Portrait of cheerful young manager handshake with new employee.
Many companies can benefit by adding affinity programs to their relocation policy. Relocation offers ample opportunities for transferees and new hires to use services. As a result, a robust relocation policy with well-structured affinity programs may provide a revenue stream to help offset administrative costs. Also transferees and new hires may benefit from special programs and discounts offered through these programs.
A typical affinity program may follow the following steps:
Employer enters into an agreement with a business partner
Employer then offers the services to their employees
Employees gain a benefit from using the services (such as discounts on products and services)
Profits attributed to the employee’s use of the service are shared between the employer and the business partner
Employees gain value when they receive exclusive discounts and services in return for their participation. They also gain expert, hands-on guidance of experienced support staff from the business partner. Staff members are ready to help guide affinity program recipients through the process of selecting, ordering, and tracking the various services they desire.
Employers gain from affinity programs in several areas:
Revenue stream from profit share
Increased employee satisfaction
Enhanced goodwill through offering valued services
Association with a trusted business partner
Seen as an employer of choice among job seekers
What are Typical Affinity Programs in Relocation?
Typical affinity programs in relocation might include profit sharing based on transferee and new hire use of services offered by a Relocation Management Company (RMC). Services that may be eligible might include household goods moves, home selling/buying, mortgages, housing, or travel. These programs can be structured in many ways to meet employer’s needs as well as provide clear and defined value for employees.
Example: Traditional Temporary Housing
For example, transferees may be offered the option of using traditional temporary housing while they search for a home in their new location. If the transferee chooses to use this option, the employer will gain in the form of a profit share.
Importantly, the employer will also gain from having the transferee use housing that meets specific requirements for maintenance, cleanliness, amenities, and security. Transferees are more likely to have a positive experience when they use traditional temporary housing, as opposed to other housing options. This in turn will increase employee satisfaction with their relocation experience.
Many other housing options might initially seem attractive and offer a lower cost, but they may not meet cleanliness standards, and may carry hidden costs and unexpected issues for the transferee.
What Should Employers do About Affinity Programs?
Employers interested in learning more about affinity programs in relocation should work with a Relocation Management Company that has knowledge and expertise with these programs. An experienced RMC can help employers design their relocation policy to provide value for employees while returning many benefits to employers.
GMS offers clients its exclusive MyRelocation® Affinity Program. Through this program, eligible clients are able to gain many valuable benefits for their companies and their employees, where available.
Conclusion
GMS’ team of domestic relocation experts has helped thousands of our clients develop value-added benefits as part of their relocation policies. Our team can help your company determine how to define affinity programs that provide positive returns and valuable benefits for employees.
GMS was the first relocation company to register as a .com. The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.
Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.
Contact our experts online to learn more about how to define affinity programs in your company’s relocation policy, or give us a call at 800.617.1904 or 480.922.0700 today.
The tri-state regional economy encompassing New York, Connecticut, and New Jersey may encourage future relocation opportunities. This area includes large swaths of southeastern New York, as well as parts of the Hudson River Valley. It also includes the western end of Long Island, northern New Jersey, and southwestern Connecticut.
This large and dynamic metropolitan area accounts for nearly 10% of the United States entire Gross Domestic Product (GDP). Within the state of New York, the city of New York serves as the center of activity. As a result, commuting patterns across the area reflect the draw of New York City as an engine of job growth.
Tri-State Regional Economy: Industries
Several industries maintain a major global presence in New York City and throughout the metropolitan region, including:
The cost of living in New York City is 148% of the US average, making it the most expensive. The largest component of this cost of living is the cost of housing. Demand for housing near employment centers tends to drive up its cost. The tri-state regional economy reflects significant differences in housing costs. These costs often vary widely based on several factors including proximity to New York City, access to transportation networks, variety and availability of the local housing stock,amount of household goods to move, local neighborhood amenities, and overall desirability of the location.
Median Home Values (reported by Zillow/October 2019)
New York City/Manhattan: $1,190,800
Hudson River Valley/Sleepy Hollow: $730,800
Western Long Island/Hempstead: $375,300
Northern New Jersey/Englewood: $381,200
Southwestern Connecticut/Stamford: $284,800
Apartment Rents (reported by RentCafe/October 2019)
New York City/Manhattan: $4,336
Hudson River Valley/Sleepy Hollow: $2,046
Western Long Island/ Hempstead: $1,877
Northern New Jersey/Englewood: $2,322
Southwestern Connecticut/Stamford: $2,459
Industry Growth Leads to Outsize Commuting Patterns
The tri-state regional economy is highly diverse. This diversity benefits the area’s overall growth, as job seekers can easily find opportunities. Commuting patterns reflect the status of New York City as the region’s engine for jobs. The state of New York taxes income that commuters from New Jersey and Connecticut make from jobs they hold in New York. As a result, the New York state government gains significantly more tax revenue.
