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Top Coping Tips for Culture Shock During Employee Relocation

Use these tips when adjusting to a new destination for work

Moving to a new city or a country, no matter the reason for your move, is never without a challenge. However, one of the toughest challenges to adjust to is the “culture shock” that comes with moving from one cultural environment to another. In a business environment, culture shock after relocation can negatively impact employee motivation. Due to stress, people who experience culture shock may leave their current roles or withdraw from their coworkers. That’s why we’re listing some of our top coping tips and some of the best methods of preventing culture shock.

Defining The "Culture Shock"

Before we get started on methods for dealing with culture shock after employee relocation, we first have to cover the basics. “Culture shock” is a feeling of anxiousness and alienation when a person is exposed to a foreign environment and culture. It’s one of the most significant relocation challenges people face when moving to a new country. While there are definite signs and stages of culture shock, people often experience it differently.

The most common stages of culture shock are the following:

  1.   The Honeymoon Period – This stage usually lasts for a few weeks or months after a move. It’s when a person finds the new environment interesting and exciting.
  2.   The Frustration Stage – The difficulties of the new environment start to become apparent at this point, and their effects can be felt. The most common symptom is a decline in confidence one feels in themselves.
  3.   The Adjustment Stage – The person slowly grows to adapt to their new surroundings.
  4.   The Acceptance Stage – Finally, the person can enjoy their new life in the new country.

Different people will go through these many stages in their way, or they can get trapped in one stage forever. Culture shock becomes a severe issue when a person is trapped in the frustration phase.

How To Prevent and Cope With the Culture Shock?

Although you can’t completely prevent culture shock after employee relocation, many believe you can cope with it and minimize it by doing some of the following things:

Research and Prepare

Researching thoroughly before entering a new culture might ease the transition process for your employees. To minimize culture shock, a person moving to a new culture should read up on the customs as much as possible. This is important because some cultures have different rules and a sense of humor. Additionally, you or your employee should try to learn a few simple phrases in the country’s official language – nothing too flashy, just a simple greeting and a few most common phrases. The company sometimes includes language learning and culture seminars in its relocation package

Finally, before moving, your employee should read about the city they’ll be moving to and try to memorize their commute, for example.

Organize a Visit

Another thing that can help minimize culture shock after employee relocation is organizing a visit to the destination country ahead of the actual move. If you or your employee are moving overseas for a new job, you shouldn’t just leap into it. The best way is to take it slow so you can know what to expect after you move. It would be best if you used an opportunity to experience the new surroundings and the culture first-hand. This first visit could be anywhere between three days and a month long. If your employee starts showing frustration and culture shock symptoms after a short time, they might not be the right fit.

Have a Support System

One of the best ways of coping with culture shock is to have a support system in place to help with your feelings of isolation and frustration. Similarly, you can help your employees by creating an environment that welcomes and accepts newcomers and creates a community for them. Moreover, you can help them stay in touch or even bring their family members to a new country. In some cases, even moving their pet with them is a great help when dealing with culture shock.

Find a Healthy Outlet

Every person should have a way of dealing with destructive emotions. However, not all those healthy outlets are available all the time. For example, a person who enjoys running as a way to deal with stress can’t do that in the freezing weather in their new country. Or, a person who enjoys long walks might not like it when it’s 100 degrees outside. If you’re moving to a new country, you should find a way to deal with your emotions healthily. Journaling is always a good example. It’s excellent for relieving stress and coping with feelings that may come from culture shock.

Meet New People

Whether it’s meeting and hanging out with coworkers or other local people, forming new connections is an excellent way of coping with the culture shock after employee relocation. At first, it could seem pretty scary, but if you get right in, you’ll meet various people who can help you adjust to the cultural differences. Maybe you’ll even make a friend or partner for life.

If you’re too scared to go out alone, that’s understandable. But know that you must make the first move and leave your apartment to get to know anyone. If you’re unsure about approaching people at a bar or restaurant, you can always join a social club or a sports team as a way to meet people.

Help Cut Down on Stress by Working with the Best

The relocation process can be a trying time for employees and their families. But one of the best ways to fight culture shock is to work with a reliable international relocation management company (RMC) that will assist you every step. 

Global Mobility Solutions (GMS) takes pride in helping employees move. Our award-winning customer service team is happy to coach employees every step of the way as they relocate to their new destinations. Since 1987, our relocation coaches have led the industry in the service provided and technology created, with one goal in mind. That goal is to provide employees with the best relocation experience possible. 

Our experts not only help with moves but can help create relocation packages that suit both your company and employees alike. Schedule a free consultation today to learn more about how GMS can assist with relocation services.

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3 FAQs About Working with a Relocation Specialist

Here are some common questions about working with a global relocation provider

Moving to a new state for a new job isn’t easy. The relocation process alone can be a daunting task just to think about. All the packing and planning can make anyone stressed out. But to make the process go by with as little fuss as possible, it is highly recommended to work with a relocation specialist. 

