Category: Relocation Best Practices

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The Importance of Family Communication During an International Relocation

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Children Helping Unload Boxes From Van On Family Moving In Day

Moving abroad for an international job assignment is an exciting opportunity. It often brings professional growth, exposure to new cultures, and a chance to build lasting experiences. However, along with the benefits, it also comes with challenges—especially for families. An international relocation is not just a change of workplace; it’s a shift in lifestyle, culture, education, and community. That’s why effective family communication is essential for a smooth transition.

At Global Mobility Solutions (GMS), we understand that successful relocations depend on more than logistics and paperwork. They require keeping families connected, informed, and supported throughout the journey. Let’s explore why communication is so crucial during relocation—and how GMS can help families thrive when moving abroad.

Why Family Communication Matters During International Relocation

When one family member accepts an international job assignment, it impacts everyone. Spouses may leave jobs, children may switch schools, and extended family members may live far away for the first time. These changes can create stress if not openly discussed and addressed. Strong family communication helps address these challenges in three key ways:

1. Reducing Uncertainty and Anxiety

A move abroad can feel overwhelming. Children might worry about making new friends, while spouses may be concerned about career opportunities or adapting to a different culture. When families communicate openly, everyone has a chance to voice concerns and ask questions. Talking through uncertainties reduces stress and helps each member feel included in the decision-making process.

2. Building a Sense of Shared Purpose

An international relocation is a team effort. Families who regularly communicate about goals—both professional and personal—are more likely to view the move as a collective adventure. Framing the relocation as an opportunity for growth, rather than a disruption, fosters resilience and unity.

3. Supporting Cultural Adjustment

Adjusting to a new country involves more than unpacking boxes. Families must learn to navigate language barriers, cultural norms, and social dynamics. By talking openly about these experiences, family members can share strategies for adaptation and support one another through the adjustment period.

Common Communication Challenges Families Face

Despite best intentions, communication during relocation can be difficult. Some of the most common hurdles include:

  • Time Pressure: International job assignments often come with tight timelines, leaving little time for meaningful discussions.

  • Uneven Information Flow: The relocating employee may receive detailed updates from their employer, while spouses and children feel left in the dark.

  • Different Coping Styles: Some family members may be eager for change, while others resist. These differences can create tension if not openly acknowledged.
    Recognizing these challenges early helps families develop strategies to overcome them.

Tips for Strengthening Family Communication During a Move Abroad

Strong communication doesn’t happen by accident—it requires effort. Here are practical tips families can use to stay connected during their international relocation:

  1. Hold Regular Family Meetings
     Set aside time to discuss progress, concerns, and updates. Make sure everyone gets a chance to share how they feel about the move.

  2. Use Shared Calendars and Planning Tools
     From school start dates to moving company appointments, shared schedules keep everyone informed and reduce confusion.

  3. Encourage Open Expression
     Create an environment where family members feel safe voicing worries. Acknowledging feelings, even negative ones, helps prevent resentment.

  4. Celebrate Milestones Together
     Whether it’s the first week in a new school or the first successful grocery store trip abroad, celebrating small wins keeps morale high.
  5. Stay Connected With Loved Ones Back Home
    Use video calls, messaging apps, and social media to maintain relationships. This continuity can ease feelings of isolation.

How GMS Supports Families During International Relocation

At GMS, we know that a successful relocation is about more than moving household goods. It’s about ensuring families feel supported at every step of the journey. Our global mobility services are designed to minimize stress and foster clear communication. Here’s how we help:

Personalized Relocation Assistance

Every family is unique. Our relocation specialists work closely with employees and their families to address individual needs—from housing and schooling to cultural orientation. This ensures everyone has the correct information to make confident decisions.

Comprehensive Communication Tools

GMS provides resources and technology platforms that keep families updated throughout the move. Centralized dashboards and communication channels facilitate easy tracking of progress, access to information, and sharing of updates.

Cultural and Family Support Programs

Adjusting to a new culture can be difficult, but GMS offers training and support services that help families thrive abroad. From language classes to cultural integration programs, we give families the tools they need to adapt successfully.

Ongoing Guidance Beyond the Move

Our commitment doesn’t stop once the boxes are unpacked. GMS provides continued support to ensure families remain comfortable and connected throughout the duration of the international job assignment.

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Why GMS Provides Relocation Coaches to Each Transferee

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When moving with GMS, your coach will be with you every step of the way

Global Mobility Solutions (GMS) is the industry leader in relocation services. We have been providing companies with global mobility programs since 1987. One of the things that sets GMS apart from the competition is our dedication to personalized service. Every person who moves with us is assigned a relocation coach, a highly trained professional with expert guidance in either domestic or international employee relocation, who will be with you every step of the way. 

Our coaches’ critical responsibilities include delivering the highest customer and client satisfaction. Each coach works with transferees to complete a needs analysis and then verify their understanding of the relocation services authorized. Our coaches are proactive in tracking the progress of candidates and transferees to ensure the highest conversion levels and customer/client satisfaction. They are always ready to address any issues promptly, providing a smooth and stress-free relocation process.

