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Top Coping Tips for Culture Shock During Employee Relocation

Use these tips when adjusting to a new destination for work

Moving to a new city or a country, no matter the reason for your move, is never without a challenge. However, one of the toughest challenges to adjust to is the “culture shock” that comes with moving from one cultural environment to another. In a business environment, culture shock after relocation can negatively impact employee motivation. Due to stress, people who experience culture shock may leave their current roles or withdraw from their coworkers. That’s why we’re listing some of our top coping tips and some of the best methods of preventing culture shock.

Defining The "Culture Shock"

Before we get started on methods for dealing with culture shock after employee relocation, we first have to cover the basics. “Culture shock” is a feeling of anxiousness and alienation when a person is exposed to a foreign environment and culture. It’s one of the most significant relocation challenges people face when moving to a new country. While there are definite signs and stages of culture shock, people often experience it differently.

The most common stages of culture shock are the following:

  1.   The Honeymoon Period – This stage usually lasts for a few weeks or months after a move. It’s when a person finds the new environment interesting and exciting.
  2.   The Frustration Stage – The difficulties of the new environment start to become apparent at this point, and their effects can be felt. The most common symptom is a decline in confidence one feels in themselves.
  3.   The Adjustment Stage – The person slowly grows to adapt to their new surroundings.
  4.   The Acceptance Stage – Finally, the person can enjoy their new life in the new country.

Different people will go through these many stages in their way, or they can get trapped in one stage forever. Culture shock becomes a severe issue when a person is trapped in the frustration phase.

How To Prevent and Cope With the Culture Shock?

Although you can’t completely prevent culture shock after employee relocation, many believe you can cope with it and minimize it by doing some of the following things:

Research and Prepare

Researching thoroughly before entering a new culture might ease the transition process for your employees. To minimize culture shock, a person moving to a new culture should read up on the customs as much as possible. This is important because some cultures have different rules and a sense of humor. Additionally, you or your employee should try to learn a few simple phrases in the country’s official language – nothing too flashy, just a simple greeting and a few most common phrases. The company sometimes includes language learning and culture seminars in its relocation package

Finally, before moving, your employee should read about the city they’ll be moving to and try to memorize their commute, for example.

Organize a Visit

Another thing that can help minimize culture shock after employee relocation is organizing a visit to the destination country ahead of the actual move. If you or your employee are moving overseas for a new job, you shouldn’t just leap into it. The best way is to take it slow so you can know what to expect after you move. It would be best if you used an opportunity to experience the new surroundings and the culture first-hand. This first visit could be anywhere between three days and a month long. If your employee starts showing frustration and culture shock symptoms after a short time, they might not be the right fit.

Have a Support System

One of the best ways of coping with culture shock is to have a support system in place to help with your feelings of isolation and frustration. Similarly, you can help your employees by creating an environment that welcomes and accepts newcomers and creates a community for them. Moreover, you can help them stay in touch or even bring their family members to a new country. In some cases, even moving their pet with them is a great help when dealing with culture shock.

Find a Healthy Outlet

Every person should have a way of dealing with destructive emotions. However, not all those healthy outlets are available all the time. For example, a person who enjoys running as a way to deal with stress can’t do that in the freezing weather in their new country. Or, a person who enjoys long walks might not like it when it’s 100 degrees outside. If you’re moving to a new country, you should find a way to deal with your emotions healthily. Journaling is always a good example. It’s excellent for relieving stress and coping with feelings that may come from culture shock.

Meet New People

Whether it’s meeting and hanging out with coworkers or other local people, forming new connections is an excellent way of coping with the culture shock after employee relocation. At first, it could seem pretty scary, but if you get right in, you’ll meet various people who can help you adjust to the cultural differences. Maybe you’ll even make a friend or partner for life.

If you’re too scared to go out alone, that’s understandable. But know that you must make the first move and leave your apartment to get to know anyone. If you’re unsure about approaching people at a bar or restaurant, you can always join a social club or a sports team as a way to meet people.

