Tag: core-flex relocation

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Why Outdated Relocation Policies Are Holding You Back

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What to do about it

Today’s workforce has changed, and so have their expectations around mobility. Employees, especially Millennials and Gen Z, are looking for relocation support that’s flexible, tech-enabled, and personalized. Unfortunately, many companies are still relying on rigid, traditional relocation policies that no longer meet modern needs. The result? Low satisfaction, weak program adoption, and missed opportunities to retain top talent.

The Disconnect: Traditional Policies vs. Modern Expectations

Legacy relocation programs often operate with a one-size-fits-all approach. But employees want choice, real-time support, and tools they can access on the go. Relocation can be a significant life event, often filled with excitement and anticipation. Still, it can quickly turn into a source of considerable stress if the essentials are not in place. When individuals or families move to a new location for work or personal reasons, they typically rely on a variety of support systems and resources to facilitate a smooth transition. These essentials may include things like housing assistance, information about local schools and healthcare facilities, help with navigating the community, and support for acclimating to a new workplace environment.

Moreover, when employees feel disconnected and unsupported during their relocation, it can create friction between them and their employer. This friction can manifest in various ways, such as decreased morale, lower job satisfaction, and reduced overall engagement with their work and the organization as a whole. Employees may feel that their needs are not being prioritized, which can lead to feelings of resentment or disengagement from the company.

From an organizational perspective, this situation can have significant implications for talent strategy. A negative relocation experience can lead to high turnover rates, as employees who feel unsupported may choose to leave the organization in search of a more supportive work environment. Furthermore, it can tarnish the company’s reputation, making it less attractive to potential talent in the future. A robust talent strategy should prioritize the relocation experience, ensuring that employees have access to the necessary resources and support to make their transition as seamless as possible. By addressing these essentials, organizations can foster a culture of support and engagement, ultimately enhancing employee satisfaction and retention.

The Modern Solution: Customizable, Employee-Centric Mobility Programs

Forward-thinking HR leaders are partnering with relocation providers that offer flexible policy frameworks and digital tools, such as mobile apps, 24/7 chat support, and interactive relocation planners. These services empower employees to navigate their move with confidence, while giving HR teams the ability to track and manage the process seamlessly.

Adding feedback loops—such as pulse surveys and post-move evaluations—ensures your program evolves in response to your workforce’s needs. Instead of guessing what employees want, you’ll have real data to guide smart policy updates.

Quick Win: Try Core-Flex with Quarterly Surveys

Not sure where to start? Implementing a core-flex policy model provides employees with a base level of support, along with the option to personalize their benefits. Pair this with quarterly surveys to fine-tune offerings based on actual feedback. It’s a fast, scalable way to improve satisfaction without overhauling your entire relocation program overnight.

Ready to future-proof your relocation program?

Relocation isn’t just an HR process—it’s a strategic tool for talent mobility, employee retention, and business growth. When you modernize your relocation policy with employee-centric solutions, you create programs that are lean, aligned, and truly appreciated.

At GMS, we help organizations simplify complexity, reduce costs, and elevate the employee experience—without compromise. Let’s talk about building a relocation program your workforce will love.

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How Often is the Core-Flex Approach Used in Global Mobility?

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GMS Breaks Down Everything You Need to Know about Core-Flex Relocation Packages

When moving for a new job, a company may provide relocation assistance to assist the employee with moving costs and make the moving process easier. Typically, larger companies will offer various relocation packages tailored to the employee’s position, the scope of the move, and whether family members are involved. One type of relocation policy that is gaining popularity among companies is the core-flex model. Core-flex relocation policies comprise a core section offering essential relocation benefits, along with a selection of flexible, optional benefits that can be chosen based on the employee’s specific needs.

Core-flex relocation programs do not grant employees complete freedom regarding moving costs, unlike typical lump-sum global mobility packages. However, core-flex options eliminate stress associated with relocating employees, such as the hassle of hiring suppliers, service quality issues, expenses, and tax overruns.

Are Core-Flex Relocation Packages Common?

Traditional and capped programs are commonly used in corporate relocation. Still, core-flex policies have become increasingly popular for their flexibility in meeting the varied needs of transferees while controlling costs. A recent benchmarking study and survey of transferees’ satisfaction with different programs revealed that traditional policies were the most satisfying, followed by capped and core-flex policies. Transferees who received a lump sum were the least satisfied. This highlights the importance of offering a range of options to accommodate the diverse needs of relocated employees.

Companies must prioritize the satisfaction of transferees during their relocation process. Happy transferees experience less stress during the transition and are more productive in their new location. Companies can expect improved critical thinking, problem-solving abilities, and reduced errors by ensuring transferees are content. Providing a relocation policy that meets the needs of transferees is the first step in achieving their satisfaction and success in the new location.

What Are Some Common Relocation Benefits?