The most significant advantage of working with a global mobility expert is that they act as a single point of contact for candidates/transferees to work through all questions, issues, and problem resolutions.

Our relocation coaches are highly trained professionals who are dedicated to making the moving process as smooth and stress-free as possible for our clients. They are there to answer any questions, address any concerns, and provide support every step of the way. By working closely with each individual, our coaches ensure that all needs are met and that the relocation process is a success.

In addition to providing guidance and support, our coaches also play a crucial role in ensuring that our clients are satisfied with our services. They track the progress of each candidate and transferee, ensuring everything is on track and addressing any issues promptly. By acting as a single point of contact, our coaches make it easy for clients to get the assistance they need when they need it.

Overall, our relocation coaches are an essential part of our team, helping to deliver the highest levels of customer and client satisfaction. With their expertise and dedication, we can provide a seamless and efficient relocation experience for everyone who moves with us.

Ready to Receive Expert Relocation Coaching?

GMS’ relocation coaches are highly trained professionals who understand the challenges and complexities of moving to a new location. They will work closely with your employees to create a personalized relocation plan that meets their needs and preferences. From finding the right neighborhood to coordinating logistics, our coaches will be there every step of the way to ensure a smooth transition.

By partnering with GMS, you can rest assured that your employees will receive the support and guidance they need to settle into their new home with ease. Our team is dedicated to providing top-notch service and making the relocation process as stress-free as possible for everyone involved.

Be sure to give your employees the expert relocation coaching they deserve. Contact us today to learn more about how GMS can help streamline your global mobility needs and provide a seamless relocation experience for your team.

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Why Outdated Relocation Policies Are Holding You Back

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What to do about it

Today’s workforce has changed, and so have their expectations around mobility. Employees, especially Millennials and Gen Z, are looking for relocation support that’s flexible, tech-enabled, and personalized. Unfortunately, many companies are still relying on rigid, traditional relocation policies that no longer meet modern needs. The result? Low satisfaction, weak program adoption, and missed opportunities to retain top talent.

The Disconnect: Traditional Policies vs. Modern Expectations

Legacy relocation programs often operate with a one-size-fits-all approach. But employees want choice, real-time support, and tools they can access on the go. Relocation can be a significant life event, often filled with excitement and anticipation. Still, it can quickly turn into a source of considerable stress if the essentials are not in place. When individuals or families move to a new location for work or personal reasons, they typically rely on a variety of support systems and resources to facilitate a smooth transition. These essentials may include things like housing assistance, information about local schools and healthcare facilities, help with navigating the community, and support for acclimating to a new workplace environment.

Moreover, when employees feel disconnected and unsupported during their relocation, it can create friction between them and their employer. This friction can manifest in various ways, such as decreased morale, lower job satisfaction, and reduced overall engagement with their work and the organization as a whole. Employees may feel that their needs are not being prioritized, which can lead to feelings of resentment or disengagement from the company.

From an organizational perspective, this situation can have significant implications for talent strategy. A negative relocation experience can lead to high turnover rates, as employees who feel unsupported may choose to leave the organization in search of a more supportive work environment. Furthermore, it can tarnish the company’s reputation, making it less attractive to potential talent in the future. A robust talent strategy should prioritize the relocation experience, ensuring that employees have access to the necessary resources and support to make their transition as seamless as possible. By addressing these essentials, organizations can foster a culture of support and engagement, ultimately enhancing employee satisfaction and retention.

The Modern Solution: Customizable, Employee-Centric Mobility Programs

Forward-thinking HR leaders are partnering with relocation providers that offer flexible policy frameworks and digital tools, such as mobile apps, 24/7 chat support, and interactive relocation planners. These services empower employees to navigate their move with confidence, while giving HR teams the ability to track and manage the process seamlessly.

Adding feedback loops—such as pulse surveys and post-move evaluations—ensures your program evolves in response to your workforce’s needs. Instead of guessing what employees want, you’ll have real data to guide smart policy updates.

Quick Win: Try Core-Flex with Quarterly Surveys

Not sure where to start? Implementing a core-flex policy model provides employees with a base level of support, along with the option to personalize their benefits. Pair this with quarterly surveys to fine-tune offerings based on actual feedback. It’s a fast, scalable way to improve satisfaction without overhauling your entire relocation program overnight.

Ready to future-proof your relocation program?

Relocation isn’t just an HR process—it’s a strategic tool for talent mobility, employee retention, and business growth. When you modernize your relocation policy with employee-centric solutions, you create programs that are lean, aligned, and truly appreciated.

At GMS, we help organizations simplify complexity, reduce costs, and elevate the employee experience—without compromise. Let’s talk about building a relocation program your workforce will love.

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Business Travel Compliance: What Global Mobility Teams Need to Know in 2025

Tips for business travel in 2025

As businesses expand their operations across borders, the need for clear and effective compliance strategies becomes paramount. Business travel compliance refers to the adherence to various laws and regulations governing the movement of employees across international borders. This includes understanding visa requirements, tax implications, and labor laws in different countries. 