Nonresidents account for approximately 15% of total income taxes owed to New York, in the amount of $6.2 billion. Of this $6.2 Billion:
New Jersey residents account for $3.1 Billion, 50% of the total
Connecticut residents account for $1.2 Billion, nearly 20% of the total
Financial Impact on Commuters in the Tri-State Regional Economy
Due to differences in tax rates and other factors, the financial impact on commuters into New York may be difficult to discern. Some states give credit for taxes paid to other jurisdictions. However, the state of New York does not offer any credit for commuters.
New York City generates a large number of high-paying jobs, and wages for many occupations are higher in the city than elsewhere around the tri-state regional economy. Residents in New Jersey and Connecticut who obtain jobs in New York City may initially look at the cost of a train ticket or a few added toll costs as their only additional expense. However, the true costs may include:
Direct Costs
Parking costs at transportation system lots
Train, subway, or bus ticket costs
Car maintenance costs for driving to lots or into the city
Toll costs
Automobile insurance costs
Extra tax liability to New York State government
Extra tax liability to New York City government
Higher costs for food and drinks purchased in New York City
Increased taxes on goods purchased in New York City
Higher costs for employee’s share of employer-provided benefits
Indirect Costs
Loss of time for family and social obligations due to increased length of commute
Increased exposure to occupational stress factors such as crowds and noise
Higher tendency to develop stress-related illness
Some estimates of the true costs of commuting indicate a cost of $795 or more for each mile someone lives from their job. Assuming someone’s job is at 14 Penn Plaza, 225 West 24th Street, in New York City, estimates from these locations following the fastest route using Google maps might indicate the following:
New York City/Manhattan: 2.9 miles, $2,305.50
Hudson River Valley/Sleepy Hollow: 28.8 miles, $22,896.00
Western Long Island/Hempstead: 27.3 miles, $21,703.50
Northern New Jersey/Englewood: 14.7 miles, $11,686.50
Relocation Opportunities in the Tri-State Regional Economy
Relocation Outside the Region
Employers that have large numbers of workers who commute into New York City should determine if the company can benefit from relocation. Advances in technology permit many functions to be easily and seamlessly performed regardless of location. Many firms based in New York City or that have significant operations there have embarked on similar initiatives, hoping to leverage technology while reducing costs. Relocation may include global destinations such as the country of Poland or domestic destinations such as Salt Lake City, Utah.
What Should Employers do About the Tri-State Regional Economy?
Companies in the tri-state regional economy should examine their need to maintain operations in a specific location. For example, some companies have operations that function in a distinct location such as the New York Stock Exchange. There may be opportunities to utilize relocation for operations that support the positions that remain tied to this location. As a result, both the organization and many employees may benefit from reduced direct and indirect costs related to commuting patterns
Industry Benchmarking Studies Help Employers Compare Their Relocation Program
GMS has recently published several Industry Benchmarking Studies to help employers learn whether their company’s relocation program is designed following industry-specific best practices. There are many benefits to a corporate relocation policy benchmarking. For example, employers can learn how their relocation program compares to those offered by competitors in their specific industry.
Companies that relocate to gain access to a base of talent with knowledge and skills should review their relocation program to ensure that at a minimum it matches what competitors provide. RMCs may provide specific recommendations to help the company’s relocation program excel in talent acquisition based on specific industry practices.
Industry best practice is to schedule a relocation program and policy review every 12 to 18 months to ensure your company maintains its competitive position. This review will also help your company learn about how the relocation industry is evolving to meet increased employee demands. Importantly, it will also include a review of commuting costs and patterns in the tri-state regional economy.
Conclusion
GMS’ team of corporate relocation experts has helped thousands of our clients understand how to leverage relocation in the tri-state regional economy to gain benefits, reduce costs, and attract and retain talent. Our team can help your company by using industry best practices to design your relocation program. This will increase your company’s ability to attract and retain new employees.
GMS was the first relocation company to register as a “.com.” The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.
Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.
Contact our experts online to discuss your company’s interest in learning more about relocation opportunities in the tri-state regional economy, or give us a call at 800.617.1904 or 480.922.0700 today.
Calm healthy businessman meditate at work desk feeling zen no stress free relief, mindful young man taking break doing yoga exercise relax breath fresh air for peace of mind sit in office cafe
Global Mobility Solutions recently surveyed its clients to determine the impact of lump sum relocation packages on their organizations. Industry trends arising this year are having a direct impact on transferees. Often these trends become visible through the use of business intelligence and data analytics.
What are Lump Sum Relocation Packages?
Lump sum relocation packages are a specific amount of money that employers offer to transferees or new hires. This money replaces a number of relocation benefits such as household goods moves, culture and language training, or home-finding assistance. Essentially, employers expect employees receiving a lump sum payment to manage their own relocation process.
Advantages of Lump Sum Relocation Packages
Simplification
The advantages of lump sum relocation packages are related to helping employers simplify the process. The main advantage is that employers and their mobility managers have less complications around relocation support. Providing support during an employee’s relocation is reduced to answering questions about when the lump sum funds will be available.