Help Cut Down on Stress by Working with the Best

The relocation process can be a trying time for employees and their families. But one of the best ways to fight culture shock is to work with a reliable international relocation management company (RMC) that will assist you every step. 

Global Mobility Solutions (GMS) takes pride in helping employees move. Our award-winning customer service team is happy to coach employees every step of the way as they relocate to their new destinations. Since 1987, our relocation coaches have led the industry in the service provided and technology created, with one goal in mind. That goal is to provide employees with the best relocation experience possible. 

Our experts not only help with moves but can help create relocation packages that suit both your company and employees alike. Schedule a free consultation today to learn more about how GMS can assist with relocation services.

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These 4 Cities Are Now Expat Worker Hot Spots

Large numbers of foreign workers are relocating to these four cities

Since Covid-19 protocols heightened in 2020, numerous industries moved countless jobs into full-time remote settings. As a result, many companies found that productivity stayed leveled and grew for many employees across the board. So much so that now a good portion of positions are hired under full-time remote work policies

Now that employees are no longer expected to drive into an office daily, it changes their outlook on where to live. Digital nomads are relocating worldwide, taking advantage of being able to live anywhere by adventuring to new cities and countries they’ve always wanted to live in. Cities that have seen an enormous influx of remote workers relocate are now dubbed Zoom Towns

Zoom Towns are becoming more popular because expatriate employees (expats) looking for a new destination to live in find the traditional big cities that used to be known as technology leaders, such as Hong Kong and San Francisco, are crowded and expensive to live in. With the cost of living soaring in many major markets, expats looking for international relocation options are turning to less known growing Zoom Towns. 

Here are four cities that are seeing significant increases in international relocation for employees looking for a new setting: 

Kuala Lumpur

The Malaysian capital is becoming a hot spot for expat workers looking to relocate mainly because of its large English-speaking workforces and communities. On top of that, international transplants are finding Kuala Lumpur relatively affordable. In a 2021 worldwide survey of 12,000 expat workers, Internations ranked Kuala Lumpur No. 1 for affordable housing options. 

Malaysia’s steady financial climate combined with the buzz of big city living can be a draw to many remote workers looking to move internationally. But if the big city feel isn’t a draw, the sightseeing outside the city of Kuala Lumpur has some of the most exotic landscapes to see only a day trip away. 

Lisbon

One of the oldest European cities, Lisbon has a lot to offer in a mixture of culture, warm weather, and nightlife entertainment. This Portuguese city started seeing an increase in expat workers moving there after it became the host of Web Summit. This annual convention combines tech’s most prominent companies with leading speakers and top media outlets. It’s easy to do the math here; many of the people who attend Digital Summit fall in love with what Lisbon has to offer remote work positions. So, once they come and experience the city, it is top of mind when deciding where to live next. 

Lisbon is an excellent choice because the medicine and education systems are well developed, while crime is low. Not to mention, the cost of living is lower than most other major European cities.

Mexico City

Mexico City is the largest city on this list, with nearly 22 million people currently living there. It might not seem like a go-to expat haven, but the city has rapidly been gaining both remote workers and in-office workers because it is the startup center of entrepreneurs in Latin America. The cost of living in Mexico compared to the US, Canadian, and most of Europe is much lower. Housing, food, and entertainment are all affordable year-round, making it an excellent place for young expat workers or newlyweds looking to start a family. Mexico City may be an old city, but it has a lot to offer for nightlife entertainment as it has one of the most vibrant restaurant cultures in the world.

Bengaluru (Bangalore)

One of the world’s fastest-growing tech hubs is Bengaluru, India. This growing Zoom Town is home to numerous startups and software firms. Major companies such as Sequoia Capital and Goldman Sachs have fueled the Bengaluru economy with money, making it a stable financial environment. With international relocation numbers, the city has numerous international schools, bars, and restaurants serving everything from craft beers to pork ribs.