In recent years, governments worldwide have tightened their immigration policies, leading to increased scrutiny of business travelers. This shift means that even employees with permanent residency or long-term visas are not exempt from compliance checks. Companies must stay informed about the latest regulations in each country where their employees travel. This includes understanding the specific documentation required for business trips, such as work permits or travel authorizations, as well as any other relevant requirements.

To navigate the complexities of business travel compliance, many organizations are turning to technology for support. Compliance management software can help track employee travel, manage documentation, and ensure that all necessary permits are in place. Additionally, these tools can provide real-time updates on changing regulations, allowing global mobility teams to respond quickly to new requirements.

A robust compliance strategy also involves educating employees about their responsibilities when traveling for work. Global mobility teams should implement training programs that cover essential topics, including visa applications, tax obligations, and local laws and regulations. By fostering a culture of compliance, organizations can minimize risks and ensure that employees are well-prepared for their international assignments.

Business Travel Has to Stay Organized

Establishing a clear compliance framework is crucial for effectively managing business travel. This framework should outline the processes for obtaining necessary documentation, tracking employee travel, and ensuring adherence to local laws. Regularly reviewing and updating this framework will help organizations stay ahead of regulatory changes.

Engaging with legal and tax professionals who specialize in international business travel can provide valuable insights and guidance. These experts can help identify potential compliance risks and recommend strategies to mitigate them. Collaboration ensures that global mobility teams have access to the latest information and best practices.

Encouraging open communication between global mobility teams, HR, and employees is crucial for successful compliance. Establishing clear channels for reporting issues or seeking guidance can help address compliance challenges promptly and effectively. Regular check-ins and updates can also keep everyone informed about changes in regulations or company policies, ensuring everyone is aware of the latest developments.

Why Business Travel Compliance is a Growing Concern

As the business travel landscape continues to evolve, compliance will remain a critical focus for global mobility teams. By understanding the complexities of international regulations, leveraging technology, and fostering a culture of compliance, organizations can ensure smooth travel experiences for their employees. Preparing for the future of business travel compliance is not just about meeting legal requirements; it’s about enabling a global workforce to thrive in an increasingly interconnected world.

Who is Impacted?

In this dynamic environment, several key groups are particularly impacted by compliance challenges. 


Foreign Nationals on Temporary Work Visas: Employees on temporary work visas, such as H-1B or L-1, must navigate a complex web of immigration laws and regulations. These individuals often face restrictions on their travel, which can complicate business trips and meetings. Organizations must ensure that these employees are aware of their rights and obligations, as well as any potential implications of their travel on their visa status.


Green Card Holders and Permanent Residents: While green card holders enjoy more stability than temporary visa holders, they must still be mindful of compliance issues. Extended travel outside the U.S. can raise questions about their residency status. Companies should guide these employees about maintaining their permanent residency while fulfilling business obligations abroad.


Business Travelers with Dual Intent: Employees who hold dual citizenship or have complex travel histories may encounter unique compliance challenges. These individuals must be aware of the regulations governing their travel in different jurisdictions. Organizations should provide resources and support to help these employees navigate the complexities of international travel, ensuring they remain compliant with both their home country’s laws and those of the host country.


Organizations Seeking Compliance: Companies themselves are also significantly impacted by compliance requirements. Failing to adhere to international regulations can lead to severe penalties, including fines and reputational damage. To mitigate these risks, organizations should invest in robust compliance training programs, utilize technology to track employee travel, and establish clear policies that align with global regulations.


In conclusion, as the business travel landscape continues to change, understanding and addressing the compliance needs of all stakeholders is essential. By fostering a culture of awareness and support, organizations can empower their employees to travel confidently and compliantly, ultimately enhancing their global mobility strategy.

The Role of Global Mobility Providers

Global Mobility Services (GMS) play a crucial role in helping organizations navigate the complexities of travel compliance. By offering expert guidance and tailored solutions, GMS providers enable businesses to focus on their core operations while remaining compliant with international regulations.

GMS providers offer a wealth of knowledge and resources to help organizations understand the intricacies of travel compliance. They assist in identifying the specific regulations that apply to different regions and industries, ensuring that companies are well-informed about their obligations. This support includes regular updates on changes in laws and regulations, helping businesses stay ahead of potential compliance issues.

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Properly managing a visa and immigration program involves meticulous coordination, precise communication, and worldwide interaction with government agencies, corporate personnel, and relocating employees.

At GMS, we provide you with peace of mind in knowing your mobility program is fully compliant and being managed by the best in the industry.

Request a no-pressure, courtesy consultation from a GMS Mobility Pro. We’ll be in touch within 1 business day.

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Best Practices for Relocation: Multiple Bids for Household Goods Moves

Is your RMC helping keep relocation costs in check by taking multiple bids?

It is no secret that competition leads to various benefits, including significant savings for the end user. We have seen the opposite when a company monopolizes a product. Having one choice has never worked out well for consumers. The same applies to corporate relocation and household goods moves.