If the new job you are moving for provides a relocation package, then there is a good chance that the opportunity to work with a relocation specialist is included. If talent mobility coaching is not provided in your package, it may be worth asking the relocation management company (RMC) that you are working with if one-on-one relocation management is possible to add on. Either way, working with a designated specialist has numerous advantages. 

Here are 3 FAQs and answers about working with a relocation specialist:

1) What Is a Relocation Specialist?

In simple terms, a relocation specialist is assigned to help an employee handle all of the logistics of their move as they prepare to work for their new company. There are a lot of moving pieces when it comes to executing a successful relocation process. A relocation specialist will bring knowledge, expertise, and experience in talent mobility. 

A reliable relocation specialist will be able to explain all aspects of the new company’s relocation package. They can help you review real estate programs, including home buying and selling assistance. As well as assist in coordinating with a moving company to get multiple quotes and schedule which day the movers can show up to move household goods.

2) How Much Do Relocation Specialists Charge?

There is no easy or short answer to this question. It depends upon each employee’s needs and wants when it comes time to move. Global relocation service providers offer a long list of services that can be covered, but it depends on the relocation package the hiring company offers their new employees to move. 

This should be asked by the employee in the negotiation stage of hiring. If the company mentions a move is mandatory for the position, the employee should follow up by requesting a list of relocation costs and services that the company will cover fully or partially. It’s also worth asking how the costs are covered because there are different types of relocation policies. Some companies may offer lump sum relocation packages, others may go the route of old-school reimbursement policies.

3) What’s the Process Like to Work with a Relocation Specialist?

Each RMC will have a different process for domestic and international relocation services. Most relocation specialists will start by hearing all of the employees’ pain points about the move, then proceed swiftly to assist in overcoming those pain points. Each relocation expert will have their own checklist on how to go about handling predestination stages all the way to getting the employee to their first day at the new position, from listing the employee’s current home to getting corporate housing in order, to helping with all the formal paperwork needed for a move. 

The relocation specialist’s main job is to keep the move smooth while keeping the employee’s relocation process on a timeline.

GMS Has Relocation Specialists Ready to Help

Global Mobility Solutions (GMS) has been leading the international relocation services industry since 1987. We only hire and work with the best relocation specialists in the business. Our team is thoroughly trained and qualified to help get employees from their current homes to their new destinations. 

GMS provides companies with relocation packages that have options to give each transferee their own relocation coach. This coach will provide one-on-one assistance to the employee they are assigned to in order to make the most seamless relocation experience possible. If you are ready to hear more about our relocation coaching options, please reach out to schedule a free consultation today and always feel free to check out our blog in our Knowledge Base to get any other relocation questions answered.

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What Does The Employee Relocation Timeline Look Like?

Breaking down the standard outline preparation of the relocation process

Relocating for a new job can be an excellent move for both career and personal reasons. New scenery for work and life can provide new growth opportunities. If you accepted a position with a different company, there is probably a lot going through your head. That’s normal, moving can also be a testing process. 

 

If your new company is providing you and your family with corporate relocation benefits, it’s essential to review all aspects of those benefits to take advantage of each one. 

 

It is also highly recommended to speak with a representative from the relocation management company (RMC) that your new company works with for their talent mobility needs. Most companies work with an RMC to set up their corporate relocation programs, and RMCs in some cases, will provide one-on-one consultations for all transferees. The point of this is to keep the employee relocation process as understandable as possible. 

 

Moving to a new job can raise many questions, especially if there is a tight start date with the new company. Of course, the relocation timeline is not always the same for every employee, but some commonalities can be covered to ensure the process can be completed in a timely manner. Here are a few things to review when you are about three to four weeks out from moving to your new destination:

4 Weeks Out

Many corporate relocation packages will include a destination visit. This will give employees a chance to see their new office, maybe do some meet and greets with teammates, and hopefully have time to check out some real estate options. 

 

When researching places to live, it could be a good idea to add soon-to-be teammates on LinkedIn to ask them about the office building, parking, and commutes from certain areas. As far as housing options go, it would be worth asking the RMC if corporate housing can be utilized. 

 

Corporate housing options are places where relocating employees can stay anywhere for 30-90 days while they look for their new home. Companies tend to provide corporate housing so that employees are not forced to make real estate decisions on the spot within the four weeks they typically give for their start date. 

 

This gives you more time to look for a home in which your family will be happy and comfortable. Short-term housing options also allow you to go ahead while kids finish school or your partner finishes their notice at their current job. 

 

It should also be noted that prepping for household goods to be moved should start almost as soon as the offer letter is signed for your new position. Anything that can be wrapped, boxed, or packed now helps save time before the moving rush hits. 

3 Weeks Out

Once all the major pieces like home buying and selling and packing have been set in motion, it is a good idea to review the budget for the actual move. The relocation timeline moves quickly, you want to make sure you know everything your talent mobility benefits cover so that you do not go over budget. 

