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Why GMS Provides Relocation Coaches to Each Transferee

When moving with GMS, your coach will be with you every step of the way

Global Mobility Solutions (GMS) is the industry leader in relocation services. We have been providing companies with global mobility programs since 1987. One of the things that sets GMS apart from the competition is our dedication to personalized service. Every person who moves with us is assigned a relocation coach, a highly trained professional with expert guidance in either domestic or international employee relocation, who will be with you every step of the way. 

Our coaches’ critical responsibilities include delivering the highest customer and client satisfaction. Each coach works with transferees to complete a needs analysis and then verify their understanding of the relocation services authorized. Our coaches are proactive in tracking the progress of candidates and transferees to ensure the highest conversion levels and customer/client satisfaction. They are always ready to address any issues promptly, providing a smooth and stress-free relocation process.

The most significant advantage of working with a global mobility expert is that they act as a single point of contact for candidates/transferees to work through all questions, issues, and problem resolutions.

Our relocation coaches are highly trained professionals who are dedicated to making the moving process as smooth and stress-free as possible for our clients. They are there to answer any questions, address any concerns, and provide support every step of the way. By working closely with each individual, our coaches ensure that all needs are met and that the relocation process is a success.

In addition to providing guidance and support, our coaches also play a crucial role in ensuring that our clients are satisfied with our services. They track the progress of each candidate and transferee, ensuring everything is on track and addressing any issues promptly. By acting as a single point of contact, our coaches make it easy for clients to get the assistance they need when they need it.

Overall, our relocation coaches are an essential part of our team, helping to deliver the highest levels of customer and client satisfaction. With their expertise and dedication, we can provide a seamless and efficient relocation experience for everyone who moves with us.

Ready to Receive Expert Relocation Coaching?

GMS’ relocation coaches are highly trained professionals who understand the challenges and complexities of moving to a new location. They will work closely with your employees to create a personalized relocation plan that meets their needs and preferences. From finding the right neighborhood to coordinating logistics, our coaches will be there every step of the way to ensure a smooth transition.

By partnering with GMS, you can rest assured that your employees will receive the support and guidance they need to settle into their new home with ease. Our team is dedicated to providing top-notch service and making the relocation process as stress-free as possible for everyone involved.

Be sure to give your employees the expert relocation coaching they deserve. Contact us today to learn more about how GMS can help streamline your global mobility needs and provide a seamless relocation experience for your team.

What's happening in your industry? Request a Courtesy Benchmark report

At GMS, we make it a priority to know how talent mobility is changing in each major industry. What are the best practices? How are other companies changing their programs to retain a competitive edge? Your Mobility Pro will be in touch within 1 business day to help answer your questions and benchmark your industry.

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Why Outdated Relocation Policies Are Holding You Back

What to do about it

Today’s workforce has changed, and so have their expectations around mobility. Employees, especially Millennials and Gen Z, are looking for relocation support that’s flexible, tech-enabled, and personalized. Unfortunately, many companies are still relying on rigid, traditional relocation policies that no longer meet modern needs. The result? Low satisfaction, weak program adoption, and missed opportunities to retain top talent.

The Disconnect: Traditional Policies vs. Modern Expectations

Legacy relocation programs often operate with a one-size-fits-all approach. But employees want choice, real-time support, and tools they can access on the go. Relocation can be a significant life event, often filled with excitement and anticipation. Still, it can quickly turn into a source of considerable stress if the essentials are not in place. When individuals or families move to a new location for work or personal reasons, they typically rely on a variety of support systems and resources to facilitate a smooth transition. These essentials may include things like housing assistance, information about local schools and healthcare facilities, help with navigating the community, and support for acclimating to a new workplace environment.

Moreover, when employees feel disconnected and unsupported during their relocation, it can create friction between them and their employer. This friction can manifest in various ways, such as decreased morale, lower job satisfaction, and reduced overall engagement with their work and the organization as a whole. Employees may feel that their needs are not being prioritized, which can lead to feelings of resentment or disengagement from the company.

From an organizational perspective, this situation can have significant implications for talent strategy. A negative relocation experience can lead to high turnover rates, as employees who feel unsupported may choose to leave the organization in search of a more supportive work environment. Furthermore, it can tarnish the company’s reputation, making it less attractive to potential talent in the future. A robust talent strategy should prioritize the relocation experience, ensuring that employees have access to the necessary resources and support to make their transition as seamless as possible. By addressing these essentials, organizations can foster a culture of support and engagement, ultimately enhancing employee satisfaction and retention.

The Modern Solution: Customizable, Employee-Centric Mobility Programs

Forward-thinking HR leaders are partnering with relocation providers that offer flexible policy frameworks and digital tools, such as mobile apps, 24/7 chat support, and interactive relocation planners. These services empower employees to navigate their move with confidence, while giving HR teams the ability to track and manage the process seamlessly.

Adding feedback loops—such as pulse surveys and post-move evaluations—ensures your program evolves in response to your workforce’s needs. Instead of guessing what employees want, you’ll have real data to guide smart policy updates.

Quick Win: Try Core-Flex with Quarterly Surveys

Not sure where to start? Implementing a core-flex policy model provides employees with a base level of support, along with the option to personalize their benefits. Pair this with quarterly surveys to fine-tune offerings based on actual feedback. It’s a fast, scalable way to improve satisfaction without overhauling your entire relocation program overnight.

Ready to future-proof your relocation program?