Many relocation management companies (RMCs) are either owned by or affiliated with van line companies. Therefore, when a client company wants to move its employees, the employees do not have a choice of van lines. The RMC and the van line know that the transferee is at their mercy concerning price, scheduling, and customer service.

However, some RMCs use a multiple-bid process to ensure that transferees get the best price and service. There are some significant benefits to having van lines compete for the relocation business:

  • It encourages the providers to “sharpen their pencils” to provide the lowest reasonable cost
  • It ensures adherence to a company’s relocation policy guidelines
  • It is a way to eliminate any service day surprises

This is all accomplished by having at least two carriers meet with the transferee to create estimates based on the amount that needs to be moved, what requires special handling, and where it needs to be relocated. Then, the RMC audits the estimates to look for inconsistencies, for example:

  • Do the pickup and delivery dates correspond with the move?
  • Does one company estimate more crates than another?
  • Does one company show specialty items that the other company may have missed?
  • How close are the estimated prices?
  • Auditing the bids ensures an apples-to-apples understanding of the van line options and helps weed out potential overages.

    Every carrier knows that its goal is to secure the business. As a result, it offers honest and precise quotes without extra costs. Several relocation policies involving moving companies also come with a maximum estimate guarantee. This helps ensure the relocation process follows industry standards and offers the most suitable solution.

Companies that utilize a multiple-bid process save an average of $1,547 per move! This breaks down to an average of $1,473 to $1,604 for household goods movement and $175 to $289 for car shipments per move.

Although cost is necessary, the experience of the person being transferred is also crucial. Allowing them to meet with various moving companies will help them feel more involved in the moving process. Sometimes, the person being transferred can select the moving company they prefer. 

Even if an estimate is slightly higher than another, if it falls within a certain percentage (based on the client company’s relocation policy) of the lower bid, a transferee may select the more expensive carrier if he or she feels more comfortable with that specific household goods mover. This promotes an overall positive experience because transferees are happier when they think they are heard throughout the relocation process. We all know that happy employees are more productive.

GMS Can Help Companies Save

Global Mobility Solutions (GMS) was the first to introduce the “Freedom of Choice” approach in relocation services. By implementing industry best practices and offering various options from different providers, GMC has helped client companies and their employees reduce costs for services such as moving household goods and obtaining mortgages. GMS is dedicated to creating innovative workforce mobility programs to simplify and enhance the relocation process for clients and their staff.

This innovative method reduces business costs and provides employees with greater autonomy and flexibility during their relocation. By empowering employees to select the services that best suit them, GMS ensures that each person feels appreciated and supported throughout the relocation process. This personalized strategy results in a seamless employee transition and a more streamlined company relocation process. With GMS at the helm of forward-thinking workforce mobility initiatives, businesses can save costs while ensuring employees enjoy a positive and hassle-free relocation journey.

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How Often is the Core-Flex Approach Used in Global Mobility?

GMS Breaks Down Everything You Need to Know about Core-Flex Relocation Packages

When moving for a new job, a company may provide relocation assistance to assist the employee with moving costs and make the moving process easier. Typically, larger companies will offer various relocation packages tailored to the employee’s position, the scope of the move, and whether family members are involved. One type of relocation policy that is gaining popularity among companies is the core-flex model. Core-flex relocation policies comprise a core section offering essential relocation benefits, along with a selection of flexible, optional benefits that can be chosen based on the employee’s specific needs.

Core-flex relocation programs do not grant employees complete freedom regarding moving costs, unlike typical lump-sum global mobility packages. However, core-flex options eliminate stress associated with relocating employees, such as the hassle of hiring suppliers, service quality issues, expenses, and tax overruns.

Are Core-Flex Relocation Packages Common?

Traditional and capped programs are commonly used in corporate relocation. Still, core-flex policies have become increasingly popular for their flexibility in meeting the varied needs of transferees while controlling costs. A recent benchmarking study and survey of transferees’ satisfaction with different programs revealed that traditional policies were the most satisfying, followed by capped and core-flex policies. Transferees who received a lump sum were the least satisfied. This highlights the importance of offering a range of options to accommodate the diverse needs of relocated employees.

Companies must prioritize the satisfaction of transferees during their relocation process. Happy transferees experience less stress during the transition and are more productive in their new location. Companies can expect improved critical thinking, problem-solving abilities, and reduced errors by ensuring transferees are content. Providing a relocation policy that meets the needs of transferees is the first step in achieving their satisfaction and success in the new location.

What Are Some Common Relocation Benefits?

A core-flex policy typically includes:

Core Benefits – All transferees are offered a comprehensive package of necessary benefits to support their move, including a Miscellaneous Expense Allowance (MEA), temporary accommodation, household goods shipping, and travel for the final move.

Flexible Benefits—Transferees can select from a range of benefits that suit their specific requirements and situations. These benefits may cover expenses such as a trip to find a new house, early lease termination, financial aid for renting at their new location, buying or selling a home, relocating pets and vehicles, storing household goods, and supporting spouses.

Does A Core-Flex Package Help or Burden the Relocation Process?

