Category: Relocation Policy Review

Family Matters and Career Support for Spouses Impacted by Relocations

Post author By Sam Hoey | CRP, GMS
Post date June 27, 2023

Learn why it’s important to include family and spousal support in relocation assignments

Relocating employees often have questions regarding their children’s education, family healthcare, eldercare, and the job market and career support for their accompanying partner or spouse. Understanding your employee’s needs is essential to their relocation process. By providing valuable resources for transferees and their families, your company can help ensure a successful relocation.

In Worldwide ERC’s report, U.S. Transfer Activity, Policy & Cost Survey, the average cost to relocate a home-owning employee is approximately $79,000. Family concerns about the relocation often make employees reluctant to accept transfer assignments. Reasons include fears about the new location, spouse reluctance to leave their current position, housing market issues, and cost of living differences. There are many actions employers can take to ensure their employees and family members have a positive relocation experience.

Pre-Decision Services

Your company should provide Pre-Decision Services for employees to help them learn about the relocation assignment. Candidate assessments and family pre-decision evaluations help your company determine the employee’s expectations, skills, personal qualities, family situation, and financial readiness for the relocation. Helpful information your company can provide to the employee and their family for their decision-making process includes:

Cost of living analysis
Market analysis for home sales
School reports
Moving cost estimates
Community searches and tours to familiarize employees and their family members with the new location

Significant benefits to the organization include increased job acceptances, accurate budgets, minimal policy exceptions, and cost savings. Benefits for employees include expert counsel to help understand all their relocation assistance, a dedicated consultant and support services for spouses and partners.

Career Support

Your company should provide career support services to the partners and spouses of relocating employees. An experienced and well-qualified Relocation Management Company (RMC) can provide industry best practices and a relocation benchmarking study for guidance on how to set up your relocation program. Career support should include the following:

Comprehensive career assistance that reviews a candidate’s experience, identifies personality type, discusses the importance of corporate culture, develops an application schedule and goals, offers resume review, provides networking and interview preparation, and assists candidates in navigating job listings and online resources.
Access to the company’s network of recruiters it uses for its staffing requirements; some Relocation Management Companies (RMCs) can provide access to a larger recruiter than the company’s current in-house program.
Partners or spouses may have a small business with unique needs and require specific guidance when relocating their business. Resources for partners or spouses looking to start a new business or relocate an existing company may include market analysis, networking assistance, and introductions to the startup community in the new location.

Family Support

Relocating employees and their family members often deal with several stressful factors and situations as they relocate. Your company can help smooth the process by providing resources to help everyone acclimate to their new location. Relocation programs should include resources for settling into the area, such as:

Access to online resources and community networks in the new location
Attaining a local driver’s license
Child care arrangements
Connecting utilities and arranging for installations
Interim health insurance coverage
Locating a primary care physician in the new location

Let GMS Assist Your Employees and Their Families

Providing a full range of career support and other resources for transferees and their families serves to ensure successful relocations. The corporate relocation experts at Global Mobility Solutions (GMS) have the knowledge and expertise to help your company assess candidates for assignments and provide your employees and their family members with the best relocation experience.

Contact our team of experts to discuss how we can help strengthen your relocation assistance offerings. We will ensure your company stays competitive in job offers with comprehensive relocation packages. Then, we will assist your employees in the most seamless relocation process possible.

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Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

Tags Domestic Relocation, employee relocation, Pre-decision, Pre-Decision Programs, relocation management, Spouse and Partner Career Support Programs, Talent Management, Workforce Mobility

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Engage Your Relocation Management Company Early in the Relocation Process

Post author By Kimberly Chacon
Post date June 20, 2023

group of employees smiling while in meeting — Group of business persons in business meeting. Group of entrepreneurs on meeting in board room. Corporate business team on meeting in the office.

Learn why it’s essential to work with an RMC every step of the way

Employers should engage their Relocation Management Company (RMC) early in the relocation process. Employers often go to great lengths to define the questions they ask RMCs in their Request for Proposals. Several employees from departments including Human Resources, Accounting, Legal, and Procurement may spend a significant amount of time finding and selecting an RMC with the knowledge and experience that will ultimately serve the needs of the company, transferees, and new hires.

With all of the effort to find an RMC that best matches their requirements, wouldn’t you think employers would actively engage the RMC in their relocation process? Most companies do a good job communicating to their hiring managers and others throughout the organization how to utilize their RMC’s resources. However, even with this communication, the hiring manager or others sometimes do not engage the RMC early in the process. This may lead to several consequences for transferees and new hires.

Actual Case of an Employer That Did Not Engage Early

What happens when employers must engage their RMC early in the relocation process? Global Mobility Solutions’ Senior Vice President of Business Development, Sam Hoey, met a transferee and heard a first-hand account of their experience. Their employer’s hiring manager did not initiate their relocation process promptly, and they were left scrambling to find their own movers, real estate agents, mortgage provider, and temporary housing, all within just a few weeks before the new job start date. As a result, the transferee was stressed and unduly burdened by processes that the company’s RMC could have managed for them with greater ease. Let’s look at a few of these areas in detail to understand better what they entail.

Van Line Delays

The busiest time of the year for relocations is during the summer months. Children are out of school, travel is relatively easy to arrange, and weather delays are minimal. As a result, van lines that move household goods are often hectic during this time. They may have bookings for moves going out four, five, or up to six weeks in advance.

Employers looking to relocate an employee should understand the length of time their RMC needs to arrange to book a move of household goods at van lines, keeping in mind the preferred van lines may already have several weeks of booked moves on their schedules. With enough time, transferees may be able to find their household goods movers.