 

A reliable RMC will provide transferees with cloud-based technology so that they can track their move with expenses and receipts in order to stay within budget. Having a platform to track the move also helps the RMC, company, and employees know exactly where they are at in the process. 

The three-week mark is always a good time to plan with the movers. Assure they will be able to come to get your household goods, leaving enough days for them to travel to the new destination and unload. Depending upon your corporate relocation package, there can be different ways to go about paying for movers. Some packages will be through employee reimbursement, other packages will be worked out by the company to have already moving vendors paid for. 

GMS Is a Top RMC Who Is Here to Help

Global Mobility Solutions (GMS) is the industry leader when it comes to providing corporate relocation programs. We help companies build, or update, talent mobility packages that are sure to attract the top talent for any job. 

 

We provide each of our transferees a relocation coach. This coach is a relocation expert who will guide the moving employee every step of the way. On top of personal coaches, we also set every transferee up with a Relocation login. This is a cloud-based platform that assists moving employees track their relocation timeline from start to finish. 

 

For over 30 years, GMS has assisted companies with their employee relocation needs. If you have any questions, please set up a free online consultation. We will listen to your needs and help you take the best course of action, getting your employees from point A to point B while staying within your budget. 

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Everything You Need to Know about Pet Relocation Services

Pets are more than just animals, they should be comfortable during the move too

There’s no doubt that moving to a new state, or even a new country, can be a stressful process. Relocating for a job or for personal reasons can also bring a fresh start. Often, when someone moves for a job promotion or career change, they bring their entire family. Candidates who accept a relocation position should take advantage of every talent mobility perk offered. 

Talent mobility refers to the relocation package offered by a company to a new or promoted employee. In simpler terms, a relocation package will let the new employee know what moving costs and services are covered, in part or full, by their new employer. While every company will have different talent mobility options, one crucial factor that employees should ask for is pet relocation services. 

Pets are not just animals, they’re members of the family. And in turn, anyone who is going through the relocation process should insist that pet relocation services are provided in their relocation package.

What is Included in Pet Relocation Services?

Each relocation services provider will offer different services for moving pets from point A to point B. The basics that should be covered include safe animal transportation. No one wants their furry friend to get too hot or too cold while traveling by automobile or plane. Making sure that the correct size kennel is provided should be another key point to bring up. And of course, it should go without saying that pets should be provided with food and clean drinking water during the trip. 

The most common reasons for using a pet relocation service are when someone is relocating with a long drive or has to go by plane for international relocation. All these can make it challenging to travel with a pet, which is why a pet relocation service can help assure that the four-legged family member is comfortable during the trip.

What to Look for in Pet Relocation Providers

The first point to ask about is the company’s certifications. Any reliable pet moving experts should be USDA certified. On top of vet-like certifications, any pet owner wants their pet to be safe while traveling. So, working with pet transporters who are strict when hiring drivers is a must. The company of choice should have their drivers certified in operating the car, truck, or plane they are operating. And drivers should undergo thorough background checks and be able to pass a drug test. 

Communication is another key when selecting which company is lucky enough to transport your pet. Owners will want to know where their pet is at every step of the way on their journey to their new home. Ask the company what they do to not only track pets but how they relay that info to the owner on either an hourly or daily basis.

GMS Is Here for You and Your Pets

Global Mobility Solutions (GMS) is the industry leader in employee relocation. We take pride in making a seamless process for transferees and their family members. And when we say family members, we know that includes pets. Our team only works with the best pet relocation service providers. Each of our providers goes through a thorough vetting process to ensure we’re providing the best relocation programs possible. 

To get more information about the relocation process for humans and pets alike, check out our blog in our Knowledge Base. And if you have any questions about the relocation process, then reach out to schedule a free consultation. GMS is always happy to answer any questions.

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3 Tips to Use When Prepping Your 2023 Relocation Budget

Use these tips to keep relocation costs manageable moving into 2023

We may be working through Q3 of 2022, but it’s never too early to start budgeting for the new year. During the year’s second half, companies begin to evaluate their costs in all areas. Any reliable relocation management company (RMC) would recommend that companies take a look at their relocation packages on an annual basis. This assures talent mobility benefits offered to new employees are competitive. 

These tips provided on the business relocation budget focus on research, cost competitiveness, and professional expertise. Focusing on these tips will also help guide the employee’s moving process in a positive direction. Identifying the full scope of what the company covers regarding moving expenses are critically important to developing a useful talent mobility program.

1) Work with a Relocation Management Company

Working with a qualified RMC will help your company achieve success. RMCs have valuable knowledge and experience to determine how to proceed with the company’s relocation services. Having experience helping companies move employees lets RMCs bring essential points to the forefront. As a result, the company’s budget will have a higher degree of accuracy. Also, the process will ensure a smoother and more successful employee relocation.