Budgeting and Forecasting
Another simplification for employers revolves around budgeting and forecasting. Instead of working to understand the true costs of hiring new employees or transferring employees from one location to another, the budget process is tied to a number that is applied across the board based on tiers in the relocation program. An executive homeowner with a family relocating from Duluth, MN, to New York, NY is given the same lump sum payment as another single executive renter who is relocating from Las Vegas, NV, to Fort Wayne, IN. The renter will pocket a significant amount of money. However, the homeowner will not have enough funds to cover the costs of moving their family.
Disadvantages of Lump Sum Relocation Packages
Inadequate Coverage
Lump sum relocation packages make things easier for employers when it comes to administration and budgeting. However, there are several disadvantages employers are beginning to see in their organizations. First among these disadvantages are that many lump sum payments do not adequately cover all of an employee’s relocation costs. GMS’ 2019 Lump Sum Survey shows that employees are spending more, and sometimes significantly more, on their relocation than their lump sum payment. This includes:
61 % of homeowners reporting spending more
50% of renters reporting spending more
Employee Dissatisfaction
Ultimately, more than half of relocating employees do not receive enough lump sum cash to cover their expenses. Naturally, this results in a higher level of dissatisfaction with the organization’s lump sum relocation packages. Overall, dissatisfaction with lump sum payments follows these patterns:
58% of homeowners reporting dissatisfaction
53% of renters reporting dissatisfaction
Loss of Control
A significant disadvantage is the employer’s loss of control over how budget dollars are spent. Lump sum relocation packages disbursed directly to employees may result in company funds being spent on non-relocation expenses including cars, televisions, vacations, or any number of items. Funds spent on non-relocation expenses do not support the successful relocation of the employee. As a result, the relocation may be at higher risk of failure.
Inefficiencies
Many GMS clients achieve significant spending reductions with relocation programs that follow industry best practices. A major GMS client recently conducted an in-depth study of their relocation program expenses. This client learned that if their organization moved to a lump sum program, they might increase their relocation program expenses by 40%. In other words, by following industry best practices, this client keeps relocation budget dollars that otherwise would have been spent on inefficient lump sum relocation packages. Any GMS client can achieve the same reduction in relocation costs through:
Providing support to transferees that they actually need
Using business intelligence and data analytics to understand the true costs of their relocation program
Utilizing a competitive vendor network of relocation service providers
What Does This Mean?
Companies that offer lump sum relocation packages could potentially save a significant amount of budget dollars by following industry best practices. Lump sum payments let employers simplify their internal processes related to support, budgeting, and forecasting. However, this simplification may be costing employers up to 40% or more of their relocation budget dollars. It also results in over half of transferees reporting dissatisfaction with their relocation packages.
What Should Employers do About Lump Sum Relocation Packages?
Employers with transferees or new hires that are recent college graduates, individual contributors, or new to their professional career may be the best candidates for lump sum relocation packages. These employees are often renters and may not have a significant amount of household goods to move to a new location. Also, they tend to not require a significant investment in talent acquisition, as they compete for lower tier positions.
For employers who have new hires and transferees at higher tiers, industry best practice is to provide a range of benefits. Employees at higher tiers often require a significant investment in talent acquisition. Benefits that help ensure successful relocations also result in higher employee satisfaction.
Industry Benchmarking Studies Help Employers Compare Their Relocation Program
GMS has recently published several Industry Benchmarking Studies to help employers learn whether their company’s relocation program is designed following industry-specific best practices. There are many benefits to a corporate relocation policy benchmarking. For example, employers can learn how lump sum relocation packages in their relocation program compare to those offered by competitors in their specific industry.
Industry best practice is to schedule a relocation program and policy review every 12 to 18 months to ensure your company maintains its competitive position. This review will also help your company learn about how the relocation industry is evolving to meet increased employee demands, including recently evolving trends for lump sum relocation packages.
Conclusion
GMS’ team of corporate relocation experts has helped thousands of our clients understand how to create relocation policies that attract and retain talent. Our team can help your company provide the best experience for transferees and new hires who have lump sum relocation packages.
GMS was the first relocation company to register as a .com. The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation™ technology platform.
Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.
Contact our experts online to discuss how your company can leverage lump sum relocation packages for new hires and transferees, or give us a call at 800.617.1904 or 480.922.0700 today.
We're Here to Help! Request a Courtesy Consultation
Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.
Shot of an adorable little boy helping his father pack on moving day
Transferees may have a need for small shipments as part of their relocation. These are household goods moves of items that may weigh approximately 2,000 pounds or less. Some household goods moving companies have specific definitions and special programs for these types of moves. For example, United Van Lines has SnapmovesSM, their small moves program. This program includes guaranteed moving dates, loading and unloading services, and à la carte service options such as packing and storage.