Relocation isn’t just an HR process—it’s a strategic tool for talent mobility, employee retention, and business growth. When you modernize your relocation policy with employee-centric solutions, you create programs that are lean, aligned, and truly appreciated.

At GMS, we help organizations simplify complexity, reduce costs, and elevate the employee experience—without compromise. Let’s talk about building a relocation program your workforce will love.

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Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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Business Travel Compliance: What Global Mobility Teams Need to Know in 2025

Tips for business travel in 2025

As businesses expand their operations across borders, the need for clear and effective compliance strategies becomes paramount. Business travel compliance refers to the adherence to various laws and regulations governing the movement of employees across international borders. This includes understanding visa requirements, tax implications, and labor laws in different countries. 

In recent years, governments worldwide have tightened their immigration policies, leading to increased scrutiny of business travelers. This shift means that even employees with permanent residency or long-term visas are not exempt from compliance checks. Companies must stay informed about the latest regulations in each country where their employees travel. This includes understanding the specific documentation required for business trips, such as work permits or travel authorizations, as well as any other relevant requirements.

To navigate the complexities of business travel compliance, many organizations are turning to technology for support. Compliance management software can help track employee travel, manage documentation, and ensure that all necessary permits are in place. Additionally, these tools can provide real-time updates on changing regulations, allowing global mobility teams to respond quickly to new requirements.

A robust compliance strategy also involves educating employees about their responsibilities when traveling for work. Global mobility teams should implement training programs that cover essential topics, including visa applications, tax obligations, and local laws and regulations. By fostering a culture of compliance, organizations can minimize risks and ensure that employees are well-prepared for their international assignments.

Business Travel Has to Stay Organized

Establishing a clear compliance framework is crucial for effectively managing business travel. This framework should outline the processes for obtaining necessary documentation, tracking employee travel, and ensuring adherence to local laws. Regularly reviewing and updating this framework will help organizations stay ahead of regulatory changes.

Engaging with legal and tax professionals who specialize in international business travel can provide valuable insights and guidance. These experts can help identify potential compliance risks and recommend strategies to mitigate them. Collaboration ensures that global mobility teams have access to the latest information and best practices.

Encouraging open communication between global mobility teams, HR, and employees is crucial for successful compliance. Establishing clear channels for reporting issues or seeking guidance can help address compliance challenges promptly and effectively. Regular check-ins and updates can also keep everyone informed about changes in regulations or company policies, ensuring everyone is aware of the latest developments.

Why Business Travel Compliance is a Growing Concern

As the business travel landscape continues to evolve, compliance will remain a critical focus for global mobility teams. By understanding the complexities of international regulations, leveraging technology, and fostering a culture of compliance, organizations can ensure smooth travel experiences for their employees. Preparing for the future of business travel compliance is not just about meeting legal requirements; it’s about enabling a global workforce to thrive in an increasingly interconnected world.

Who is Impacted?

In this dynamic environment, several key groups are particularly impacted by compliance challenges. 


Foreign Nationals on Temporary Work Visas: Employees on temporary work visas, such as H-1B or L-1, must navigate a complex web of immigration laws and regulations. These individuals often face restrictions on their travel, which can complicate business trips and meetings. Organizations must ensure that these employees are aware of their rights and obligations, as well as any potential implications of their travel on their visa status.


Green Card Holders and Permanent Residents: While green card holders enjoy more stability than temporary visa holders, they must still be mindful of compliance issues. Extended travel outside the U.S. can raise questions about their residency status. Companies should guide these employees about maintaining their permanent residency while fulfilling business obligations abroad.


Business Travelers with Dual Intent: Employees who hold dual citizenship or have complex travel histories may encounter unique compliance challenges. These individuals must be aware of the regulations governing their travel in different jurisdictions. Organizations should provide resources and support to help these employees navigate the complexities of international travel, ensuring they remain compliant with both their home country’s laws and those of the host country.


Organizations Seeking Compliance: Companies themselves are also significantly impacted by compliance requirements. Failing to adhere to international regulations can lead to severe penalties, including fines and reputational damage. To mitigate these risks, organizations should invest in robust compliance training programs, utilize technology to track employee travel, and establish clear policies that align with global regulations.


In conclusion, as the business travel landscape continues to change, understanding and addressing the compliance needs of all stakeholders is essential. By fostering a culture of awareness and support, organizations can empower their employees to travel confidently and compliantly, ultimately enhancing their global mobility strategy.

The Role of Global Mobility Providers

Global Mobility Services (GMS) play a crucial role in helping organizations navigate the complexities of travel compliance. By offering expert guidance and tailored solutions, GMS providers enable businesses to focus on their core operations while remaining compliant with international regulations.

GMS providers offer a wealth of knowledge and resources to help organizations understand the intricacies of travel compliance. They assist in identifying the specific regulations that apply to different regions and industries, ensuring that companies are well-informed about their obligations. This support includes regular updates on changes in laws and regulations, helping businesses stay ahead of potential compliance issues.

We're Here to Help! Request a Courtesy Visa Program Consultation

Properly managing a visa and immigration program involves meticulous coordination, precise communication, and worldwide interaction with government agencies, corporate personnel, and relocating employees.

At GMS, we provide you with peace of mind in knowing your mobility program is fully compliant and being managed by the best in the industry.

Request a no-pressure, courtesy consultation from a GMS Mobility Pro. We’ll be in touch within 1 business day.

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