When choosing the RMC, look for one that offers ongoing employee support services, relocation benefits, superior technology, comprehensive supplier management, and an industry-leading expense management program. In addition, employers should provide resources for employees and their families during the relocation process. This will help them gain confidence in accepting their new assignments.

2) Get Estimates from Multiple Providers

Employee relocation is a significant undertaking. Companies must be sure to obtain the most substantial value from the business relocation. Therefore, companies should ensure that the RMC of their choice can get their relocation programs in the most cost-efficient way.

Obtaining multiple estimates from reputable suppliers helps companies identify cost-effective solutions that meet the business relocation budget requirements. It is important to note that rates can often be negotiable. RMCs that have experts in group move coordination can easily leverage volume to obtain the best rates from van lines for business relocation and for employees’ household goods moves.

3) Research and Understand Your Rights

The Federal Motor Carrier Safety Administration outlines many rights and responsibilities that businesses are entitled to before, during, and after relocation. These rights are noted in Electronic Code of Federal Regulations, Subpart F—Transportation of Shipments §375.601, §375.603, §375.605, §375.607, §375.609. They include:

  • A van line must move a client’s belongings in a timely manner
  • The moving company must provide a written record called a reasonable dispatch service
  • If there is a delay, the company must then prepare a written record of its amended date for delivery

GMS Can Help Keep You Under Budget

Your company’s 2023 business relocation budget will require adherence to cost guidelines. Therefore, ensuring the entire logistical process runs smoothly and efficiently is essential. Global Mobility Solutions (GMS) team of corporate relocation experts has helped thousands of our clients develop their relocation program budgets. In addition, our team has also helped hundreds of clients create and administer their business relocation budgets for individual and group moves. As a result, we can help your company develop a thorough and cost-effective relocation budget to ensure an entirely successful corporate relocation process.

If you are ready to discuss ways your company can save on talent mobility programs, reach out to us today. We will start with a free consultation with you to go over all your needs when it comes to moving employees. From there, our team will work on a relocation budget that can help your company and employees thrive.

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What Should be Included in New-Hire Relocation Packages?

What does an employee relocation package typically include?

There are numerous approaches to take when putting together employee relocation packages, but in the end, every company is trying to do the same thing; that is, to find the perfect middle ground on relocation benefits that don’t blow the company’s budget while also being lucrative enough to attract the right candidate for the open position. 

It’s not uncommon for a company to try to construct relocation policies on their own before realizing they are in over their head and need the assistance of a relocation management company (RMC). RMCs give insight and can provide statistics and studies that help companies form relocation packages that land in that happy middle ground mentioned before. 

But even working with an RMC, it can be hard to know what should be included in talent mobility options offered to newly hired employees. So here’s a look at some of the common aspects that should be covered in relocation packages:

House-Hunting Trips

That’s why it is recommended that companies cover at least one or two house-hunting trips. These trips allow employees to scoop out their new destination and view some homes with a specialized relocation agent. Employees can also check out some schools for their kids.

Temporary Housing

Temporary housing, also known as corporate housing, is usually given from 14 to 90 days. This can help the employee transition to the moving process. There are a few different factors that require a new-hired employee to need corporate housing. The most common is if the relocating employee’s new home isn’t ready. Another common is if the employee could not purchase a place to live within the timeframe given. 

RMCs can help companies set up corporate housing leases with apartment complexes or townhome owners so that it is affordable for the company and extremely helpful for the transferee.

Family and Spousal Support

It’s not always just the employee moving, and it can be their whole family. Language and spousal career support add some family assistance benefits to relocation packages. Language training is an obvious one for those who are relocating internationally with kids. Giving them the resources to learn a new language can help them in school. 

And the transferee’s spouse may have to leave their job when the relocation occurs. This is why it can be beneficial for the family if the relocation policies include career services such as help with the job hunt and resume review assistance.

Real Estate Assistance

Employees’ main stress points about relocating are selling and buying a home. Real estate transactions can take weeks or months, making it a scary process when the move takes place in a short period. Any reputable RMC would recommend relocating employees with some home buying and selling programs. 

Three of the most used real estate assistance programs RMCs refer to are Direct Reimbursement, Buyer Value Option (BVO), and Guaranteed Purchase Offer (GPO). Of course, each will have different advantages depending on the transferee’s needs. But giving the new-hired employee some help in either buying or selling their home can help assure they can get to their new destination promptly.

Shipping of Household Goods

When people think about the relocation process, it is the only part that comes to mind but moving a transferee’s household goods is a crucial stage so it should not be overlooked. Packing, moving, and storing the employee’s furniture and belongings should be done by a reliable moving professional who can provide a great price. Every transferee’s nightmare is that the movers will not show up on the right day or their stuff will get broken. 

Any knowledgeable RMC will get multiple quotes from moving companies for the transferee. This way there are options to assure both the company and the employee are being taken care of for costs and customer service.

How Much Should Companies Spend on Relocation Packages?