Real Estate Processes

When a transferee or a new hire receives notice of a job offer that requires them to start work within a few weeks, this gives them little time to make living arrangements. They may have a short time to determine how to proceed in several areas. Here is a list of just a few of the specific points they might need to address before starting their new position:

Specific Points

Engaging a real estate agent/company to handle a home sale
Selling a home
Handling the closing process for the home sale
Finding temporary housing
Engaging a real estate agent/company to handle a home purchase
Finding a new home
Obtaining a mortgage, including applications and paperwork
Handling the closing process for the home purchase

If you have ever bought or sold a home, had to find an apartment, or sought a mortgage, think of those processes. How long did they take you to complete? These processes often require several steps, including applications, reports, inspections, financial transactions, arranging the services of a notary public, and research to verify the new location meets the needs of everyone who is relocating, such as spouses, partners, children, and pets.

Employers looking to relocate an employee should be aware of the processes their RMC needs to manage to help the employee find suitable housing arrangements. RMCs with experience in these processes are vital to ensuring the success of a relocation, as they help the transferee or new hire in many areas. This, in turn, helps the employee feel happy and confident in their choice to relocate.

What should employers do?

Employers should review their relocation programs to better integrate their RMC into the front end of the relocation process. Helpful tips to ensure the RMC is engaged early in the process include the following:

Implement Pre-Decision Services, so the employer, hiring manager, transferee, and/or new hire are actively engaged with the RMC early in the relocation process, and information can be shared that is helpful to the employee, the employer, and the RMC.
Insert language into offer letters describing the RMC and the programs specific to the transferee or new hire.
Integrate the RMC into Human Resource Information Systems and Talent Management Programs so hiring managers and program administrators always have ready access to information they can share with the transferee or new hire.

Conclusion

GMS’ team of corporate relocation experts has helped thousands of our clients develop relocation programs that attract and retain qualified employees. Our team can help your company by using industry best practices to design your relocation program so that you engage your RMC early in the relocation process.

GMS was the first relocation company to register as a “.com.” The company also created the first online interactive tools and calculators, revolutionizing the relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.

Contact our experts online to discuss your company’s relocation program needs.

What's happening in your industry? Request a Courtesy Benchmark report

At GMS, we make it a priority to know how talent mobility is changing in each major industry. What are the best practices? How are other companies changing their programs to retain a competitive edge? Your Mobility Pro will be in touch within 1 business day to help answer your questions and benchmark your industry.

Tags corporate relocation, Domestic Relocation, global relocation, Global Relocation Tips, relocation best practices, Relocation Implementation, relocation management

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5 Terms to Include in a Competitive Relocation Package

Post author By Sam Hoey | CRP, GMS
Post date March 22, 2023

family enjoying pizza in their new home with moving boxes around — a young family move into their new home and have pizza for their first meal

Make your relocation offer competitive by including these policies

Every year millions of people move for new jobs. Relocating for your professional career is familiar, but the relocation industry has changed since the Covid-19 pandemic. When it comes to offering relocation packages to employees willing to move for a new position, studies show that employees are more reluctant to move if there is a higher cost of living in their new destination.

Another factor for employees not wanting to relocate is the start date. Companies often ask employees to be in their new seats within 30 days of signing the offer letter. So, what can companies do to work around these distresses?

Companies who are asking talent to relocate for a position should look into offering employee relocation packages. These packages help offset the stress of moving by providing financial assistance and corporate housing so that the employee can relocate as seamlessly as possible.

While every company has different opinions on what should and should not be covered regarding talent mobility, a few basic policies should be included in every relocation package. Here are five terms to make your company’s relocation package appealing to applicants so that they cannot refuse your offer:

1) Real Estate Programs or Lease-Break Assistance

A survey by Worldwide ERC showed that selling a home for less than it is worth is the most expensive part of relocating. When time is limited, employees are often forced to accept a lower sale price or pay a financial penalty for ending a lease. Often, employees are scared they will get stuck paying two mortgages or rent payments for multiple months, which could hurt them financially.

If companies want a shot at landing top talent for an open position, they will include financial aid coverage for breaking a lease. If the employee can get out of their current rental at little or low cost to them, they are more likely to accept your relocation offer.

For applicants who are homeowners, offering home sale assistance and home-buying assistance programs in the relocation package would be a massive perk for them. Standard relocation real estate programs include BOV, GPO, or Direct Reimbursement. Each of these programs has different pros and cons. But every moving employee will have different needs, so options can make any offer even more appealing.

2) Moving Expenses

This one may seem too easy to list, but it is essential. Very few people save thousands of dollars regularly if they may have to move unexpectedly. So, if an employee is mulling over your offer, the price of moving may be daunting in the back of their mind. But if your company were to cover or assist in the moving expenses, it could quickly put those thoughts to the rest of the employees.

There are numerous ways to assist an employee with relocation costs. Most companies go the route of reimbursement programs, but there are packages where the company will handle everything on behalf of the employee so that they do not have to worry about it. Again, each different kind of program will have its pros and cons.

It’s worth noting that no matter which method your company chooses to use for handling relocation expenses, some relocation technology can help keep spending within a budget.

3) Transportation Costs

Moving can be costly, by car or plane. Visiting the new spot before relocating is necessary to find housing and get to know the area. Relocation packages typically include reimbursements for two or three trips. This can also be a chance for the transferring employee to search potential neighborhoods and schools for their family.

