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Pre-Decision and Best Practices for Global Mobility

Pre-decision Best Practices: Why do many companies have a 50% rate for assignment rejection? It is primarily because the potential transferees do not have a clear understanding of the destination location and the support available for their families.

The top 3 reasons cited for rejecting relocation assignments are housing/mortgage concerns, trailing spouse/partner employment concerns, and overall family concerns. Pre-Decision Best Practices

Assignment rejection and failure can be very costly to a company. Firms spend an average of half a year’s salary in recruiting and training when onboarding a new employee. For high-level executives, the expense can be six to nine months of their salaries. However, according to the ERC, it can be as high as three-times an annual salary for international executives. If assignments are rejected, or fail after a move – which adds much more to the financial loss – companies must go through the expense of onboarding and training new staff.

 

How can companies ensure that they get the right people in the right place at the right time and for the right price?

The answer is to use pre-decision programs. Global Mobility Solutions (GMS) is the pre-decision pioneer and we continue to develop new, innovative features for pre-decision programs.

Although the number is growing, currently only 22 percent of companies around the world are utilizing pre-decision programs. However, when working with an RMC, nearly 60 percent choose to incorporate pre-decision into their mobility management solutions.

Employees decline relocation assignments due to housing, family, and spousal/partner employment concerns. Many firms had a 50% rate for assignment rejection. 32% housing/mortgage, 55% spouse/partner employment, 69% family issues. By using pre-decision, companies increase assignment acceptance, reduce failed relocations, save money, and project a progressive and employee-friendly image.

Going back to the reasons cited for assignment rejection, let’s see how the in-depth questioning and available services of pre-decision can address each of those concerns.

 

Housing

Candidates are interviewed to learn about community and lifestyle preferences. Candidates are presented with destination spotlights that highlight the cost of living and attractions of the assignment location. Area tours are arranged. Candidates are pre-approved by participating mortgage lenders. Candidates are provided with home selling and home buying assistance.

Spouse/Partner Employment

The pre-decision interview includes an employee’s spouse or partner. Pre-decision best practices programs offer a career assessment to develop an action plan that will help the spouse or partner adjust to the new location. This can include resume services, aggressive job searching, and more.

Family

Through the pre-decision interview process, the specific needs of the family are determined. To help candidates better understand the new location before moving, they are presented with school reports and detailed community information. Community tours are arranged so that transferees and their families can see schools, hospitals, and centers of culture and entertainment prior to moving.

 

The talent acquisition program manager of a large healthcare company said, “By using pre-decision to initiate relocations prior to the face-to-face interview, we know that transferees have arrived more quickly, have settled better, and stayed longer.”

Benefits of utilizing pre-decision programs include reduced time to acceptance, reduced overall costs to the company, an increased acceptance rate, and an increase in successful assignments.

Because of how it engages relocation candidates and their families, increases assignment acceptance and success, and saves companies time and money, pre-decision best practices should be utilized when it comes to mobility management.

Learn more about how pre-decision programs can benefit both you and your transferees.

 

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Why Benchmark?

Relocations can generate a lot of excitement as companies eye the potential for increased revenue, organizational growth, and the development of their employees. It is important for those managing workforce mobility to know if their company’s relocation policies make sense in today’s evolving, global business environment. It is critical for all the stakeholders in employee relocation – talent acquisition, human resources, procurement, finance, legal, etc. – to fully understand the best practices to ensure that their policies are competitive, compliant, and effective.

Here are the top 5 reasons you should be reviewing your relocation program and policies:

  • To ensure competitiveness within your industry in order to attract and retain the best talent
  • To identify enhancement and cost-saving opportunities (i.e. process, service cost, exception reduction, etc.)
  • To maintain alignment with your overall mobility objectives across key disciplines
  • To educate internal stakeholders on current best practices and trends
  • To learn about innovative ideas for managing a changing workforce mobility environment

Policy Benchmarking Options

A best practice across all industries is to conduct program and policy reviews every 12 to 18 months, depending on an individual company’s relocation volume, size, and scale of programming. You can receive expert guidance and award-winning service by submitting a request for contact.