That is the age-old question that is hard to answer. Too many variables must be reviewed before a realistic quote can be given on how relocation costs should be allocated. Some variables on this include number of relocations per year, distance on the moves, what relocation services the company is willing to cover, and visa and immigration services needed? 

One of the best ways to keep relocation costs under control is to update relocation policies every 12 to 16 months at a minimum. Service prices change so much that if companies are not updating their relocation packages, they could be spending unnecessary money or in some cases, they might not be spending enough money, forcing qualified candidates to walk away from the job.

GMS Will Help Put Together the Best Relocation Package

Global Mobility Solutions (GMS) is the industry leader in employee relocation. Our expert team has been assisting companies put together comprehensive and competitive relocation packages for 30-plus years. We listen to your needs and then tailor relocation policies that best suit those needs at a cost-efficient price so that you can get your employees from point A to point B in a seamless transition. In addition, we will make sure that all the relocation services you need are included in all new hire’s offer letters.

GMS strives to be the best in customer service, so we will assign a relocation coach to each of your employees to help in the relocation process every step. If you’re ready to hear more about how GMS can help, contact us today to schedule a free consultation. And to get other questions you may have about talent mobility answered, check out our Knowledge Base.

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Rising Interest Rates Impact Job Relocation Transferees

Some options to include in relocation packages to help offset high-interest rates costs

As we enter peak move season, many are taking notice of the rising interest rates on mortgages. There is no doubt that this affects anyone who is relocating for a new position. In addition, interest rates have a significant say in the bottom line of monthly mortgage costs, which could sway a transferee’s decision on a home purchase. 

Add rising interest rates to the significant increase in average home prices, and the impact on purchase power shifts for many who are relocating to a new state. But why is this happening? And what can companies do about it to help employees in their relocation process

While there’s no magic relocation package that can include a lower interest rate or first dibs at bidding on a home, there are a few workarounds that might be able to ease the process for the transferee.

Will Interest Rates Continue to Rise?

Many real estate experts would predict that interest rates will continue to rise in the immediate future. With rates going up, the Federal Reserve has begun to pull back on the purchase of mortgage-backed securities (MBS). This will likely hike up interest rates because the return rate on mortgage bonds has to be higher to bring in investors. 

The Federal Reserve controls the percentage of the Fed funds rate. But that does not mean there is a direct correlation between short-term interest rates on funds from banks and consumer interest rates. If it becomes more expensive for banks to borrow, they are more likely to pass that cost on to consumers through higher interest rates. This is the main reason for those predicting interest rates to rise in the coming month.

It’s worth mentioning that interest rates were low for so long to boost the economy while the world dealt with the COVID-19 pandemic. This favored higher home prices because lower interest rates meant that buyers’ budgets could be stretched further.

Updating Relocation Policies Can Help Offset Higher Interest Rates Costs

Hiring and maintaining top-level employees can be challenging. To get the right person in the right seat, companies should look into offering relocation packages to ensure they have the best chance of landing top talent. But what should be included in a talent mobility package to help offset these higher interest rates? 


Here is a breakdown of some different relocation policies that can help transferees on the real estate front.

Please note that all numbers and figures used are for example purposes only and not to be used as quotes for the home buying process.

Offer to Pay for Points

It is common for companies to include prepaid interest assistance in their relocation benefits. Buying points is a way of lowering the interest rate on a loan by putting money down upfront. If companies can include this option in their relocation packages, it could save thousands of dollars over the course of the loan. 

For example, let’s say the home the moving employee is looking at is $300,000. To keep the example easy we’ll just say the loan rate is 4%. If the company is willing to add prepaid interest assistance in their benefits, the company could pay $6,000 upfront to buy two points, which gets the interest rate down to 3.5%. While this doesn’t sound like such a difference-maker, it could save the home buyer just over $30,000 on a 30-year loan. 

Add a MIDA to the Relocation Package

Another great option to help transferees deal with high interest rates is to have a Mortgage Interest Deferral Assistance (MIDA) program included in the relocation benefits. This is another form of buying points down, but instead of paying for the decreased points upfront, the company would offer to pay the difference in interest between the former mortgage and the new mortgage. 

How this works is let’s say the moving employee has a current interest rate of 5%, but due to the market conditions when they move for the job, the interest rate they get locked into is 6.5%. The business could pay the employee the price difference on the monthly payment. This can help the employee stay afloat financially and still have some wiggle room when searching for a home in their new destination. Typically MIDA has a cutoff of about 1-3 years once the transferee’s relocation process is complete.

Include a Dollar-Based Mortgage Subsidy

This option works best for companies who want or need to know how much they will spend on mortgage assistance for moving employees. A dollar-based mortgage subsidy works because the organization is willing to pay a total of $25,000 to help the transferee with mortgage and interest rates. Instead of giving all the money upfront, the company could provide the employee 40% in the first year, 30% in the second year, then 20% in the third year, and finally, give them the last 10% in the fourth year. 