4) Tax Implications

Relocating employees can face an unanticipated problem with taxes concerning relocation benefits. An employer may give a ‘relocation lump sum’ to cover relocation expenses, which is taxed as extra income at the employee’s ordinary tax rate.

Employees with a 25% tax rate will be taxed $2,500 on a $10,000 lump sum. This can be a financial strain, so many companies increase the lump sum to cover taxes.

5) Miscellaneous Expenses

One last suggestion to make a solid offer to a potential candidate is to have a miscellaneous expenses policy in your relocation package. Employees may incur costs when relocating. Ask them what expenses they anticipate and offer assistance to cover them, such as vacation days, spousal income loss, and packing services.

GMS Specializes In All of These Terms and Conditions

Look no further if your company needs help updating or creating employee relocation packages. Global Mobility Solutions (GMS) has been helping companies with their relocation services needs since 1987. Our expert team will listen to your wants and needs, then assist you in putting together the best relocation policies to make all your offers to new employees appealing for them to accept a relocation assignment. We specialize in helping companies provide their employees with the terms mentioned above.

Reach out to us today to set up a free consultation. Within 24 hours, one of our business development managers will be in touch to get you started on setting up the most competitive relocation package in your industry.

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Tags corporate relocation, Global Relocation Tips, relocation, Workforce Mobility

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Cost-Effective Strategies for Managing Employee Relocations

Post author By John Fernandez | CRP, GMS, SSB
Post date March 15, 2023

young couple in their new home playing with dogs, while unpacking — Young Asian couple or family feeling happy relaxing and play with their cat after moving to new house or apartment.

use these tips to keep relocation costs within budget

It’s no secret that relocating an employee is a costly endeavor. Creating global teams for your business can be highly beneficial. However, you might lose money on the project if you fail to play your cards right. It’s easy to feel overwhelmed with all the expenses you encounter during this process. There is so much to account for when managing employee relocations. Just a few of these things would be:

Moving company expenses
Benefits packages
Acquiring accommodation
International transport (when applicable)
HR department bonuses

And the list goes on. However, it’s not all bad news. If you work strategically, you can save on relocation costs while keeping your employees happy when getting them from point A to point B.

Create tiered packages for employee relocations

The first strategy you can use to stay on budget when relocating an employee is creating tiered relocation packages. This means that the benefits package for an entry-level employee who has been with the company for three months should differ from that of an executive. This is a widespread and very effective strategy. Many employers have three or even four relocation benefit packages. You can create additional layers to those categories based on employee productivity.

Secure housing before the move

There are a lot of hidden expenses that come with moving on a whim, from renting out storage for your employee’s items to an indefinite time spent in short-term accommodation. And since using a storage unit isn’t tax deductible for businesses anymore, it’s even more expensive. Securing housing for your employee before moving is an excellent way of managing employee relocations while saving money.

Additionally, one of the most common reasons employees won’t relocate for work is that the move seems too hassle. So, securing everything in advance will not just help you save money; it’ll also help with employee satisfaction.

Introduce expense caps

Introducing expense caps is a great way to ensure your relocation program stays on budget. Expense caps are a great way to ensure no employee abuses their allowance. It’ll prevent surprise expenses from becoming the norm within your relocation program.

When introducing expense caps, there are two essential factors to keep in mind:

Permissible exceptions – You should have some leeway in your budget if something goes wrong during your employee’s relocation. If they need to make an unplanned expense that is deemed necessary, you should be able to provide that;
Expense caps should be personalized – It’s important to remember that living expenses differ in different areas. Ensure that your expense caps are calculated with the average cost of living in the area in mind.

Managing employee relocations is not ‘one-size-fits-all’

While offering every employee the same budget, guidelines, and services when managing their relocations may seem much more straightforward at first glance, you’ll quickly realize that it’s not. For example, a young single employee will require very different services than an older married employee with two kids.

It’s essential to account for the individual needs of every employee you are relocating. Don’t worry if some mistakes come up the first few times. After a while, you’ll learn which services and guidelines are necessary for which group of employees. Ensuring that benefits packages and relocation services are tailored to the needs of your employees will help you save in two main ways:

You’ll be able to cut out any expenses that aren’t necessary for that worker;
You won’t be cutting out vital things to your employee. This will help keep morale (and productivity) up.

Other Relocation Costs to Keep in Mind

Conversely, a great option is to secure a fully furnished new home for them. That way, they only need to bring essentials and valuable personal possessions. Some other ways to cut costs on a long-distance move would be:

Choosing the suitable date – Moving during the off-season (winter and fall) can usually get you lower prices;
Shopping around – Getting estimates from a few moving companies is a great way to ensure you’re getting the most bang for your buck;
Compound expenses – If you plan on hiring professional packers in addition to movers, try finding a company that offers both. That way, you can get a deal on both services instead of paying the total price for each.

Ready for the best deal on relocation services?

Global Mobility Solutions (GMS) is your best bet to get a proper quote when it comes to relocation services. First off, all of our service providers are strictly vetted. And second off, we use a multi-bid approach when it comes to hiring vendors for each move.

Most relocation services companies (RMC) will have a trusted partner vendor they use most of the time. Which is why their prices stay set at what they are. But GMS will get multiple bids from different vendors so that our savings on relocation costs get passed on to you.

If you’re ready to hear more about how GMS can help save your company money on relocation costs, contact us today to schedule a free consultation.

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Tags corporate relocation, Domestic Relocation, relocation

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5 Benefits of Corporate Relocation Benchmarking

Post author By Sam Hoey | CRP, GMS
Post date December 6, 2022

Young businesswoman giving presentation on future plans to her colleagues at office

What Are the Benefits of Benchmarking relocation policies?