Companies can effectively control and forecast relocation costs by offering a combination of standard and personalized benefits. Core-flex policies aim to balance managing expenses and give employees the freedom to select benefits that suit their individual needs. Tailored support offerings can enhance the relocation process and boost employee retention rates.

By offering a core-flex package, companies can cater to the individual needs of their employees during the relocation process. This helps reduce the stress and burden associated with relocating to a new location, ensuring that employees feel supported and valued by their employers. The flexibility provided by core-flex policies allows employees to make choices that align with their specific circumstances, ultimately leading to a smoother transition and a more positive relocation experience. In the long run, this can contribute to higher employee satisfaction and retention rates, benefiting both the employee and the company. Overall, a core-flex package can be valuable in streamlining the relocation process and ensuring a successful outcome for all parties involved.

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What to Do When Corporate Housing Prices Are Too High

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Minimalist designed living room interior scene in the evening

Looking at Short-term Housing Options

Corporate housing, also referred to as temporary housing, is a common benefit included in relocation policies. Corporate housing is a short-term housing option for transferees who might not have an established home available in their new destination. Typically available in 14-, 30-, 60-, or 90-day increments, temporary housing provides a transitional period for those relocating to a new location. Most temporary housing units come fully furnished, with kitchenettes, and are pet-friendly. 

Corporate housing may seem straightforward: a company covers temporary accommodations for employees while their permanent living arrangements are being sorted out. But what if finding long-term housing takes longer than anticipated? Or if the cost of corporate housing in the new location is significantly higher than budgeted? Are employees left to fend for themselves in finding a place to live?

While the specific answers to these questions will depend on the company’s relocation policies, many transferees may ask about Airbnb, VRBO, and other short-term rental options. Some companies may approve this idea and offer reimbursement packages for short-term rentals to employees who are relocating. However, there are some downsides to consider for companies that allow their employees these options, rather than covering the expenses for corporate housing. Those temporary housing options don’t offer the same coverage and come with more risk.  Additionally, it could ultimately result in the company incurring more expenses in the long run. Here is a breakdown of why the use of Airbnb and VRBO could potentially backfire on companies relocating their employees.

Potential Overpayment

When working with a relocation consultant on policies for transferring employees, corporate housing pricing is typically broken down to a per-employee, per-night basis. When third-party solutions are used (like Airbnb), and employees are allowed to seek their short-term housing options, many companies provide a predetermined amount of support. The amount provided may exceed the level of support needed by the employee for suitable accommodations, leading to overpayment by the company. In the end, the company might not be getting as good of a deal as it could be. 

In this scenario, the company could find that employees are pocketing the difference between their temporary housing allowance and the actual cost of accommodations. If an employee sees in the relocation policy that they qualify for a $X amount of benefits, then they can book something cheaper but still claim the entire amount and retain the balance. 

This type of support may also put some employees in tougher spots than others when it comes to finding affordable options. The flat level of support provided may not be enough to cover the cost of reasonable temporary living accommodations.

On the other hand, if your relocation program has corporate housing units that have been pre-selected and pre-approved, your expenses will be easier to anticipate, and you can ensure that you are offering the appropriate level of assistance to your transferees.

Billing Could Become a Nightmare

Companies that allow employees to use their relocation benefits for their housing could also end up in a billing nightmare. Many companies’ policies are not written to address the unique challenges that come with employees booking their accommodations through third-party housing providers. Without established limits and a streamlined expense reimbursement policy, an HR or accounting team may need to process numerous third-party vendors who utilize different billing methods. This could also result in the accounting department having to spend more time cutting reimbursement checks to each employee. 

One solution to address this issue is to have employees use company-approved corporate housing units that already have a direct billing arrangement in place. This ensures a more streamlined program when relocation specialists are already knowledgeable about the temporary housing options available.

Risk Considerations and Lack of Quality Control

Companies need their employees to have sufficient housing accommodations while relocating and starting their new positions. Allowing individual employees to book their third-party housing might expose them and your company to unnecessary risk. If an employee uses Airbnb or another company’s rental, there is no guarantee that the living accommodations will be clean, safe, or reparable at any given moment. 

For example, with a corporate housing apartment, if something were to go wrong, the company would have an established contract with the corporate housing company that covers items such as repairs. This provides for timely repairs or the replacement of malfunctioning equipment as soon as possible. With a third-party rental that the employee chooses, there is no way for your company to guarantee timely repairs or replacements contractually. This places more risk on the employee and your organization and is not likely to be covered in the employee’s relocation policy. The last thing a transferee needs to deal with while relocating for a company is the issue of where they are staying.

Additional examples of risk exposure that may arise through the use of vacation-style rentals include:

  • Property safety inspections
  • Lack of appropriate safety equipment (such as door/window locks and fire extinguishers)
  • No safety plans for documents in the event of a fire or natural disaster
  • Challenges around property insurance

Lastly, with third-party rentals, there may be little to no established check-in process. This can lead to complaints related to customer service or quality, as employees might be left scrambling if the check-in process goes awry. If the employee shows up at the rental unit and the unit is not sufficient, or they are told it is no longer available, it will put the employee in a challenging situation where they are left to their own devices.