By working with a qualified and experienced Relocation Management Company (RMC), transferees will learn which small shipments program is the best one for their relocation requirements. Transferees can often save a significant amount of money on their relocation when they work with an RMC. For example, Global Mobility Solutions has several relationships with household goods moving companies and other moving service providers that provide for discounted costs to our clients.
Generally, the amount of household goods found in the average one-bedroom apartment would fall into the category of small shipments. Also, household goods moving companies may use different terms for these types of moves, including:
Small…
Load Moves
Loads Moving
Load Shipments
Load Shipping
Moves
Moving
Small Shipments: Benefits
There are several benefits for transferees who only need small shipments for their move. These moves may provide cost savings depending on levels of service chosen for the move. Transferees often have a greater amount of flexibility and choices for how they want to move. Also, moves of this size are often easy to manage with the use of portable moving containers.
Cost Reduction
Many household goods moving companies often charge for a minimum weight for each shipment. Choosing a provider that offers small shipments as an option helps the transferee avoid paying for weight they are not using. This in turn may reduce relocation costs for companies that provide moving expense reimbursement.
Flexibility with Small Shipments
Transferees with small shipments may have a variety of methods to arrange for the move. Some may choose to pack their own items and arrange for pickup. Alternatively, packing services might be the best option for those looking to move as soon as possible. Household goods can easily be delivered door to door. Alternatively, they can be delivered to another location such as a dock or warehouse for pickup at a later date.
Portable Moving Containers
Some companies specialize in providing containers for small shipments of household goods, such as U-Pack®, 1-800-PACK-RAT, PODS®, SMARTBOX®, and U-Box® by U-Haul. These containers may be delivered to a transferee’s current location. Transferees may be able to fill these containers over time, rather than try to meet a specific date. This also helps transferees to gain more space, since they do not have to fill up a small space with boxes and items ready for transport. Instead, as they work to complete packing their household goods, transferees can move boxes or other items directly to the container.
What Does This Mean?
Companies with transferees who need small shipments may be able to provide several options for household goods moves. Also, companies and transferees may be able to reduce moving costs and avoid paying for minimum weights and unneeded services.
What Should Employers do About Small Shipments?
Employers with transferees that have small shipments should work with a qualified and experienced Relocation Management Company (RMC). RMCs understand the household goods moving industry. As a result, they can provide guidance to help companies determine the options that might work best for their relocation program. Global Mobility Solutions works with several household goods moving companies and other moving service providers to provide discounted costs to our clients.
Industry Benchmarking Studies Help Employers Compare Their Relocation Program
GMS has recently published several Industry Benchmarking Studies to help employers learn whether their company’s relocation program is designed following industry-specific best practices. There are many benefits to a corporate relocation policy benchmarking. For example, employers can learn how small shipments managed in their relocation program compare to those offered by competitors in their specific industry.
Industry best practice is to schedule a relocation program and policy review every 12 to 18 months to ensure your company maintains its competitive position. This review will also help your company learn about how the relocation industry is evolving to meet increased employee demands, including recently evolving trends for household goods moves.
Conclusion
GMS’ team of corporate relocation experts has helped thousands of our clients understand how to provide transferees with a variety of solutions for small shipments. Our team can help your company provide the best experience for transferees and their household goods move.
GMS was the first relocation company to register as a “.com.” The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.
Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.
Contact our experts online to discuss your company’s interest in learning more about small shipments for household goods moves, or give us a call at 800.617.1904 or 480.922.0700 today.
50% consider a neighborhood’s distance to neighborhood schools
53% consider a neighborhoods’ school district quality
86% purchase their home with assistance from a real estate agent
Therefore, relocating employees moving with children are likely to have these same considerations. As a result, companies should provide Pre-Decision Services for transferees to help them learn about their new relocation assignment.
Pre-Decision Services for Relocating Employees Moving with Children
Candidate assessments and family pre-decision evaluations help companies determine the relocating employee’s expectations about their new role and their level of skills. These assessments also highlight the candidate’s personal qualities, their family situation, and their financial readiness for the relocation. Specific points that are important to all family members including children should be part of this pre-decision evaluation.
The types of information that companies can provide to transferees moving with children for their decision-making process include:
Community highlights and detailed information for the local area
Tours of communities to help employees and family members become familiar with the area
School information and reports on schooling options
Cost estimates to cover all aspects of the household goods moves.
Comparison of the cost of living in the new location
Home sale information including market analysis
By providing helpful information, the organization gains several benefits including:
Higher job acceptance rates, satisfaction, and engagement
Greater budget accuracy
A reduction in policy exceptions
Significant cost savings
Also, employees and their family members gain several benefits as well:
Dedicated consultant as their point of contact
Expert counsel and assistance for all of their relocation process
What are the Questions a Realtor® asks Relocating Employees?