It’s an unfortunate commonality that many businesses create relocation policies and benefits only to run with them for years at a time without revisiting them. Some companies might provide exceptions to their policies on a case-by-case basis for each new hire, but in the end, it could cost companies thousands of dollars by not renewing or checking these policies.

That is why it is important to benchmark relocation benefits every 12 to 18 months. There are many benefits to staying on top of corporate relocation benchmarking to make sure policies are competitive against peers and competitors. Using relocation benchmarking data can help make sure that transferees get the best relocation experience possible. Here are five benefits of using benchmarking numbers to update relocation programs annually.

1. Identify Cost Savings and Enhancements

Reviewing how other companies design corporate relocation programs can point out areas where a company can achieve significant cost savings. Taking time to review policies can help highlight parts of the company’s relocation benefits that can be enhanced. Obtaining multiple quotes for services can help save costs and keep your program competitive. These quotes can be obtained across multiple services, such as HHG, visa, and corporate housing. In some cases, you may discover your relocation management company (RMC) does not have an independent vendor network, preventing them from shopping around for the best deals on services.

Using relocation benchmarking data to learn about new and updated regulations can help avoid penalties and costs that may arise due to tax, legal, or immigration issues. The application of technology to processes such as reporting and reimbursement can help save time and money.

2. Ensure Industry Competitiveness

For companies to attract and retain the best talent in their industry, their relocation policies must offer employees a competitive edge compared to their peers. A relocation benchmark will show how industry competitors design their mobility benefits. A company can adjust policies to maintain an advantage and can be used as leverage in the offer phase.

If an employee is fielding multiple offers for jobs that require a move, many times the tiebreaker can be the relocation package offered. Checking relocation policies yearly can assure that you offer the best relocation benefits in your sector to entice new hires to accept your offer.

3. Learn About New, Innovative Ideas

Companies and industries evolve to respond to the dynamic workforce, regulatory environment changes, and increasing employee expectations. When major changes are happening, your mobility solutions and relocation policies should address those changes. A good relocation management company will use mobility technology to its advantage to help the moving employee. Companies and employees can use relocation technology platforms to stay informed throughout the relocation process while also increasing the speed of communication between the employee, company, and the RMC. It also provides more visibility into reimbursement numbers.

That being said, it is important to benchmark relocation policies to ensure that there isn’t mobility technology out there that could be saving time or money while relocating employees.

4. Educate Internal Stakeholders

Most successful companies recognize that several departments and functions interact with their employee’s relocation process. Internal stakeholders from diverse areas such as legal, finance, and human resources can learn how the transferee interacts with each department, what their needs are, and what the best practices are related to each function. Involving internal stakeholders in the policy benchmarking process assures the stakeholders understanding of policy guidelines and knowledge of how the company’s policies stack up against others in the same industry. This helps provide for a more smooth relocation process for the transferee as less will be lost in translation during the hiring process.

5. Maintain Alignment Objectives

Many companies that relocate employees regularly have multiple locations spread across the country, sometimes even the world. This is why those companies need to ensure communication of corporate plans and objectives, keeping the entire company up to date. A company’s relocation policy benchmarking should incorporate the policies that impact all employee levels, regardless of geography, so that local objectives will align with corporate objectives. Knowing that certain areas might have plans for future expansion helps all departments prepare to respond accordingly to employee relocation needs.

Need Help Benchmarking Relocation Policies?

Is your program competitive? Global Mobility Solutions has benchmarked over 1,000 relocation policies spanning 27 unique industries.

GMS provides comprehensive benchmarking services of your policies against industry best practice, while also showcasing what others in your industry are doing. This data has been an important tool in helping companies create and renew their relocation policies.

Our team can help write competitive and cost-saving policies by staying on top of numbers in numerous industries for benchmarking. We strive to keep our relocation benchmarking data up to date.

If it’s been longer than 18 months since your company reviewed their relocation policies, now is the time to contact GMS for some benchmarking numbers to ensure your policies are the best they can be.

What's happening in your industry? Request a Courtesy Benchmark report

Tags corporate relocation, Relocation Benchmarking, relocation best practices, relocation policies, Relocation Policy Benchmarking

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Performing a Security Assessment on Your Relocation Management Company

Post author By John Fernandez | CRP, GMS, SSB
Post date May 13, 2022

Cropped shot of a handsome young male programmer at work

There are a lot of moving parts when it comes to the relocation process. Many vendors and suppliers are involved in getting the transferee from point A to point B. With that being said, there is a great deal of information and personal info that has to be shared across all parties. But what are relocation management companies (RMC) doing to keep transferee’s info safe?

Most companies understand the importance of performing a security assessment on their data and operational systems. In many industries, specific standards require a security assessment on a regular basis to maintain compliance. Often these standards require the company perform a security assessment on any supplier that may receive company data. Specific control areas in a security assessment may include:

Information Security Management
Physical Security
Network Security Management
Platform Security
Remote and Mobile Access
Change Control
Identity and Access Management
Application Security

A security assessment will often include a request to receive a copy of the company’s Business Continuity Plan (BCP). A company’s BCP should cover several elements related to security issues surrounding a company’s data and operational systems. In the event of an unplanned disruption or other emergency situation, the BCP will indicate how the company’s operations will recover and proceed.