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5 Steps to a Successful Year-End Process

While most people are happily preparing for the holidays, you’re scrambling through the year-end reconciliation of all of your relocation expenses. Well, even though it’s only November, here is a gift that will help you not only navigate this year, but help you to have a successful year-end process for years to come.

Though many relocation managers might prefer battling crazed Black Friday crowds to year-end reporting, the process tends to go more smoothly when run by the relocation department. To maximize efficiency, be sure to utilize these five steps:

  1. Create a year-end checklist. A detailed checklist will help identify all of the information you need to accurately report year-end compensation. Your checklist should include due dates, responsible individuals and departments. Establishing the responsibility for reporting all of the relevant compensation data is an important component, and can include wages, imputed income, benefits, equity, taxes, and more. This year-end checklist will help you identify all the resources you will need to create a complete and accurate report. Your itemized checklist needs to include items such as early cutoff dates and all employees who will receive the tax filing services (employees on the tax eligibility list), as well as provide for the time needed for verification, approval and processing. A well-developed checklist will also set firm deadlines for the reporting and tax filings.
  1. Set up a year-end preparation call. When setting due dates, be cognizant of the vacation times made mandatory by some countries around the end of December. During the call, review your year-end checklist with all involved parties to ensure that they are aware of their role and due dates. Use this call as an opportunity to build understanding and develop relationships that will make year-end reporting easier in the future. If you have not already held a year-end preparation call, schedule one as soon as you finish reading the rest of this article!
  1. Verify all of your data! Accuracy is vital, especially when it comes to compensation reporting. Data such as addresses and tax ID numbers/Social Security numbers should be confirmed, as well as wages, benefits, sick and vacation time. Double-checking data prevents backtracking and costly errors down the line.
  1. Finalize your data. Make sure that the final payroll reports of the year have been included, plus any end-of-the-year benefits. Be sure to back up the program data again and be sure to save it in a secure location should it need to be referenced in the future.
  1. Get ready to submit your report. Double-check the deadlines for all the countries on your list and be prepared to provide specific data for each. Tax providers may ask for data for different assignee/transferee populations. Be sure to adhere to your year-end deadlines and, whenever possible, send the data ahead of time. Some international locations may have very tight turnaround times to make that final tax payment of the year.

As with anything, practice makes perfect. The more you follow these five steps, the easier year-end reporting will become for you and you can be confident of a successful year-end process.

Learn more about how to save time and money while managing your corporate relocations.

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Reduce Relocation Expenses by Eliminating Gross-Ups

BVO Savings

The Buyer Value Option (BVO) program avoids the costly process of “grossing up” dollars used to pay for the commissions and closing costs on the sale of a transferee’s home, enabling a company to reduce relocation expenses.

Typically, the commissions and closing costs associated with the sale of a transferee’s home represent the majority of the total costs incurred during a relocation. Reimbursement to a transferee of these expenses is considered taxable compensation by federal and state authorities.

Most corporations use a form of tax assistance, known as gross-up, to help offset the tax impact felt by the transferee receiving reimbursement. The gross-up expense can add substantial costs.

Example:

A transferee in the 40% tax bracket receiving a $24,000 home sale expense reimbursement will require around $39,900 in order to approximately cover the impact of income taxes being withheld and still net the $24,000 needed to cover the actual expenses.

Typical home sale with gross-up

Home sale with BVO cost savings

Total Savings:                           $11,400

*Commissions and closing costs shown reflect a 6% commission and 2% closing costs. Actual costs, including BVO fee, may vary.

Once a transferee receives a valid offer to purchase from a 3rd party buyer, and after the relocation management company (RMC) has been able to verify that all contractual terms are customary, the transferee turns the sale of the home over to the RMC.

The RMC then purchases the home from the transferee and subsequently transfers the home to the 3rd party purchaser. All closing costs and realtor commissions are paid by the RMC and billed directly to the employer. Since the transferee never incurs any home sale expense, normal reimbursement of these expenses is not required.