As noted in the NAR report, relocating employees moving with children are likely to work with a real estate agent for their home buying process. Transferees who work with a Realtor® should be ready to answer questions that will help guide the search for their new home. Some of the top questions a Realtor® asks relocating employees moving with children focus on what is most important to their home decision. Knowing that children are part of the family helps the Realtor® understand important questions to ask. The answers will provide the Realtor® with valuable insight as to the buyer’s objectives, including those of their children.
Tips to Help Relocating Employees Moving with Children Prepare for the Move
Relocating employees moving with children should prepare them for the move. An important part of this preparation is communication. Engage children early, and share as much about the move and the new location with them as possible. This will help ease the children’s minds, and help them feel important to the process. Consider giving them things to do to help them participate in the move if they are able and willing. Activities such as helping unpack, choosing colors, and deciding where their things should go are important to them. As a result, this will give children a sense of ownership and belonging. Help children learn how to meet people in their new surroundings by practicing conversation. Also, teaching games that other children play in their new school will help them build skills and expand their social network.
What Should Employers do For Relocating Employees Moving with Children?
It is important for employers with relocating employees moving with children to be sure to include the entire family in the relocation process. Pre-Decision Services should have full family participation so every member can feel they are an important part of the process. Family support is critical to the success of relocations. In our Case Study on Educational Institution Relocation Programs, we describe how our client was losing new hires due to a lack of spouse and partner career support.
The rise in demand for spouse and partner assistance shows how important family concerns are to transferees. Relocating employees moving with children often will also be moving with pets. Companies that also show consideration for the needs of a family’s pets will demonstrate their commitment to the employee and their family’s welfare.
Conclusion
Global Mobility Solutions’ team of corporate relocation experts has helped thousands of our clients understand how best to help relocating employees moving with children. Our team can help your company understand how to use family pre-decision services to identify matters of importance to all family members. As a result this will help ensure a smooth and success relocation process for the transferee and their family members.
GMS was the first relocation company to register as a .com. The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation™ technology platform.
Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.
Learn best practices from Global Mobility Solutions, the relocation industry and technology experts who are dedicated to keeping you informed and connected. Contact our experts online to discuss how your company can enhance the relocation experience for employees moving with children, or give us a call at 800.617.1904 or 480.922.0700 today.
We're Here to Help! Request a Courtesy Consultation
Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.
Portrait of a young man carrying a box while moving house
Allied Van Lines conducts a regular “On the Move” survey of employees who move for work to determine the transferee moving challenges from their viewpoint. Survey responses from over 1,000 people provide helpful insight into the impact of workforce relocation. The findings reveal specific points that companies should address in their relocation programs.
The Top 3 transferee moving challenges identified in the survey show points companies should address to improve employee retention and satisfaction. Companies should choose to work with a qualified Relocation Management Company (RMC). RMCs have knowledge and experience to help clients design robust relocation programs that provide the best relocation experience for transferees.
What are the Top 3 Transferee Moving Challenges?
1. Short Timeframes for Moves
The majority of survey respondents were given 0 to 30 days for their move, and the next largest group were given 31 to 60 days. Increasing market competition and evolving dynamics require corporate speed and flexibility. Companies often must act quickly to hire qualified staff and move them to where they can be the most productive.
RMCs have resources and solutions to help companies maintain responsiveness while providing a positive relocation experience for employees. Transferee moving challenges related to short timeframes can be addressed with a robust relocation policy that is designed to provide solutions that benefit both clients and relocating employees.
2. Finding a New Home
One of the most difficult and time-consuming transferee moving challenges is finding a home in the new location. Choices can vary, and may include some of the following:
RMCs have a number of solutions for transferee moving challenges related to finding a new home. Many transferees are relocating to a new location they know very little about, and will then search for a new home to purchase. A Realtor® working with the RMC should ask a number of questions to help the transferee clarify and express their preferences and interests.
3. Making Friends in the New Location
Transferee moving challenges are often amplified by the effects of the move on spouses and family members. While the transferee may have a built-in network of work colleagues in the new location to help them with their transition at work, they and their family will need to settle into the new community and make new friends.
One of the first challenges a transferee faces is career support for their spouse. Successful relocations often hinge on the spouse or partner’s career needs also being addressed. Transferees expect career support for spouses and partners as part of their relocation experience. In our Case Study on Educational Institution Relocation Programs, GMS helped a client learn that their biggest challenge in retaining new hires was due to not having career support for spouses and partners moving to the new location.
Pre-Decision Services Help Transferees
Companies should provide Pre-Decision Services in their relocation policy for transferees to help them learn about their new location. Candidate assessments and family pre-decision evaluations help companies determine the employee’s expectations, skills, personal qualities, family situation, and their financial readiness for the relocation. Helpful information an RMC can provide to the employee and their family for their decision-making process includes:
Cost of living analysis for the new area
Market analysis for home sales
School reports and information about activities
Moving cost estimates
Community tours to help familiarize employees and their family members with the new location
Provide Support for Spouses, Partners, and Family Members
Ensuring health insurance coverage during the interim period
Identifying nearby medical resources and primary care physicians
What Should Employers do to Address Transferee Moving Challenges?