This strategy is popular for relocation managers because it lowers the transferee’s monthly mortgage payment while the company knows precisely how much they are spending upfront for the four-year option.

Work with GMS for Relocation Needs

Global Mobility Solutions (GMS) has been the relocation industry leader since 1987. Our expert team of relocation specialists has helped countless transferring employees get from point A to point B. In addition, we take pride in offering companies a way to tie in real estate programs into their relocation policies that provide options to help with rising interest rates. 

Many pre-decision services can also help the moving employee gain some buying power for their new home. For example, when working with GMS, clients have access to the best relocation technology, such as our mortgage calculator

When working with GMS, companies and transferees are not tied down to work with one mortgage broker. Instead, we work with a long list of vetted and qualified lenders to ensure moving employees get the best rates. In most cases, transferees can get lower interest rates than if they shop independently. In addition, our extensive lender list gives transferees different home buying and selling options for relocation. 

GMS knows firsthand how hard it can be to hire and retain top talent, so we want to help create competitive relocation packages that make the talent mobility process seamless for employees. Reach out to us today to schedule a free consultation on how our team can help set up mobility programs.

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Why Relocation Services Should Include Spousal & Partner Support

The Importance of Providing Spouse & Family Support for a Successful Relocation Process

Relocating for a job can bring many new opportunities to one’s professional career. But moving to a new destination for a job can also mean uprooting a partner, or even an entire family. When a candidate accepts a new position and agrees to move for the job, many negotiate to get relocation costs covered by the new company. Companies that are regularly involved in the talent mobility process work with relocation management companies (RMC) to construct relocation packages that are enticing and helpful to employees. 

But do these relocation benefits ever include any support for the transferee’s spouse or family? Any modern RMC representative would highly recommend including partner/spousal support and family support offerings to recently hired employees. There are many reasons companies should be happy to help ease the transition for their new employees’ families. For example, if the employee knows their family will have an easier time moving, they are more likely to accept the position. Finding the right candidate quickly cuts down on the time of the job search. Also, knowing their family will be taken care of during the relocation process because of special relocation benefits, the employee can have their mind on their work. 

There is no one size fits all relocation package. Each talent mobility assignment is different and should be treated as so. With that being said, there are numerous relocation services that RMCs can provide to moving employees’ spouses and other family members. Let’s look at some of the more common programs worked into the relocation process.

Area Orientation Trips

Orientation trips are a relocation benefit that tends to get overlooked. Many RMCs would recommend that companies cover at least one or two (if not more) orientation trips for the employee and their partner/spouse. The main reason to add this into a relocation package for the employee to utilize it as a house-hunting trip. Including this service helps the employee and their family get somewhat familiar with the lay of the land for their new destination. These trips can also be used to check out different schools and activities for those relocating with children. Taking a tour of a local school might help the family decide which neighborhood they might want to settle in. If the transferee’s kids play sports or participate in other after-school activities, then take advantage of the trips to meet and greet with coaches and directors so that they are not starting from square one once arriving in the new city. Area orientation trips can give kids and spouses a new, exciting spin on the move if a dream house is discovered while house hunting.

Spousal Career Services

Another perk that should be included in relocation packages is career services for the moving employee’s spouse or partner. It’s not unusual for a domestic partnership to make up a dual-career household; this means if the family is moving for one person’s job, there is a chance the other will have to quit or alter their career. But there are ways that companies can work with RMCs to include spousal career services in their talent mobility benefits. These programs can offer comprehensive career assistance along the lines of: 

  • Quick Start Job Search Preparation (marketing tools, job search assistance manual)
  • Job Search Assistance (market information, access to searchable data)
  • Personal Branding (online profiles, personal website, blog, video)
  • Partnering Services (online courses for job search execution)
  • Resume Writing Services (resumes, cover letters, LinkedIn profile)

Spouses who are moving with their partner can use this time to their advantage. Some people hold off on a career change, but right after a relocation could be a perfect time. If the moving spouse has to resign from their current position anyway, then it could be a new beginning they need to switch industries or positions, maybe even start their own business. In very lucrative relocation offerings, there may even be grants and financial support benefits for the employee’s spouse to get special training for a new job. And sometimes, some RMCs might even work in entrepreneurial opportunities for relocating partners.

Language Training

For international relocation services, language training might be one of the most essential benefits needed. Those who relocate to a new country with a spouse and children will more than likely have to learn a new language. Learning a new language can be difficult if the family has not been preparing for it for a few years leading up to the move. Companies that plan to interview, and ultimately hire, global candidates should seriously consider covering or reimbursing for classes and tutoring for the employee and their family members to learn the language of their new home. Language training programs give the spouse and family a better chance of adjusting and liking their new surroundings making it more likely that the employee can succeed at their new job as well.