A core-flex policy typically includes:

Core Benefits – All transferees are offered a comprehensive package of necessary benefits to support their move, including a Miscellaneous Expense Allowance (MEA), temporary accommodation, household goods shipping, and travel for the final move.

Flexible Benefits—Transferees can select from a range of benefits that suit their specific requirements and situations. These benefits may cover expenses such as a trip to find a new house, early lease termination, financial aid for renting at their new location, buying or selling a home, relocating pets and vehicles, storing household goods, and supporting spouses.

Does A Core-Flex Package Help or Burden the Relocation Process?

Companies can effectively control and forecast relocation costs by offering a combination of standard and personalized benefits. Core-flex policies aim to balance managing expenses and give employees the freedom to select benefits that suit their individual needs. Tailored support offerings can enhance the relocation process and boost employee retention rates.

By offering a core-flex package, companies can cater to the individual needs of their employees during the relocation process. This helps reduce the stress and burden associated with relocating to a new location, ensuring that employees feel supported and valued by their employers. The flexibility provided by core-flex policies allows employees to make choices that align with their specific circumstances, ultimately leading to a smoother transition and a more positive relocation experience. In the long run, this can contribute to higher employee satisfaction and retention rates, benefiting both the employee and the company. Overall, a core-flex package can be valuable in streamlining the relocation process and ensuring a successful outcome for all parties involved.

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Corporate Relocation Corporate relocation tips Domestic Relocation Domestic Relocation Tips Domestic Relocation Trends Employee Development Global Relocation Tips

The Core-Flex Employee Relocation Model Explained

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How Core-Flex Policies Work

When relocating for a new position, a company may offer relocation benefits to help the employee with moving expenses and to help ease the relocation process altogether. Oftentimes, larger companies will have several tiers of relocation packages to offer their new employee, depending on the employee’s level, the size of the move, and if family members are involved. A relocation policy type that is becoming more popular with companies is the core-flex model. Core-flex relocation policies incorporate a core relocation benefit section, along with a list of flexible, optional benefits that can be used depending on the relocating employee’s needs. 

Core-flex relocation programs do not give relocating employees free range on moving expenses as most lump-sum global mobility packages do. However, core-flex options eliminate some of the stress from the relocating employee. For example: the hassle of hiring suppliers, service quality, expense, and tax overruns.

What Should a Core-Flex Policy Include?

While each relocation management company (RMC) will help companies customize and construct different relocation packages, the main, or “core”, components of a typical U.S. domestic relocation policy might include: 

  • Relocation coaching – a certified relocation specialist is assigned to each employee who is moving to help guide them throughout the entire process. 
  • Home-sale assistance – typically included in most relocation packages, RMCs usually help transferees sell their current house with a range of home disposal options that include the Buyer Value Option (BVO), Guarantee Purchase Offer (GPO), direct reimbursement, and home marketing assistance.
  • Corporate housing options – also known as short-term or temporary housing options. This benefit gives the transferee the opportunity to stay in a furnished apartment or townhome for 30, 60, or 90 days while they adjust to their new area and are on the hunt for a new place to call home. 
  • Travel expenses – Most times, companies will cover a variety of travel expenses for the employee and their family as they travel to the final destination to begin the new position or promotion.
  • Shipment of household goods – this one seems like the most obvious. This generally includes the packing and shipping of household goods and is usually included in relocation packages.

Flexible add-ons that can enhance a Core-Flex policy include, but are not limited to:

  • Home purchase assistance
  • Storage of household goods at the destination
  • Spouse/partner career transition assistance
  • Mortgage assistance
  • Child/elder care assistance
  • Miscellaneous allowance
  • and more

Advantages of Core-Flex Relocation Policies

A major advantage of core-flex policies is that they give the employee just enough decision-making ability to feel like their needs are being met. Making a new or current employee feel valued and heard goes a long way when trying to attract the best person for the open position. 

It gives the employee more freedom, which in turn can make the relocation process go quicker. The employee can select from a menu of services that are provided by competitive and vetted vendors, empowering the employee and providing them the flexibility to put the mobility process in motion on their own.

There is also a huge potential for cost savings using the core-flex approach when relocating employees. In most standard relocation packages the company might try to utilize a “one size fits all” approach. This could mean that there are benefits that employees either won’t utilize or might not even need. With core-flex policies, the company can better align relocation benefits to each employee while putting a cap on flexible benefit spending amounts. 

Constructing Solid Core-Flex Relocation Policies

GMS has been helping companies put together the best relocation packages since 1987. Our highly experienced team can assist in the moving of new or current employees in any industry. Team members at GMS have over 50 years of combined experience helping companies create and benchmark their core-flex relocation policies. GMS specializes in and is happy to help companies construct competitive core-flex relocation policies that offer both employee choice and company control. Reach out today with any questions regarding the core-flex model for relocation benefits.

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