tax laws, and more.

How Do You Earn It?

To complete their GMS, candidates must complete three training modules and pass an exam covering the fundamentals of international workforce mobility and intercultural management skills. To keep current, GMS holders must complete 15 continuing education credits focusing on international management and global workforce mobility every three years.

GMS-T: Global Mobility Specialist-Talent Management

The GMS-T relocation certification for Talent Management professionals provides comprehensive training and guidance on employee mobility. This certification ensures that individuals are updated on global mobility best practices. To maintain the certification, individuals must complete 15 continuing education courses every three years.

How Do You Earn It?

You must register online and complete the entire program to get a GMS-T. There are six modules to complete, and testers must score 70% or higher on the quizzes given at the end of each module. And, of course, you must pass the final exam with a score of 70% or higher. This must be completed within six months of starting and should take an average of about 25 hours.

CMC: Certified Moving Consultant

Although not a standard certification for relocation counselors who work directly with transferees, the Certified Moving Consultant (CMC) designation is essential for transportation personnel involved in every relocation conducted by the company. The American Moving & Storage Association offers the CMC program for employees seeking a comprehensive knowledge of the household goods moving sector. Setting itself apart from the CRP and GMS certifications, the CMC program specifically delves into the intricacies of the household goods (HHG) industry.

How Do You Earn It?

To become CMC certified, you must be an AMSA member in good standing, purchase the program, and complete the eLearning courses. You must pay an annual renewal fee of $150 to renew your CMC certification.

Why Choose A Company With Relocation Certifications?

It is better to work with a relocation management company that can assure partners that their employees and team members are qualified and certified to serve them. Relocation can be stressful for everyone involved, from the HR manager hiring the employee to the employee who is relocating, and the family that is impacted by the move. Including the above-described certifications, Global Mobility Solutions’ employees hold and maintain 23 different designations specific to their unique disciplines. These designations represent every facet of the relocation process, including relocation management, household goods, real estate, information security, quality assurance, and more. We also make an effort to keep our coordinators’ relocation certifications current. Many relocation companies don’t urge or reimburse their employees to renew theirs. By working with a relocation management company like Global Mobility Solutions, you will have the peace of mind that you are working with the best in the industry. 

Interested in learning how GMS’ expertise can help you with your corporate mobility objectives? Contact us for a complimentary one-on-one consultation with a GMS mobility professional today!

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