Transferee moving challenges should be addressed with robust solutions. Companies should work with a qualified and experienced RMC that can help them design a relocation policy that promotes successful relocations. The career needs of spouses and partners should be included in the transferee’s relocation experience. Family support is also critical to reduce any disruption from the move and provide peace of mind for the transferee, their spouse or partner, and their family members.
Conclusion
GMS’ team of corporate relocation experts has helped thousands of our clients develop relocation policies and programs that address transferee moving challenges. Our team can help your company determine how to design a robust relocation program that provides the best relocation experience for your company’s transferees and their family members.
GMS was the first relocation company to register as a .com. The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation™ technology platform.
Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.
Contact our experts online to discuss your company’s relocation program and the need to reduce transferee moving challenges, or give us a call at 800.617.1904 or 480.922.0700 today.
Pets are distinct from Service Animals. Service Animals, according to the Americans with Disabilities Act regulations as published by the Department of Justice, are defined as any dog that is trained to do work or perform tasks that benefit an individual who has a disability.
Emotional Support Animals
Pets are also distinct from Emotional Support Animals, Therapy Animals, or Comfort Animals. These types of animals may be used as part of a medical treatment plan to treat conditions such as depression, anxiety, and phobias.
Points to Consider on a Pet Move
There may be times when a relocating employee must arrange for a pet move. This can be due to timing issues related to work travel or other business needs. A number of solutions are available depending on what is required. However, it is important to investigate the options as soon as possible and understand everything that is required in order to arrange the transport. With enough notice, a range of solutions may be available that provide the best option for a pet’s care and well-being during a pet move. It may also help relocating employees to look into training for their pets that might be traveling with them.
Ground Transport Points to Consider on a Pet Move
Shared Ride or Private Transportation
Ground transport for a pet move usually includes pickup at origin and delivery to destination. Usually, animal transportation services require a minimum of 4-6 week notice. Also, ground transport may be in a share-ride format, where pets are in transport with other pets. Should an employee’s pet not interact well with other pets, this may cause stress for the animal. Costs may be higher for private transportation.
Health Certificates and Microchips
Most ground transport firms require some form of interstate health certificate, verification of appropriate vaccinations, and other documentation to ensure the animal is in good health. Veterinarians should microchip all animals for identification. Some ground transport firms will send a complimentary microchip to the relocating employee’s veterinarian to implant during the examination needed for the health certificate. The International Pet and Animal Transportation Association has a number of helpful resources to review for a pet move. Many pet owners also choose to invest in pet insurance to cover the rising costs of veterinary care.
Air Transport Points to Consider on a Pet Move
Temperature Issues
While air transport may be available, it may be highly dependent on temperatures. Some airlines do not have temperature-controlled vehicles to take pets to and from the cargo hold on the aircraft.
Restrictions on Cargo Transport
Also, each airline has its own restrictions on whether pets can be transported in cargo. Costs are variable, as are space and type of transport. Some airlines have restrictions on the breeds of dog they will accept for cargo transport. Health certificates and vaccination records are usually required, and some airlines require the use of a U.S. Department of Agriculture (USDA) or International Air Transport Association (IATA) approved kennel. Even the size of a kennel may be an issue; some airlines will not accept large kennels, so air transport for larger animals may not be possible.
What Should Employers do About a Pet Move?
It is important for employers with relocating employees to know and understand issues relating to the concept of pets, Service Animals, and any other designations such as Therapy Animals, as they relate to the transferee. Relocating Employees with Service Animals may not be able to travel alone, so the relocation process must take the Service Animal into account.
Similarly, for all pets and non-Service Animals, employers should exercise care and concern on behalf of the relocating employee for these animals. Transferees and their family members usually consider pets and Comfort or Therapy Animals as a member of their family. Employers should extend the same level of service to these animals as they would to any other member of the relocating employee’s family. They should ensure safe transportation options are available, and consider all issues including health certificates.
Employers should work with a qualified and experienced Relocation Management Company (RMC) that can provide guidance for a pet move. RMCs can help clients and transferees understand how to arrange for the best pet move transportation options and determine how to comply with pet shipping requirements for health certificates and other issues.
GMS was the first relocation company to register as a .com, created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.
Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.
Learn best practices from Global Mobility Solutions, the relocation industry and technology experts. Contact our experts online to discuss your company’s interest in learning about solutions for a pet move, or give us a call at 800.617.1904 or 480.922.0700 today.
African descent family moving into a new home. Mother, father and daughter. Real estate sign. Home in background. Spring or summer season.
Relocating employees often face the prospect of summertime household goods moves. Families with children prefer to move while schools are not in session. Moving during the summer means children will not miss any classes, and the move will not disrupt schoolwork. Also, many home buyers and sellers believe that spring and summer are the best seasons for real estate sales. As a result, over 70% of all moves occur between Memorial Day and Labor Day weekend.