GMS Can Assist Remote Workers Relocate

Now that countless workforce positions are completely remote-based, most companies won’t offer remote employees relocation benefits. This means for expats to head to their new destination, it’s all on their own when it comes to covering costs. But Global Mobility Solutions (GMS) has come up with a way to help remote employees receive the prices and services they would through relocation benefits without having to cost their company a penny. 

Our new Employee Choice Program is designed to assist remote employees with access to vendor pricing from our network that they would generally have to get through their employer. Our program is here to assure that employees who cannot utilize a relocation package can still get fair pricing while still getting the top-level relocation service that GMS offers to all clients. 

If you are interested in getting more information about our Employee Choice Program, please reach out today to schedule a quick call with one of our relocation experts. The GMS team is dedicated to providing excellent service and answering any questions you may have. 

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3 FAQs About Working with a Relocation Specialist

Here are some common questions about working with a global relocation provider

Moving to a new state for a new job isn’t easy. The relocation process alone can be a daunting task just to think about. All the packing and planning can make anyone stressed out. But to make the process go by with as little fuss as possible, it is highly recommended to work with a relocation specialist. 

If the new job you are moving for provides a relocation package, then there is a good chance that the opportunity to work with a relocation specialist is included. If talent mobility coaching is not provided in your package, it may be worth asking the relocation management company (RMC) that you are working with if one-on-one relocation management is possible to add on. Either way, working with a designated specialist has numerous advantages. 

Here are 3 FAQs and answers about working with a relocation specialist:

1) What Is a Relocation Specialist?

In simple terms, a relocation specialist is assigned to help an employee handle all of the logistics of their move as they prepare to work for their new company. There are a lot of moving pieces when it comes to executing a successful relocation process. A relocation specialist will bring knowledge, expertise, and experience in talent mobility. 

A reliable relocation specialist will be able to explain all aspects of the new company’s relocation package. They can help you review real estate programs, including home buying and selling assistance. As well as assist in coordinating with a moving company to get multiple quotes and schedule which day the movers can show up to move household goods.

2) How Much Do Relocation Specialists Charge?

There is no easy or short answer to this question. It depends upon each employee’s needs and wants when it comes time to move. Global relocation service providers offer a long list of services that can be covered, but it depends on the relocation package the hiring company offers their new employees to move. 

This should be asked by the employee in the negotiation stage of hiring. If the company mentions a move is mandatory for the position, the employee should follow up by requesting a list of relocation costs and services that the company will cover fully or partially. It’s also worth asking how the costs are covered because there are different types of relocation policies. Some companies may offer lump sum relocation packages, others may go the route of old-school reimbursement policies.

3) What’s the Process Like to Work with a Relocation Specialist?

Each RMC will have a different process for domestic and international relocation services. Most relocation specialists will start by hearing all of the employees’ pain points about the move, then proceed swiftly to assist in overcoming those pain points. Each relocation expert will have their own checklist on how to go about handling predestination stages all the way to getting the employee to their first day at the new position, from listing the employee’s current home to getting corporate housing in order, to helping with all the formal paperwork needed for a move. 

The relocation specialist’s main job is to keep the move smooth while keeping the employee’s relocation process on a timeline.

GMS Has Relocation Specialists Ready to Help

Global Mobility Solutions (GMS) has been leading the international relocation services industry since 1987. We only hire and work with the best relocation specialists in the business. Our team is thoroughly trained and qualified to help get employees from their current homes to their new destinations. 

GMS provides companies with relocation packages that have options to give each transferee their own relocation coach. This coach will provide one-on-one assistance to the employee they are assigned to in order to make the most seamless relocation experience possible. If you are ready to hear more about our relocation coaching options, please reach out to schedule a free consultation today and always feel free to check out our blog in our Knowledge Base to get any other relocation questions answered.

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Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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