Fast, Easy, and Economical

Once the origin home is turned over to the RMC, the transferee relinquishes all obligations including attending the actual closing. The RMC manages the entire sale and closing process on behalf of the transferee. The BVO program allows the transferee to move quickly, and focus on his or her new job and community. This is one more way of reducing both the stress and expenses associated with workforce mobility.

To learn more about BVOs or other relocation programs, please visit our contact page and an experienced Global Mobility Solutions relocation consultant will answer all of your questions.

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7 Reasons Your Home Is Still On The Market

Your home is still on the market: Your house is still on the market, and it doesn’t look like it’s going to budge anytime soon. According to Jonathan Smoke, Chief Economist of Realtor.com, “the median age of inventory is now 80 days”, and its a smear that nobody wants on their listing. That figure is up 6.7% from August, and depending on your reason for moving, timing seems to be everything. You’ve planned carefully and cleaned up your home before trying to show it, so where did you go wrong?

You’re Charging Way Too Much

When setting the price of your property, you can’t just set a price without conducting thorough research. According to the experts, every single house can sell, for the right price, of course. If you want to sell your house quickly, it is wiser to lower its price early on, than to wait for another few months then lower it according to market restraints. Zillow suggests, “estimates are intended as a useful starting point to help you determine an independent and unbiased assessment of what your home might be worth in today’s market. Comparing your home to recently sold properties can also help you understand what your home is approximately worth. Ultimately, your real estate agent or appraiser will be able to inspect your home physically and take into account special features, location and market conditions for the right price.” This highlights the absolute necessity of finding a quality agent. Think your home is worth more than its appraised value? You’re not alone. Quicken Loans data shows homeowner perceptions commonly exceed appraiser opinion, illustrated in the graph below.

Home Sellers Usually overvalue their homes. your home is still on the market

You Have A Bad Real Estate Agent

Lack of communication, resources and leadership are signs of a bad real estate agent. While over 90% of transactions involve a real estate agent, an inexperienced real estate agent can’t even compare to one that abides to NAR’s code of ethics. Many agents will not spend more than a couple of hours a week trying to sell your property. If your agent falls into these categories, start contacting him regularly to remind him that you need to sell your house as soon as possible. Teresa Mears reported, Michael McGrew, (CEO of McGrew Real Estate in Lawrence, Kansas) treasurer of the National Association of Realtors stated, “it’s about communication. Tell your agent what isn’t working and ask them to fix it.”  Open communication with your real estate agent can save you literally hundreds of dollars at closing, by closing sooner. The best way to ensure you’re working with a quality agent, is to use vetted and reviewed agent networks. If you’re relocating for work, your company likely provides some real estate assistance through a relocation management company like Global Mobility Solutions, and has access to hundreds of experienced and talented agents.
bad-agent your home is still on the market

Your House Doesn’t Look Appealing

Most homeowners live with the impression that their house is the best home in the universe. Don’t live under the same illusion. You need to realize that your clients do not see the things the way you see them. People’s perception of your house is not influenced by feelings or strong emotional connections. They only look at it from an objective point of view. Staging your home is critical to selling your home fast. According to National Association of Realtors, “the median dollar value to stage a home is $675 and the majority of buyers’ and sellers’ agents believe staged homes also increase the dollar value buyers are willing to offer by one percent to five percent at closing. While only 4 percent of Realtors said staging has no impact on buyer perceptions.” To solve this problem, hire a third party for a free staging consultation to get an edge on your competition.

Real Estate Home Staging Importance your home is still on the market

Withholding Important Information

Never do this, even though it’s tempting sometimes, it could cost you dearly in the end. Misrepresentation can lead buyers and especially agents to go onto the next home. While all houses have warts, refrain from engaging in colorful coverups. Now, you don’t need to go the other way around and list only its drawbacks either. Promote your property using plain language, without exaggerating or hiding important aspects. Real estate agents have many resources at their disposal i.e. memberships, marketing companies, brokerages and associations to draw on. Relying on their associations can save you time and money as well. Again, herein lies the importance of selecting a quality real estate agent.exaggerating your home is still on the market