GMS Offers Relocation Services with Spousal Support

For international relocation services, language training might be one of the most essential benefits needed. Those who relocate to a new country with a spouse and children will more than likely have to learn a new language. Learning a new language can be difficult if the family has not been preparing for it for a few years leading up to the move. Companies that plan to interview, and ultimately hire, global candidates should seriously consider covering or reimbursing for classes and tutoring for the employee and their family members to learn the language of their new home. Language training programs give the spouse and family a better chance of adjusting and liking their new surroundings making it more likely that the employee can succeed at their new job as well.

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Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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How to Overcome Relocation Challenges

The most significant obstacles when relocating an employee

Relocating employees can be a trying process. There are lots of moving parts involved. From handling the company’s needs to the employees’ wants, along with the vendors’ schedules, there are various pieces to fit perfectly to make the relocation process as seamless as possible. Like with any other corporate process, some challenges may occur. Relocation challenges can affect both the company and the relocating employee in many ways. 

While each talent mobility assignment is different, companies can stay ahead of these obstacles by setting relocation policies. These policies are typically built in collaboration with and managed by a relocation management company (RMC), which provides the services through a vetted vendor network. Having relocation packages ready to go can help, but that does not mean that relocation challenges will not arise through the employee’s move. 

Global Mobility Solutions (GMS) has provided companies with comprehensive and award-winning relocation services for employees since 1987. With that said, we’ve overcome our fair share of challenges while assisting people through the relocation process. Our qualified team developed unique solutions to these challenges in each case, ensuring a stress-free move for our transferees and their families. These challenges listed below are not a definitive list for potential issues that may pop up, but are some of the more common relocation challenges:

Relocation Costs

Probably the most direct challenge to point out is providing new hires or promoted employees with relocation benefits will cost the company money. But, again, working with an RMC can help assure that the company offers the right amount of benefits while paying an affordable amount. You have to spend money to run a business. If you do not provide any financial backing to an employee for a move, you are only shrinking your talent pool because only local candidates will apply. This makes spending money to relocate employees worth it, knowing your company can get the right person in the right seat.

Buying and Selling Homes

A primary concern many employees have before moving is selling their current home and buying a new house. While the real estate market is up right now in most major cities around the US, there is still a chance that the employee may need time to prepare their home to be sold, or it could be on the market for a while. This may affect the employee’s available start date. Additionally, when relocating to a new state, it can be difficult for most people to buy a new house without freeing up the equity from their current home.

When putting together relocation packages for your relocating employees, including real estate sale programs such as a Direct Reimbursement or Buyer Value Option program is strongly recommended. These special home selling programs give employees more options during their move and are an excellent way to overcome this relocation challenge.

Job Start Date

Another tricky situation many run into when hiring out of state is knowing when to set the employee’s job start date. Because each relocating employee will have different needs, it can be hard to know precisely how long the process will take. Once the job offer letter is signed, employees typically put their two-week notice in with their current employer. Then the question becomes, what period of time is reasonable to expect the employee to be at their destination? Timeline differences may arise between a college graduate who is a renter and a VP homeowner with a large family. Consideration should be given to each employee and their situation.

A good workaround for employees moving with families is to offer corporate housing options. This allows the employee to get to their new destination to start work and have a reliable place to live for about 30-90 days while their family is given more time to finish the move at the origin location.

Household Goods Shipping

When an employee has to move, they’ll need their household goods to get from point A to point B. This step of the relocation process can be a headache if not handled correctly. The last thing the employee wants or needs is to have their belongings show up late due to a kink in the system. If working with an RMC, it is worth asking how they vet their moving companies and what they look for when assigning movers to employees. Significant cost savings can be realized through a competitive bidding process where the RMC gathers multiple quotes from moving companies for company approval.

GMS Can Help Overcome Relocation Challenges

While all of these relocation challenges widely vary, the best way to cover all of them is to work with a qualified RMC such as GMS to help write and manage your relocation policies. Our team’s goal is to help make your employees’ relocation process as stress-free as possible. We have team members who specialize in both domestic and international relocation

Feel free to reach out to us today to get started on a courtesy consultation with our industry experts, where we can review and provide feedback on your current relocation programming. If your company does not currently offer talent mobility benefits, we can also help you in your efforts to create a competitive relocation benefits program. Don’t let relocation challenges keep you from hiring and obtaining the top talent in your industry.

We're Here to Help! Request a Courtesy Consultation

Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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The Most Googled Questions About Relocation Services

Answering common questions about relocation packages and the global mobility process

Companies that are just starting to research information about relocation services may need to get some of their basic questions answered. Global Mobility Solutions (GMS) has been a leading relocation company for over 34 years. Our team members are all highly qualified for their positions and are experts in their specialty regarding relocation services. As there are a lot of moving parts when it comes to relocating employees, our team put this guide together in hopes of providing some answers to the most Googled questions. Most of these questions are commonly asked when companies with in-house programs (or no program) are considering outsourcing their mobility programs to an experienced relocation management company.

Here are those Q & A’s:

What Are Relocation Services?