The workaround for this pain point is to have transferees utilize corporate housing units approved by the company, where a predictable direct billing relationship already exists. Additionally, a more consistently applied program is made possible when the relocation specialists working with your transferees are already familiar with your temporary housing providers.

GMS Can Provide Your Employees With Suitable Corporate Housing

Airbnb and other rental companies like it are an excellent option for those seeking a vacation.  However, for companies that relocate multiple people annually for business purposes, this might not be the best option. Working with a qualified corporate relocation company, such as GMS, policies can be implemented to ensure your employees have suitable temporary housing units ready for them upon arrival in their new town or city. Contact us today online if you are prepared to start looking at corporate housing solutions for your relocation program or have any questions about temporary housing for your relocating employees.

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Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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Best Practice for Relocation: Multiple Bids for Mortgage Services

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Learn how a multiple-bid process can keep relocation costs in check

Very few people will walk into a car dealership, point to a vehicle, and say, “Let’s sign a contract.” Most of us will compare the prices offered by a few area dealerships. When the salespeople know that they have competition, they begin reducing the vehicle’s initial cost.

However, many relocation management companies (RMCs) either own or are owned by mortgage companies. Therefore, when a client company wants to move its employees, the employees do not have a choice of lenders. The RMC and the mortgage lender know that the transferee is at their mercy concerning price, scheduling, and customer service.

Some RMCs use a multiple-bid process to ensure that transferees are getting the best price and service. There are some significant benefits to going through an RMC and having their mortgage lenders compete for relocation business:

Lenders are motivated to offer competitive rates and minimal closing costs. They are willing to be flexible with their approval criteria for individuals referred by an RMC. These borrowers can access special discounts and mortgage programs exclusive to RMC referrals. To ensure the best deal, at least three lenders submit bids for the borrower to compare mortgage estimates. These estimates are based on the borrower’s financial capacity, loan amount compared to property value, and the terms of available mortgage programs. This process is considered a standard practice for optimal results.

Each lender understands that its objective is to win the business. Therefore, they provide mortgage estimates that are fair and accurate with relatively no cushion to the costs.

Helping Keep Relocation Costs in Check

When utilizing multiple bids for mortgage services, transferees save an average of .32% on their mortgage rate. What does this mean for transferees? The lower rate will allow transferees to explore more options, such as larger houses, better neighborhoods, or simply enjoying the monthly savings.

With multiple lenders providing bids, transferees can compare and choose the best mortgage rate. This saves them money in the long run and gives them the flexibility to consider different housing options that may have been out of reach with a higher mortgage rate. Ultimately, this process helps keep relocation costs in check and allows transferees to make the most of their new living situation. With the potential savings on their mortgage rate, transferees can focus on settling into their new home and community without the added financial stress.

While cost is essential, so is the transferee’s experience. Allowing the transferee to meet with multiple mortgage lenders will engage him or her more in the relocation process. This promotes an overall good experience because transferees tend to be happier if they feel that they are being heard throughout the relocation process. And we all know that happy employees are productive employees.

GMS Offers Companies Freedom of Choice

Global Mobility Solutions (GMS) pioneered the “Freedom of Choice” model in relocation. By providing multiple bids for an array of providers, client companies and their transferees have saved money on services like household goods movement and mortgage loans. GMS continues innovating best-practice workforce mobility programs to make relocations easy and practical for clients and their employees.


This unique approach gives companies more control over their relocation budget and ensures that transferees have options that best suit their needs. By offering freedom of choice, GMS can tailor relocation packages to fit the specific requirements of each individual or family, making the entire process more personalized and efficient. This not only saves the company money but also helps reduce stress and uncertainty for the transferee, leading to a smoother transition and a more positive experience overall. With GMS leading the way in innovative relocation solutions, companies can trust that their employees will be cared for during the relocation process.

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Corporate relocation tips Domestic Relocation Tips Home Purchase Relocation Best Practices

Preparing for Your Home Finding Trip: A Comprehensive Guide for Assignees

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Real estate agent and businessman customer, Image taken at average residential area with multiple ownership block of flats type of buildings.

Moving for a job? Here’s how to get ready for a house-hunt trip in your new destination

Embarking on a home-finding trip can be both exciting and overwhelming. Whether you’re relocating for a job or personal reasons, preparation is critical to making your transition smooth. Here’s a detailed guide to help you prepare for your trip, covering essential considerations before you leave, activities to engage in, and necessary contacts.

Working with a full-service employee relocation company can be the best route for a transferee assignment as they can provide valuable support and resources. Here are a few things to keep in mind when getting ready for your first home-buying trip:

Before Traveling to Your Destination

1. Visa Status and Requirements

Before you embark on your journey, verify your current visa status. Understanding whether you can leave your current location without jeopardizing your new visa application is crucial. For instance, certain countries have specific exit requirements that could impact your ability to enter a new country later.

Additionally, check if you need a special visa for your destination. Many countries have specific entry requirements; for example, U.S. travelers may require an ESTA, while the UK has introduced a new travel visa that could impact your plans. Don’t forget about potential medical exams or vaccinations needed before you travel.