During summer, most moving companies are extremely busy with full schedules. Also, transferees often compete with others who move during this timeframe. College students, seasonal workers, and many other people prefer to move when weather is usually warm and pleasant. As a result, they compete with transferees for space in moving company vans and trucks for summertime household goods moves.
Best Practices for Summertime Household Goods Moves
Companies should plan ahead for summertime household goods moves. Best practices for companies that need to move relocating employees during summer include:
Best practice is to integrate your company’s pre-decision process with your RMC. This allows the RMC to have visibility for any potential summertime household goods moves.
2. RMCs should provide companies with options to obtain the lowest cost for moves.
Best practice is to provide multiple bids for summertime household goods moves. However, the RMC will not be able to obtain multiple bids if time does not permit. The busiest week for moves is the last week of June. Companies should be aware that contacting an RMC to arrange moves without enough notice may prevent them from obtaining competitive bids. As a result, the RMC will not be able to find lower costs for the move. Generally, the ability to obtain multiple bids will save companies a significant amount for each move.
3. Best practice is to provide flexibility on dates for summertime household goods moves.
Flexibility on dates helps the moving company with their scheduling. It is also beneficial for transferees since they have many things to take care of related to their relocation. To obtain the lowest cost bids on moves, transferees should provide alternate pickup and delivery dates. Moving companies try to meet preferred dates or nearest alternative dates for relocations.
4. Timing can be a significant issue for some transferees.
Critical delivery dates due to expiring leases, home sale closings, and company requirements to be on site in a new location may require an extra-cost service. Companies that need a transferee to be in a new location by a specific date must provide enough time for them to make the move.
Transferees that are given very short notice for their summertime household goods moves often face significant issues in terms of cost to move and space for their goods on moving company vans and trucks. Last minute requests for space may result in a moving company providing space but only for a specific size such as 10,000 pounds of goods. Transferees with 2,500 pounds of goods may have no choice except to pay for the extra unused space in order to meet the due date set by the company. Best practice is to provide a quote that covers only the space needed for the goods. As a result, transferees would not pay extra for space they cannot use.
What Should Employers do About Summertime Household Goods Moves?
Employers should engage their RMC as early in the relocation process as possible, preferably at the pre-decision stage. An easy way to ensure this engagement starts as early as possible is to create an Application Programming Interface, or relocation API. An API provides a framework for different computer systems to communicate and share information. Employers with a relocation API will have their internal Human Resource Information System (HRIS) integrated with their RMC’s relocation technology. RMCs with industry-leading relocation technology solutions have designed their platforms to quickly and easily integrate with each client’s HRIS.
Employers should work with a qualified and experienced Relocation Management Company (RMC). RMCs provide guidance and insight as to best practices for obtaining multiple bids and arranging for summertime household goods moves. RMCs can help clients and transferees understand how to communicate important dates and other information relating to summertime household goods moves with moving companies.
Conclusion
Global Mobility Solutions’ team of corporate relocation experts has helped thousands of our clients understand how to leverage the multiple bid process to save on summertime household goods moves. Our team can help your company follow industry best practices to communicate early and incorporate flexibility. We can also help your company understand options that are available for relocating employees facing a summertime move.
GMS was the first relocation company to register as a .com. The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.
Learn best practices from Global Mobility Solutions, the relocation industry and technology experts. GMS is dedicated to keeping you informed and connected. Contact our experts online to discuss your company’s interest in learning best practices relating to summertime household goods moves, or give us a call at 800.617.1904 or 480.922.0700 today.
Have you heard about a video survey for household goods moves? Relocating employees who are participating in a household goods move as part of their relocation usually work with a household goods moving provider who completes a general or summarized inventory (also known as a “cube sheet”) as part of the in-home survey. The goal of the cube sheet is to create a list of contents that will be moved. This will help increase the accuracy of the moving cost estimate. It will also provide a record of the items the relocating employee is moving.
Also, the in-home survey helps determine what services are needed, and the amount of those services (based on a combination of the company’s relocation policy, situational requirements, and relocating employee needs). The services may include packing, crating, appliance service, and determining how to address any residential access challenges.
Important information a household goods moving provider writes on a cube sheet:
Inventory should be complete for each room
Describes every item
Notes items that are not a part of the move
So what is a Video Survey for Household Goods Moves?
The Federal Motor Carrier Safety Administration (FMCSA) provides guidelines and regulations for the Household Goods (HHG) Moving Industry. The HHG Working Group Paperwork Subgroup Minutes show the household goods moving industry has been at the forefront of discussing and recommending video surveys. The FMCSA also provides many helpful resources for relocating employees, including a Moving Checklist. As a result, relocating employees can more fully prepare for their move. Also, they can learn about all phases of the move experience, and know what they should do to help ensure a smooth process.