Different Types of Regulations and Requirements

Sarbanes-Oxley Act

The Sarbanes-Oxley Act came into effect in 2002. Sarbanes-Oxley is a United States federal law. This law set new or expanded requirements for all U.S. public company boards, management, and public accounting firms. As a result, the law requires that a company’s top management must individually certify the accuracy of financial information. Much of a company’s financial information is heavily dependent on technology and associated data security controls that must be part of a compliance review as noted in Section 404 of the Act. The law provides for harsher penalties for fraudulent financial activity. Also, Sarbanes-Oxley requires a stronger oversight role for boards of directors, and greater independence of outside financial statement auditors.

International Organization for Standardization

The International Organization for Standardization (ISO) creates and publishes International Standards that provide guidance and clear specifications to ensure a company’s products, materials, processes, and services are appropriate for their purposes. ISO publications include standards for Quality Management, Environmental Sustainability and Protection, and Management Performance.

General Data Protection Regulation

The European Union’s General Data Protection Regulation governs the processing of an EU resident’s personal data by an individual, a company, or an organization of personal data. This pertains to entities that do business within the region, or that provide services to individuals in the region. The rule provides people with more control over their personal data. For example, websites that collect data on visitors must let visitors know this. These websites must give visitors the option to opt out of such collection. Many additional laws have been passed in response to this new regulation, to provide local guidance on compliance. For example, in the United Kingdom, the Data Protection Act 2018 is a national law that complements the European Union’s General Data Protection Regulation.

TRUSTe Privacy Certification Standards

TRUSTe Privacy Certification Standards assist companies in establishing and maintaining strong privacy management practices. Compliance with TRUSTe demonstrates a company’s commitment to privacy protection in their online properties, customer and employee data management practices, and/or applicable regulatory frameworks.

For these and many other national, international, and industry regulations or requirements, a security assessment is necessary to ensure compliance. Companies that work with a Relocation Management Company (RMC) need to perform a security assessment of the RMC’s data and operational systems. Global Mobility Solutions’ team of global relocation experts believe the following 5 tips are essential to ensure an RMC’s compliance to a company’s security assessment.

5 Helpful Tips for Performing a Security Assessment on your RMC

1. Be Sure to Review the RMC’s Risk Rating and Access to Data During the Security Assessment

Your RMC should have a risk rating. The rating depends upon the likelihood of an event occurring. It also depends on the impact severity that might arise if the event does occur. You should determine whether the RMC has limited or full access to data. Important data fields to review for risk during a security assessment include:

Employee Name and Home Address
Employee Phone Numbers and Email Address
Family Member Contact Information
Social Security Numbers
Bank Name and Account Numbers
Logistic Information Related to Relocations
Travel Information Including Dates and Locations

2. Questionnaire Submission to RMC

Your company should have a document with several questions that will indicate the RMC’s compliance to important points in a security assessment. Provide sufficient time for the RMC to complete the questionnaire. The RMC will need to work with their Information Technology department to provide answers to many of these questions. Provide a contact from your company that can answer any questions the RMC may have related to the document’s specific points.

3. Share Results of the Initial Security Assessment

Once the initial security assessment is complete, share the results with your RMC. Offer to work with the RMC to remediate any areas that require attention to ensure compliance. Partnering with the RMC helps ensure the solution fully addresses your company’s requirements. Note the specific regulatory requirements that your company must meet to help the RMC understand how they might reach compliance.

4. Share Results of the Final Security Assessment

Be sure to indicate all control gaps. Note all categories that require submission of a formal remediation plan. Include specific dates and timelines critical for maintaining your company’s compliance to specific regulations. Provide guidance to the RMC on how to create and submit a remediation plan that will meet your company’s requirements.

5. Set Periodic Reviews for the Security Assessment

Working with the RMC, set a timeline for periodic reviews. Depending on your company’s specific regulatory compliance requirements, a security assessment may need to occur by date or by change in activity level. For example, if your company requests the RMC perform an additional service that requires sharing additional employee data, a review should be set to confirm the most recent security assessment is still valid.

GMS is the Industry Leader for Relocation Technology and Security

Global Mobility Solutions’ (GMS) team of global relocation experts has helped thousands of our clients understand how to conduct an effective security assessment on an RMC. We can help your company create and implement a security assessment to ensure compliance to all of your organization’s regulatory requirements.

GMS was the first relocation company to register as a “.com.” The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation^® technology platform.

Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.

New SafeRelo™ COVID-19 Knowledge Portal

GMS recently launched its new SafeRelo™ COVID-19 Knowledge Portal featuring a number of helpful resources including:

Curated selection of news and articles specific to managing relocation programs and issues relating to COVID-19
Comprehensive guide to national, international, and local online sources for current data
Program/Policy Evaluation (PPE) Tool for instant relocation policy reviews

Learn best practices from Global Mobility Solutions, the relocation industry and technology experts who are dedicated to keeping you informed and connected. Contact our experts online or give us a call at 800.617.1904 or 480.922.0700 today.

We're Here to Help! Request a Courtesy Consultation

Tags corporate relocation, Domestic Relocation, global relocation, relocation management, Relocation Models, relocation policies, relocation programs, relocation technology

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Relocation Policy Review: Anticipating Changes and Challenges

Post author By Sam Hoey | CRP, GMS
Post date January 18, 2022

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Why Companies should review their Relocation Policies?

It is important, and highly recommended, that companies review their relocation policies at the start of each year. This will help your company remain at the forefront of your industry, ahead of your competitors, and in line with best practice recommendations. Most companies are not completely immune to global forces, market changes, and unique challenges such as the COVID-19 global pandemic. Often these issues directly impact employees on international assignments.