2. Planning for Your Family

When relocating, it’s vital to consider your family’s needs. Research the destination thoroughly. What are the best neighborhoods for families? Look into transportation options, banking facilities, schools, and shopping areas. Understanding your family’s interests—sports, arts, or outdoor activities—will help you find a community that suits everyone. This pre-trip research will save you time and help your family feel more at home in the new location.

While in Destination

3. Create a Planned Agenda

While you’re in your new destination, having a structured plan will make the most of your time. Collaborate with your Global Mobility Services (GMS) partner to draft an agenda that includes property viewings, neighborhood tours, and essential errands. Consider scheduling meetings with local realtors who can provide insights into the housing market, and take time to visit schools if you have children.

4. Engage in Activities

While your primary goal might be finding a home, explore local culture and amenities. Attend community events, visit parks, and check out family-friendly attractions. This will familiarize you with the area and help you gauge the community atmosphere and how well it fits your family’s lifestyle.

Essential Contacts

5. Build a Support Network

Establish a support network before and during your trip. Contact your assigned relocation coach, realtor, and central office for insights and assistance. Your GMS partner should prepare a list of contacts who can help answer any questions and facilitate a smoother transition. Having reliable resources at your fingertips can ease any uncertainties you may have.

6. Consider Employee Engagement

If your employer allows, consider visiting the office during your trip. This can serve dual purposes: engaging with your new workplace and counting it as a business trip, maximizing the efficiency of your travel. Discuss this option with your employer and see if it aligns with their policies.

Financial and Cultural Considerations

7. Understand Tax Implications

Relocating often brings about tax implications that can vary significantly between locations. Consult with a tax professional who understands the laws of both your current and new home. This will help you avoid surprises and comply with all necessary regulations.

8. Language and Cultural Training

If you’re moving to a country with a different language, consider enrolling in language classes or cultural training. Understanding local customs, etiquette, and primary language skills can significantly enhance your integration into the community and workplace.

9. Security Briefings

Finally, prioritize your safety by obtaining security briefings specific to your new location. Understanding the local environment, potential risks, and safety protocols will help you and your family feel secure and prepared for any challenges.

GMS Can Assist with Employee Relocation

A successful home-finding trip requires thorough preparation and a proactive approach. By considering visa requirements, planning for your family’s needs, engaging with local resources, and understanding the financial and cultural landscape, you can ensure a smooth transition to your new home. Embrace the adventure ahead; with the proper preparation, you’ll be on your way to a successful relocation.

GMS and their expert team of global mobility experts can help any company with employee relocation. We offer tailored solutions that cater to the unique needs of each employee and their family. From finding suitable housing to navigating local schools and healthcare options, GMS is dedicated to making the relocation seamless. Our team understands that moving to a new country can be overwhelming, so they provide comprehensive support every step of the way.

Moreover, GMS informs you about the latest regulations and policies affecting your move. This knowledge is crucial in avoiding pitfalls and ensuring local law compliance. Our commitment to staying updated means you can focus on settling into your new life without unnecessary stress.

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Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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Domestic Relocation Domestic Relocation Tips Domestic Relocation Trends Household Goods Relocation Best Practices Relocation Policy Review Relocation Programs

Lump Sum Relocation Packages: What are the Advantages? What are the Disadvantages?

female relocation coach explaining lump sum relocation package to moving employee
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What are lump sum relocation packages?

Global Mobility Solutions recently surveyed its clients to determine the impact of lump sum relocation packages on their organizations. Industry trends arising this year are having a direct effect on transferees. Often, these trends become visible through business intelligence and data analytics.

Lump sum relocation packages are a specific amount of money that employers offer to transferees or new hires. This money replaces relocation benefits such as household goods moves, culture and language training, or home-finding assistance. Employers expect employees to receive a lump sum payment to manage their relocation process.

Advantages of Lump Sum Relocation Packages

The advantages of lump sum relocation packages relate to helping employers simplify the process. The main benefit is that employers and their mobility managers have fewer complications around relocation support. Providing support during an employee’s relocation is reduced to answering questions about when the lump sum funds will be available. Additionally, lump sum packages allow employees greater flexibility in how they choose to spend the money. Instead of being tied to specific services, employees can allocate funds according to their unique needs and preferences. For instance, some may prioritize hiring professional movers, while others might opt for temporary housing or travel expenses. This autonomy can lead to a more personalized and satisfying relocation experience.

Lump sum packages also encourage employees to take responsibility for their relocation. With a set amount of money, employees must plan and budget their expenses wisely. This can foster a sense of ownership over the relocation process as they make decisions that best suit their circumstances. It can also lead to more thoughtful planning as employees weigh the pros and cons of different options.

Budgeting and Forecasting

Another simplification for employers revolves around budgeting and forecasting. Instead of working to understand the actual costs of hiring new employees or transferring employees from one location to another, the budget process is tied to a number that is applied across the board based on tiers in the relocation program. An executive homeowner with a family relocating from Duluth, MN, to New York, NY, is given the same lump sum payment as another executive renter relocating from Las Vegas, NV, to Fort Wayne, IN. The renter will pocket a significant amount of money. However, the homeowner will not have enough funds to move their family.