You’re Still Working On It

If you are engaged in some minor or major work on your property, don’t even think to sell it. Modern buyers are only looking to buy houses that are fully remodeled or renovated in todays competitive market. First of all finish the renovations or major repairs before placing your house on the market. In addition, curb appeal is and always will be the most important. That explains why the NAR and their members, once again, “rated exterior projects as some of the most attractive and valuable home improvements for homeowners.”

renovating your home can help it sell quicker as long as you complete improvements prior to listing your home is still on the market

Your House is not listed Online

More and more buyers are now looking for houses online. Make sure your property is listed on all major real estate sites, including but not limited to Zillow, Trulia and Homefinder. There are over 250 real estate websites that can be easily accessed using the internet today. Additionally, list your house on sites that are mobile optimized. This is crucial to todays Millinium and Gen Y consumers. These tech savvy, busy customers will always prefer their smart phones or tablets over their laptops to navigate online. The top 20 major real estate brokerages have relationships with these sites, and it is automatic once it becomes active in the local Multiple Listing Service. However, every once in a while the listing doesn’t make it in. Have your agent check these sites in the first week to assure your online presence.

Real Estate Apartments Mortgages Home Values Zillow your home is still on the market

You Launched in the Wrong Season

If you want to sell your house to a certain group of people, you need to know exactly when it’s the best time to put your house on the market. For instance, retirees usually tend to buy during the hot season, while young families move in spring or late fall. Nela Richardson, Redfin’s chief economist says, “just as buyer demand follows a seasonal pattern, so do home prices, in addition, over the past five years prices have increased by an average of 3 percent month over month in the spring and ticked down by about 1 percent each month during the fall. To get the best of both worlds, sellers need be informed on both local buyer demand and recent sale prices in their neighborhoods before deciding when to list their homes and for what price.” While your home still sits on the market, timing can be everything, depending on where you live and the buyer you’re trying to reach. Seasons don’t appear to be a huge advantage or disadvantage to listing in any season, since the variance in prices is only by a few percentage points however they do vary on the time it takes on selling a home.” A recent Google Consumer Survey of real estate search terms illustrates the seasonal interest in property perfectly. Almost like clockwork!

seasonal homes Google search volume your home is still on the market

Home is Still on the Market – Insider Tip From GMS Director Of Real Estate Services

“It’s in your best interest to interview more than 1 real estate agent. Find out what each agent thinks about your area and your home’s potential pricing. It doesn’t cost you a dime to have it done. If you’re relocating for work, check to see what benefits are made available to you and use your company resources! If they work with a relocation management company like Global Mobility Solutions, then they’ll have access to hundreds of reviewed, vetted and experienced real estate agents. Following these simple steps can drastically reduce your home’s time on the the market and improve your chances of selling your home at a fair but beneficial price.”

Julie Schultz
Director of Real Estate Services
Global Mobility Solutions

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2 Mandatory Mortgage Changes Starting This Fall

Two key changes set by the Consumer Financial Protection Bureau (CFPB) in 2013 are set to effect mortgage lending practices October 2015. Pushed back from the original implementation date of August. More on why this date was pushed back can be found on the CFPB blog The CFPB rule change will replace the Good Faith Estimate, Early Truth in Lending Disclosure, Final Truth in Lending Disclosure and HUD-1.

One-quarter of uninsured respondents cited good health as the primary reason for a lack of coverage. Newly implemented forms are easier for consumers to use and understand than existing forms according to the Bureau.

According to the CFPB these newly designed forms, “highlight the information that has proven to be most important to consumers. On the new forms, the interest rate, monthly payments, and the total closing costs will be clearly presented on the first page. This will make it easier for consumers to compare mortgage loans and choose the one that is right for them”. The rule’s impact on the relocation industry and implementation background can be found in this related article. Here’s what you need to know in preparation for these pending changes:

Implementation: 

October 3rd, 2015

Scope:
Majority of closed end mortgage loans submitted on or after October 1st, 2015. Not applicable to reverse mortgages, home equity credit lines, or mobile and unattached units.