There are several reasons why companies need relocation benefits. Often, relocation perks are used for hiring a recruit for an open position. Other times, companies may use relocation to transfer knowable employees to different job sites or as part of a development program offered through the company when promoting an existing employee. But no matter the reason, all sizes of company who offer talent mobility should have their relocation policies reviewed with some regularity. Here is a breakdown of why relocation policy review is important:

Address Strategic Objectives in Your Relocation Policy Review

Growing companies often have strategic plans that guide activities and investments. Many of these plans lay out specific goals and actions. For example, a company that wants to grow into a new market might leverage their relocation policy review in several ways to achieve this goal. This may include investigating the services of an International Professional Employer Organization (PEO). PEOs can help a company establish a presence in a new market within a very short timeframe and with no direct investment. As a result, companies can focus on achieving strategic objectives and responding nimbly to market changes. In return, the company saves time, effort, and resources. Also, the overall costs of service fees and financing international employees’ payroll are significantly lower than the cost of establishing a foreign entity.

Cost Reductions and Process Improvements Can Be Found

Relocation Management Companies (RMCs) with extensive industry knowledge and experience can help identify cost reductions. There may be several areas that offer cost reduction opportunities during a relocation policy review. Also, the mobility industry often changes rapidly in response to needs, preferences, and regulations. As a result, knowledgeable RMCs can easily identify and share new ideas for cost reductions.

RMCs are often drivers in the mobility industry for process improvements. Technology can lead to dramatic increases in productivity. For example, a Relocation API can replace many time-consuming data entry tasks and responsibilities. In turn, valuable resources are freed up to focus on critical business and department issues.

Maintaining Your Company’s Competitive Market Position

Every relocation policy review should include and reference benchmarking studies. These studies should show what your company’s industry competitors are providing in their policies. Your company should have information to know whether its relocation policy provides benefits that at least match the competition. A thorough relocation policy review can help identify areas that need to change in order to maintain your organization’s competitive position.

Ensures Company Policy Remains Compliant

National and international regulations can frequently change. Constant changes in visa requirements, immigration, tax laws, health recommendations, and other regulations directly impact relocation programs and employees. Conducting a relocation policy review helps your company learn what is changing, what may change in the future, and how to adjust your relocation policy accordingly. The review also provides information that your company can share with internal company stakeholders and employees who utilize the policy.

When Should Relocation Benefits Be Reviewed?

Companies should arrange a relocation policy review about every 12 months. As markets and global dynamic forces change at an ever faster pace, transferees are often some of the first employees to face direct impacts. As a result, the company’s relocation policy should be current and provide industry-leading solutions. This will result in greater employee satisfaction, and enhance talent acquisition and retention efforts.

GMS’ team of global relocation experts has helped thousands of our clients with their relocation policy review. Our mobility consulting team understands the dynamic nature of the corporate relocation market. GMS provides expert guidance for relocation policies, as a result, our team ensures that our clients’ transferees receive immediate assistance as required, clients remain competitive, their relocation programs maximize efficiencies, and they can leverage several cost reduction opportunities.

GMS was the first relocation company to register as a .com. The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.

To schedule your relocation policy review or to receive an industry-specific policy benchmarking overview, contact our experts online or give us a call at 800.617.1904 or 480.922.0700 today.

We're Here to Help! Request a Courtesy Consultation

Tags Domestic Relocation, Domestic Short Term Assignments, global relocation, Global Relocation Tips, relocation, relocation best practices, relocation policies, Relocation Policy Benchmarking, Relocation Policy Review, relocation programs, relocation services, Workforce Mobility

Relocation Policy Review

2021 Trends: Top 5 Relocation Policy Risks

Post author By Sam Hoey | CRP, GMS
Post date February 9, 2021

Corporate team meeting to discuss the top 4 relocation policy risks — An in-person corporate team meeting where the team members are adhering to social distancing and face-covering protocols

The risks brought forth by COVID-19 resulted in unprecedented challenges and adaptations for many organizations as 2020 marched on. Today, an emerging trend of unforeseen relocation policy risks are becoming apparent in the relocation and talent mobility space. These issues span tax, cyber security, employee safety, and other critical areas. It is important to fully understand these risks and their potential impact on your organization’s relocation program.

Top 5 Relocation Policy Risks Your Company is Facing Today

1. “Work from Anywhere” Policy Risks: Possible Looming State Tax Issues

At the start of the pandemic in the US, many companies hastily arranged to allow employees to work from home. While this solution had obvious safety and cost savings benefits, unintended consequences became apparent.

Employee Taxes: Many employees who live and work across state lines may potentially have additional state tax and reporting obligations.
Employer Taxes: Work from Anywhere policies essentially resulted in a corporate relocation, often involving the employee, office equipment, and company records.

While this unforeseen complication is currently being considered in the courts, companies should examine the impact and implications of this corporate relocation on both the employer and the employees. Consideration should be given to the impact on payroll tax withholding and reporting obligations. Possible state tax issues could have ramifications for new hires, transferees, employees suddenly working from home, and employers.

2. Cyber Security Policy Risks: Phishing versus Vishing

Another year, another new cyber threat. With more employees working from home, new security challenges have arisen for organizations. Vishing is the latest threat, a verbal form of phishing. With vishing, a scammer might masquerade as a computer technician from the company’s IT team and make a phone call to an employee to inquire about their computer setup. By asking a few key questions of the unsuspecting employee, the scammer is now suddenly able to enter the company’s data system.