In a video survey for a household goods move, relocating employees use video technology to record the contents of each room. This survey is usually completed through an app, and includes guidance from a household goods moving estimator or specialist throughout the entire process. A video survey gives moving estimators clarity as to the volume, condition, and size of household goods. Estimators can take note of Items that appear particularly delicate for special packing. Video surveys are increasingly in use throughout North America for household good moves.
2019 Industry Update Includes Video Survey for Household Goods Moves
Four key reasons why relocating employees find a video survey convenient:
They do not have time during their work week to complete an in-home survey
Moving out of a remote location
They are moving small shipments
Have a quick turnaround time for their move
Along with this convenience is the increase in information a video survey provides. This information is easily sharable and extremely helpful for every participant in the household goods move.
Participants who may use a video survey during a move include:
Dispatchers
Van line drivers
3rd party service providers
Planners and coordinators
Relocation Management Companies
Others who may need the information
Relocating employees may be able to complete a video survey for their household goods move quickly and easily. The video file may provide valuable documentation of item condition. This will give the relocating employee peace of mind that their item will arrive to their new location as planned. Any questions can easily be addressed by viewing the video survey. The video survey provides as much detail information as an in-home survey. Also, it is a far better option than a phone survey.
What Does This Mean?
A video survey is a valuable tool for household goods moves. They are also extremely convenient for relocating employees, and may help them easily document items. Participants in a household goods move, from the packers to the movers to the RMC, may all benefit from a video survey.
What Should Employers do?
Companies with relocating employees participating in a household goods move should encourage the use of a video survey if this is of interest to their relocating employees. Companies should work with an experienced and knowledgeable Relocation Management Company (RMC). RMCs provide extensive solutions when it comes to relocating employees who are participating in a household goods move as part of their relocation. Companies should review their relocation programs. This will help ensure their program provides the highest level of relocation benefits and services for their employees.
Conclusion
GMS’ team of global relocation experts has helped thousands of our clients understand how they can provide an exceptional relocation experience to their relocating employees. Our team can help your company understand how to implement the use of a video survey for household goods moves for those relocating employees who are interested.
GMS was the first relocation company to register as a .com. The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation™ technology platform.
Global Mobility Solutions is proud to be named and ranked #1 Overall, and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.
Learn best practices from Global Mobility Solutions, the relocation industry and technology experts who are dedicated to keeping you informed and connected. Contact our experts online to discuss how to implement a video survey for any of your interested relocating employees’ household goods moves, or give us a call at 800.617.1904 or 480.922.0700 today.
Household Goods Moves and Your Relocation Management Company
Transferees and new hires often require household goods moves from their current location to their new location. Usually this move must adhere to a specific time schedule. It is in the employer’s best interest to ensure that the transferee has a positive and successful relocation experience. A qualified Relocation Management Company (RMC) can ensure that household goods moves are conducted professionally within specific timeframes, and provide service guarantees.
What might transferees and new hires experience by arranging their own household goods moves?
Transferees and new hires that arrange their own household goods moves face several challenges. They may need to set aside a significant amount of time to research qualified transportation options. Once they complete this research, they must obtain estimates for their move. While the Federal Motor Carrier Safety Administration has a number of excellent resources, tips, and guidelines to help people as they look into household goods moves, many employees have little time to spare doing the requisite amount of work to choose a reputable moving company. Additionally, while helpful checklists are useful to understand the basic processes, it may be challenging for an employee to fully understand and be able to compare the information and responses they receive from several moving companies. In some cases, employees may be inadvertently exposed to less than professional services by disreputable moving companies.
How can your RMC help with household goods moves?
Employers should work with a qualified RMC that can provide guidance and assistance for household goods moves. Transferees and new hires should be able to focus on their new position. Also, they should take care of their family and professional responsibilities. A qualified RMC should obtain multiple bids for household goods moves, to ensure best pricing. Also, RMCs should have programs in place to ensure they meet service levels and suppliers meet specific performance criteria.
Global Mobility Solutions’ team of global relocation experts, in a major corporate initiative led by Ann Knapp, Director of Transportation Services, created Curbside Manner™, which is the standard of quality that all GMS Transportation Partners are measured against. Curbside Manner™ requires transportation partners to always treat each customer with the utmost fairness and respect throughout their relocation process. Also, every member of the transportation team must treat each move with the highest level of professionalism, decorum, and service.
What should employers do?
Employers should ensure that transferees and new hires have access to a qualified RMC. The RMC can obtain multiple transportation estimates and arrange household goods moves. They can ensure the highest level of professional courtesy and performance. The RMC will manage household goods moves, so the employee can focus on their new responsibilities.
Conclusion
Global Mobility Solutions’ team of global relocation experts helps thousands of our clients with household goods moves for transferees and new hires. As a result, we can help your company understand how to utilize the full range of Pre-Decision Services, including moving cost estimates, to help ensure successful relocations. Learn best practices from Global Mobility Solutions, the relocation industry and technology experts who are dedicated to keeping you informed and connected. Contact our experts online or give us a call at 800.617.1904 or 480.922.0700 today.