The Loan Estimate Form:
The new Loan Estimate form replaces the Good Faith Estimate and the “early” Truth in Lending Disclosure. This form must be provided to the home buyer within three business days of their mortgage application submission. All written estimates provided to the would-be home buyer must have a clear disclaimer noting that it is not the official Loan Estimate Form.

Replaced Forms New Form

GFE and Initial TiL
View PDF
New CFPB Document
Loan Estimate
View PDF

The Closing Disclosure Form
The Closing Disclosure form replaces the HUD-1 and the Truth in Lending Disclosure. Lenders must provide the Closing Disclosure form to the would-be homebuyer at least 3 business days prior to closing. If any significant changes are made to the loan (interest rates, pre-payment penalties, etc.) during the 3 day waiting period the lender must provide a new Closing Disclosure form along with another 3 day waiting period before closing.

Replaced Forms New Form

Final TiL and HUD-1
View PDF
closing disclosure form from the Consumer Financial Protection Bureau
Closing Disclosure
View PDF

Detailed information from the CFPB:
Rule change details for consumers
Detailed CFPB Rule Change Information

Brought to you by Global Mobility Solutions, a trusted partner in global talent management.

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How to oversee and provide support for millennial transferees

The face of talent management is changing for a wide variety of reasons, but the impact of technology has been a particular catalyst for this evolution.

Today’s new workforce wants to be a part of the new globally connected workplace. Businesses are beginning to see the value in relocation assignments in new and diverse markets, and it’s often young adults who are making the trip to a new location. Companies are investing in the future of talent mobility because millennials are not only well-versed in the technology that’s driving mobility growth, but also because young adults are the future of the modern-day workforce. According to a recent PricewaterhouseCoopers study, Gen Y currently accounts for one-quarter of the workforce. By 2020, that figure will increase to 50 percent.

Support millennials during relocation
Their skills are in high demand, seeing as increased relocations and development in technology are coinciding with one another. However, since industry practices are evolving, the manner in which companies support and oversee transferees will have to mature as well.

A recent Deloitte study outlined a support framework for companies to follow during relocation management. The framework is based on the business value of sending an employee to a new market and the development value for talent growth. Millennial relocation is primarily characterized as a “learning experience” in that it doesn’t cost companies a lot to move young talent, but the developmental ceiling is high since the employee is looking for diversity in experience and professional growth.

Millennial employees want their companies to embrace new technology.
Millennial employees want their companies to embrace new technology.

Businesses that move young employees are helping to develop well-rounded leaders of the future. When it comes to millennial support, businesses are primarily focused on developmental reinforcement above all else. PwC found Gen Y employees are more committed to personal learning and development than flexible work hours and cash bonuses from their employers. Seventy percent of millennial respondents said work-life balance was very important to them, so businesses need to moderate the number of hours young assignees work.

Before and during the move, businesses should be ready to offer rental assistance programs, especially those with housing options. Young employees are active, experience-seeking individuals who want to be surrounded by others like them. Helping transferees find lodging in a walkable or culturally vibrant neighborhood is a great place to begin during a relocation, especially since young employees don’t own vehicles like they did in the past. In fact, a recent AAA Foundation for Traffic Safety study found from 2007 to 2011, the number of automobiles purchased by adults aged between 18 and 34 dipped nearly 30 percent, Fast Company reported.

Millennials also have different needs than previous generations; they expect employers to adopt new technology and the flexibility it brings to their lives. Certain rental assistance programs can extend the resources young employees desire to better help streamline the transition. Things like mobile apps and do-it-yourself tools are two aspects of a strong millennial relocation as well. Even corporate resources like hands-on job training or settling-in services that help the employee acclimate to his or her new surroundings are highly beneficial during the process. Millennial transferee support doesn’t stop once the wheels hit the ground in their new location; rather, it’s an ongoing process that requires meeting their complex needs and doing so in a fashion that they can ultimately connect with on a comfortable level.

Since the demand for talent mobility is growing, companies need to adjust with the evolving state of the industry. Young employees are a good investment from a business and developmental standpoint, but they need to be supported with the right technology and continual training and support that will fuel professional growth.

Brought to you by Global Mobility Solutions, a trusted partner in global talent management.

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