Understanding the risks that both phishing and vishing present to employees working remotely is important to employers. With some companies now working 100% on a remote basis, employees work remotely should be considered as possible risk for these scams. Robust security policies and training that have been adapted for the new normal should be weighed and implemented.

3. Travel Policy Risks: Guidance, Changes, and Emergencies

The idea that “change is a constant” is easily applied to travel. With new guidance, bans, and updates daily, travel has become more complicated. Frequent changes to travel policies and rules impacts the ability of companies to draw talent, relocation employees, and conduct business. The challenges associated with travel is applicable not only internationally, but domestically as well.

At any point in time, one state may require something new from travelers arriving from another state. Various borders between countries may be subject to restrictions or closures, in turn generating emergency repatriation requests. Agencies such as the U.S. State Department or the U.S. Centers for Disease Control and Prevention (CDC) might issue revisions to previously stated guidelines.

Employers should recognize a duty to provide updated information and guidance for all traveling employees. Correct information and guidance will help employees better understand how they should safely travel during the pandemic.

4. Immigration Policy Risks: Nearshoring may be an Option

COVID-19 has resulted in border restrictions and closures which, in turn, impact immigration. However, other efforts in the immigration system further dampen an employer’s ability to hire global talent. One solution is the concept of “nearshoring.”

By leveraging a location in Canada or some other nearby country, a company may be able to hire foreign talent and bring them near to the US. Often this helps the new hire acclimate to life in North America. Future changes in the immigration system may allow them to enter the US at a later date. Relocation policies should be reviewed, along with consultation with a qualified visa and immigration expert, to account for alternative options such as nearshoring.

5. Health and Safety Compliant Providers: Ensuring Safety Policies are in Place

It should not come as a surprise that, during a global pandemic, companies need to ensure enhanced health and safety policies are in place for their employees. All relocation services provided during a move should be analyzed for policy risks to help minimize exposing their employees and families to the risks of COVID-19.

Top rated Relocation Management Companies, like Global Mobility Solutions (GMS), work with their supplier networks regularly to ensure the latest guidance from officials (like the CDC) are observed and incorporated into their operations. Appropriate social distancing, regular hand washing, face coverings, and the use of virtual relocation services are key to protecting our clients’ employees and the team members assisting with the relocation.

What's Trending in Workforce Mobility for 2021?

This article is an excerpt from our 2021 Workforce Mobility Forecast. Download a complete copy today, or watch a recording of our latest Thought Leadership Series webinar on the trends that are shaping the industry.

Click Here

What Should Companies Do?

Employers should schedule a relocation policy review with a trusted mobility expert to identify how the top 5 policy risks outlined in this article may affect aspects of their relocation program. By working with an experienced relocation management company, organizations can leverage the mobility provider’s expertise in benchmarking their policies and identifying areas that will reduce the risks of COVID-19 on their relocating employees and their families.

About GMS

GMS’ team of global relocation experts has helped thousands of organization understand how to develop relocation policies that provide the best experience for new hires, transferees, and their family members. Our team can help your company understand how to review your relocation policy and address issues relating to the top 5 policy risks outlined above. As a result, your company will be able to remain competitive in its industry. It will also continue to attract the best candidates for job openings.

Contact our experts online to schedule a complimentary relocation policy review, or give us a call at 800.617.1904 or 480.922.0700 today.

Tags COVID-19, cyber, health, immigration, nearshoring, pandemic, policy, risk, safety, security, top 5 relocation policy risks, Travel, visa

Relocation Policy Review Relocation Programs

Did you know? Relocation Program Outsourcing Provides Several Benefits—Help Your Company!

Post author By Sam Hoey | CRP, GMS
Post date January 19, 2021

three co-workers made up of two men and a woman dressed formally, average age of 29 years, are on the stairs of the company where they work with documents, charts, and laptops; all three wear masks to avoid getting the covid virus 19

If your company currently manages its relocation program in-house, you are missing out on several benefits that relocation program outsourcing provides. Your relocation program provides significant value in several areas. Effectively managed relocation programs help companies achieve corporate objectives and reach the highest levels of success in talent acquisition and retention!

More importantly, your new hires and transferees are looking for a number of benefits and services to support their relocation process. Relocation Management Companies (RMCs) have extensive knowledge and experience. As a result, RMCs help companies understand what is important to candidates and their family members going through a relocation—and RMCs have the solutions they want!

The Benefits that Relocation Program Outsourcing Provides

Relocation program outsourcing provides both direct and indirect benefits. When you work with a qualified and knowledgeable RMC, your company will save costs, gain expertise, and reduce administrative burdens.

1. Expertise

RMCs have extensive experience in the relocation industry and will provide policy recommendations that generate cost savings in several areas including:

1. Fees versus in-house operational costs
2. Home sale costs and the Buyer Value Option
3. Household goods shipments

Did you know? Local HR teams and employees do not have experience with relocation programs, home sales, household goods shipments, spouse and partner support, and other relocation services. This means new hires and transferees are at risk for relocation failure!

2. Cost Management

Robust expense tracking and management software such as GMS’ MyRelocation^® Technology effectively identifies and tracks relocation costs. As a result, companies can determine the true budgetary impact of relocation, thanks to relocation program outsourcing. Also, they can easily determine how their relocation program is performing to goals and key corporate performance indicators.

Did you know? The vast majority of companies that manage their relocation programs in-house (over 70%) are not aware of the true extent of the program’s internal operating costs!