Disadvantages of Lump Sum Relocation Packages

Lump-sum relocation packages make administration and budgeting more accessible for employers. However, there are several disadvantages employers are beginning to see in their organizations. First among these disadvantages is that many lump sum payments do not adequately cover all of an employee’s relocation costs. GMS’ 2019 Lump Sum Survey shows that employees spend more, sometimes significantly more, on their relocation than their lump sum payment. This includes:

  • 61 % of homeowners reported spending more
  • 50% of renters reported spending more

Employee Dissatisfaction

Ultimately, more than half of relocating employees need more lump sum cash to cover expenses. Naturally, this results in a higher level of dissatisfaction with the organization’s lump-sum relocation packages. Overall, dissatisfaction with lump sum payments follows these patterns:

  • 58% of homeowners reporting dissatisfaction
  • 53% of renters reporting dissatisfaction

Loss of Control

A significant disadvantage is the employer’s loss of control over spending budget dollars. Lump sum relocation packages disbursed directly to employees may result in company funds being spent on non-relocation expenses, including cars, televisions, vacations, or other items. Funds spent on non-relocation costs do not support the successful relocation of the employee. As a result, the relocation may be at a higher risk of failure. 

Additionally, this lack of oversight can lead to inconsistencies in how employees utilize their relocation funds. Some may prioritize essential moving expenses, such as hiring professional movers or securing temporary housing, while others might allocate their budgets toward personal indulgences. This disparity can create a sense of inequity among employees, as those who spend wisely may still face challenges in their relocation process. In contrast, others may find themselves financially comfortable but unprepared for the logistical aspects of moving.


Moreover, the unpredictability of lump-sum payments can complicate the relocation experience. Employees may underestimate the true costs associated with moving, leading to financial strain when unexpected expenses arise. For instance, last-minute repairs on a home, increased transportation costs, or the need for additional storage can quickly deplete the funds, leaving employees feeling stressed and unsupported.

To address these issues, organizations might consider offering more structured relocation packages that balance flexibility and support. For example, a tiered approach could allow employees to access funds based on specific needs, prioritizing essential relocation expenses while giving them autonomy over their choices. This way, companies can maintain better control over their budgets while enhancing employee satisfaction and reducing the risk of relocation failure.
Ultimately, a thoughtful approach to relocation packages can foster a more positive employee experience, leading to smoother transitions and greater overall satisfaction with the organization’s support. By recognizing the complexities of relocation and adapting their strategies accordingly, employers can create a win-win situation that benefits both the company and its employees.

Inefficiencies

Many GMS clients achieve significant spending reductions with relocation programs that follow industry best practices. A major GMS client recently conducted an in-depth study of their relocation program expenses. This client learned that if their organization moved to a lump sum program, they might increase their relocation program expenses by 40%. In other words, by following industry best practices, this client keeps relocation budget dollars that otherwise would have been spent on inefficient lump-sum relocation packages. Any GMS client can achieve the same reduction in relocation costs through:

  1. Benchmarking their relocation policy to industry best practices
  2. Efficient relocation program operation
  3. Providing support to transferees that they need
  4. Using business intelligence and data analytics to understand the actual costs of their relocation program
  5. Utilizing a competitive vendor network of relocation service providers

What Does This Mean?

Companies that offer lump sum relocation packages could save a significant amount of budget by following industry best practices. Lump sum payments let employers simplify their internal support, budgeting, and forecasting processes. However, this simplification may cost employers up to 40% or more of their relocation budget. It also results in over half of transferees reporting dissatisfaction with their relocation packages.

What Should Employers Do About Lump Sum Relocation Packages?

Employers with transferees or new hires who are recent college graduates, individual contributors, or new to their professional careers may be the best candidates for lump sum relocation packages. These employees are often renters and may not have a significant amount of household goods to move to a new location. Also, they tend not to require a significant investment in talent acquisition, as they compete for lower-tier positions.

Industry best practice is to provide a range of benefits for employers who have new hires and transferees at higher tiers. Employees at higher tiers often require a significant investment in talent acquisition. Benefits that help ensure successful relocations also result in higher employee satisfaction.

Conclusion

GMS’ team of corporate relocation experts has helped thousands of our clients understand how to create relocation policies that attract and retain talent. Our team can help your company provide the best experience for transferees and new hires with lump-sum relocation packages.

GMS was the first relocation company to register as a .com. The company also created the first online interactive tools and calculators and revolutionized the relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation™ technology platform.

Global Mobility Solutions is proud to be named and ranked #1 Overall and #1 in Quality of Service by HRO Today’s 2019 Baker’s Dozen Customer Satisfaction Survey.

Contact our experts online to discuss how your company can leverage lump sum relocation packages for new hires and transferees, or call us at 800.617.1904 or 480.922.0700 today.

We're Here to Help! Request a Courtesy Consultation

Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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