Also known as talent mobility or global mobility, corporate relocation services are benefits provided by an employer or agency to an employee who has to move for a new position or promotion. In simple terms, relocation services are “moving perks.” When the employee accepts the position, they are provided with some different options to help them get to their destination smoothly in time for their start date. Depending on what type of benefits are offered, relocation services usually can be applied to individuals and families alike. International relocation and domestic relocation services are slightly different, but the idea remains the same. 

In most instances, the hiring company will have already signed on with a relocation management company (RMC) to construct and deliver comprehensive relocation packages in order to ensure their talent acquisition program is as competitive as possible.

What’s Included with Relocation Services?

Relocation packages offered to employees should be tailored to fit the company’s objectives, along with employees’ wants and needs. Relocation services can vary in what is offered to, and utilized by, the employee. Common benefits range from assistance in selling a home to temporary housing assistance, school/area tours, and more.

Often, the most common theme among talent mobility perks is financial help with moving costs and shipping of household goods. Sometimes, the company will even offer to cover the cost of hiring moving services completely. Other companies may offer reimbursement options for relocation costs, meaning the employee foots the bills upfront to get to their new destination and the company repays them usually via check or EFT payment. 

Side note: GMS recommends that companies offer employees relocation packages instead of reimbursement options. At GMS, we assign each moving employee a dedicated single point of coordination (a U.S. Domestic Relocation Coach or a Global Assignment Manager). This certified GMS team member is highly experienced in their field and will provide guidance to your employee every step of the way during the relocation process.

How Much Can You Expect to Spend on Relocation Services?

That’s an excellent question. From the hiring company’s standpoint, paying to provide relocation services will depend on a number of variables. How many employees need to be relocated? Are these employees individuals or moving a family with them? Is the company willing to cover the costs of the entire move or just partial support? Are real estate perks offered in the package? 

Going back to the idea that relocation benefits should be tailored to fit the company’s objectives and employees’ needs, it’s hard to put a price range on just how much relocation services cost. Relocation costs are typically worth it in the long run because it increases the chances of getting the right candidate in the right seat for the vacant position. These employees arrive stress-free and ready to work, and are shown to stick around longer. Without global mobility benefits, your company runs the risk of having to hire and train multiple people over because only local talent is applying for the job.

What’s the Average Timeline for Relocating?

When helping companies create their relocation benefits, GMS usually recommends that there be a designated timeframe in which the policies can be utilized. This timeline will vary from company to company, or position to position. In many cases, a 90-day window for employees to start their relocation process does the trick. Employers need to keep in mind that these new-hire employees may have families, and trying to move a family with children is something that cannot always be done within a few weeks. Additional factors should be taken into account as well, such as the time it takes to sell the employees home, or the availability of transportation services for their household goods.

In extreme cases, the company might give the employee a start date within a month of the offer. But the downfall with this approach might be the employee may decline the offer, or the company’s relocation costs will increase if services are needed ASAP and not planned out.

What if an Employee Doesn’t Use/Need Every Relocation Benefit Offered?

GMS prides itself in our proactive relocation coaching. By having a Relocation Coach or Global Assignment Manager assigned to each employee, GMS helps to ensure the relocator is using the right mix of benefits for their unique situations. This can help them to get the most out of their available and applicable benefits, whether it be helping with moving costs, spousal support, or language training. GMS’ relocation experts help to pinpoint why employees may or may not utilize certain benefits to make sure the employee is getting the support they need without contributing to inflated mobility program costs due to the use of unnecessary services.

What Is Corporate Housing?

When thinking about accepting a job out of state, one of the most sought-after relocation benefits is corporate housing. Also known as short-term housing, this benefit is recommended for employers to provide as it might seal the deal for the new hire to sign on.

Corporate housing is usually a 30, 60, or 90-day stay in a furnished apartment or townhome that is covered by the employer. The reason this is such a draw for relocating employees is because it gives the employee and their family a transitional period to get their feet wet and learn a little bit about the lifestyle of their new destination. This period of time is also valuable as it provides the employee a place to live during the period of time it takes for them to secure a new place to live and await the delivery of their household goods. It also can be used for a situation where the employee has to go ahead of their family for the job, while their family finishes up any loose ends before the relocation completely takes place such as kids finishing the school semester.

How Often Should We Review Relocation Benefits?

GMS urges companies who are offering relocation packages to look into reviewing or updating those benefits every 12 to 18 months. The reason being, industries become more competitive and employee needs can evolve. If a competing company in your industry is offering more money or benefits to new hires, it could make it harder for your company to attract the top talent you need.

GMS Is Here to Answer All of Your Relocation Questions

When it comes to your talent mobility strategy, there are thousands of questions about where to begin or how to improve. The relocation experts at GMS have been helping companies move their employees for over three decades. If you have any questions about creating, reviewing, or improving your mobility program or relocation services, please reach out today. Our team can answer any questions you may have while offering insight into alternatives and enhancements to already existing relocation packages.

We're Here to Help! Request a Courtesy Consultation

Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.