3. Relocation Program Outsourcing Reduces Exceptions

Experts in the relocation industry are intimately familiar with exceptions and will know how best to handle issues that may arise. RMCs focus on minimizing expenses and reducing disruptions while improving transferees’ experiences.

Did you know? Beyond direct cost issues, policy exceptions may cause:

Compliance risks
Adverse impacts on your relocation policy
Increased taxes
Additional administrative time and effort
Increases to the true budgetary cost

4. Centralization

Relocation program outsourcing ensures a centralized approach to relocation program administration. Centralization offers a significant number of benefits and cost reduction opportunities. Also, transferees are assured of a consistent application of superior relocation services.

Did you know? In our Case Study on Decentralization, we found that decentralization of a relocation program leads to higher operating costs, inconsistent reporting, and varying polices across an organization. Don’t let this continue to be your company’s story!

5. Assignment Success

Talent acquisition program managers recognize strong and effective relocation policies are critically important to the success of new hires and transferees. RMCs have depth of experience and know how to find solutions for unique relocation needs.

Did you know? Companies that manage in-house relocation programs experience a high degree of assignment failure!

What Should Employers do About Relocation Program Outsourcing?

Employers should examine the benefits and cost reduction opportunities that relocation program outsourcing provides. By outsourcing their relocation program, employers can pursue corporate objectives and important initiatives while gaining all the benefits outsourcing provides.

Employers should work with a qualified Relocation Management Company that has significant knowledge and a wealth of experience in the relocation industry.

Conclusion

Our corporate relocation experts will help your company understand how to leverage relocation program outsourcing. Your company will gain the maximum benefits and services in the most cost-effective manner possible.

GMS was the first relocation company to register as a “.com.” The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS sets the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation^® technology platform.

Contact our experts online now to learn how your company can gain with relocation program outsourcing, or give us a call at 800.617.1904 or 480.922.0700 today.

We're Here to Help! Request a Courtesy Consultation

Tags Outsource Global Mobility Management, Outsourcing Relocation Programs, Relocation Policy Review, Relocation Program Outsourcing, relocation programs

Corporate Relocation Domestic Relocation Tips Global Relocation Relocation Policy Review Relocation Programs

Relocation Policy Benchmarking Delivers Results

Post author By Nancy Kritzer | CRP
Post date January 12, 2021

As your company enters 2021, you should use relocation policy benchmarking to deliver much-needed results right from the start. The mobility industry strongly recommends that employers conduct a comparative policy review at an interval of 12 to 18 months. Waiting any longer to do this valuable exercise puts your company at great risk of losing significant ground to your industry competitors.

Do you think the relocation industry has not changed much in 12 months? Think again! The COVID-19 pandemic is still affecting all aspects of relocation. Whatever the issues are, a thorough relocation policy benchmarking will show you the solutions your company should implement.

Top 5 Results that Relocation Policy Benchmarking Delivers:

1. Increase Knowledge Across Your Organization

You must work with several internal stakeholders to implement successful relocations. All of these stakeholders should learn what is changing in the relocation industry. Cost issues, legal issues, and travel issues are still arising from the pandemic.

2. Examine Your Company’s Competitive Position Through Relocation Policy Benchmarking

How are your industry competitors using their relocation policies to attract and retain new hires and transferees? Relocation policy benchmarking provides clear information on how your industry peers leverage their relocation policies to succeed at talent acquisition and retention.

3. Adopt a Global Approach to Align Corporate Mobility Objectives

GMS has helped several companies avoid the pitfalls of decentralization. When companies take a decentralized approach to mobility, they end up with different policies and different experiences from location to location. Relocation policy benchmarking helps identify all of these differences. Recommendations to adopt the best solutions across the organization result in operational efficiencies, costs savings, and greater transferee satisfaction.

NOTE! View our Case Study on Decentralization. You will learn how we helped a large multinational client understand the benefits of a centralized approach for their relocation policies.

4. Innovative Solutions Solve Problems and Increase Efficiency

As fast as the world has changed over the past year, technology has changed at an even faster lightning speed. For example, conducting a relocation policy year end reconciliation can now be done in minutes with the touch of a few buttons. Relocation APIs such as those offered through GMS’ MyRelocation® Technology make managing your company’s relocation program a quick and easy process.

5. Save Costs with Relocation Policy Benchmarking

One of the biggest cost drivers for relocation policies are exceptions. By examining the best practices in your industry, your company can enhance your relocation policy to reduce these costly exceptions. Relocation policy benchmarking will identify cost issues and help your company institute solutions to keep costs and budgets in line.

What Should Employers Do?

Employers should initiate a relocation policy benchmarking with a qualified and knowledgeable Relocation Management Company (RMC). The project should include a full assessment of the company’s current relocation policy. It should also include a full review of corporate objectives and a complement of strategic recommendations.

Conclusion

Global Mobility Solutions’ team of corporate relocation experts has helped thousands of our clients understand why they should initiate a relocation policy benchmarking. We can help your company understand how to create a relocation policy that reflects industry best practices, saves costs, and increases efficiency.

Powered by GMS’ 2020 Mobility Benchmark, the innovative GMS Program/Policy Evaluation (PPE) Tool provides instant relocation policy reviews. It also helps users gain insight into how their company’s relocation program compares to their industry peers.

Schedule your relocation policy benchmarking now. Contact our experts online or give us a call at 800.617.1904 or 480.922.0700 today.

What's happening in your industry? Request a Courtesy Benchmark report

Tags Benchmark, benchmarking study, Domestic Relocation, global relocation, industry benchmarking, relocation benchmark, Relocation Benchmarking, Relocation Policy Benchmarking