Category: Global Relocation

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Global Mobility Global Relocation Global Relocation Tips Household Goods Relocation Management

The Shipment of Household Goods

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Shipment of Household Goods Explained

When planning a family move or relocating for a new job, one of the main points that may come to mind is how to move everything in one’s home. Looking around the house to take stock of your many possessions can cause stress. From clothes to dishes, artwork to vehicles, office equipment to bedroom furniture – decisions must be made on what stays and what goes. Working with a reliable moving company that can promptly and safely pack, and then move your household goods can make that process easier. 

 

What are household goods? While there is no exact definition, household goods (commonly abbreviated as HHG) are most often referred to as a mix of items, utensils, clothing, and furniture that reside in your house. Because there is such a wide range of what fits into the concept of “household goods” it can be difficult (mentally and physically), risky, and time-consuming for an individual or family to move on their own. 

 

If the move is taking place because of a new job or a personnel transfer, many corporate relocation benefit packages include some form of provision for the shipment of the employee’s household goods. In many cases, the relocation management company (RMC) that is managing the employee’s move has access to a reliable HHG transportation company to perform the heavy lifting related to the move. Conversely, some organizations may leave their relocating employees to their own devices to find an appropriate moving company. In these situations, some limited financial support or reimbursement is provided to the employee once the move is complete.

Why You Should Use a Professional Moving Company

Let’s start by pointing out the obvious. If household items are not packed by professionals there is a risk of items being broken or damaged upon delivery. Companies that specialize in household goods shipping can properly pack items to assure reduced risk of the item being broken. Many reliable moving companies will also have insurance for items if something is broken, damaged, or misplaced. In fact, eligibility for shipment coverage may be predicated on the movers performing the complete packing of the household goods.

 

It is also worth stating that if the relocating employee attempts to pack, move, and transport their household goods in a rental truck, there runs a risk of serious injury. The movement of larger items, improper lifting techniques, and repetitive movements can lead to an injury. This may impact the timeline of the relocation, or possibly result in a workers compensation claim if the move is company-sponsored.

 

Another fact that many might overlook is the transfer of these personal goods to the new city or state. Traveling cross country in an unfamiliar truck or pulling a trailer is not easy, and can take more time than many might realize. If the relocation is international, the logistics become increasingly complicated and out of the reach of the majority of transferees.

 

Allowing a professional moving company to pack, handle, and ship the employee’s household goods is more time-efficient. Every relocation consists of many moving parts. Stressing about the packing and moving of the transferee’s household goods doesn’t need to be a complicating factor. Additionally, if moving for a new job or position, there might be a short timeframe in which the relocation has to be completed due to a job start date. Hiring a moving company can help ensure that the household goods are moved quickly and will not hold up the relocation.

The Networks That Support Household Goods Shipping

Unlike the local movers many might think of when discussing moving, relocations generally occur over great distances. The van lines that are contracted to perform these types of moves will use larger trucks and a sophisticated logistics network to move the goods across the nation, or even around the world. Components of this network will include semi-trucks, train/rail cars, airlift vans (special containers for air shipments), and even ocean containers loaded onto vast ocean-based vessels. These networks are used to consolidate shipments and speed the overall transportation process. Commonly, local agents of the transportation company on both sides of the move will be called upon to assist with the loading and unloading process. 

 

Additionally, specialty companies may be called in to perform special crating services, remove and package wall-mounted televisions, prepare sensitive items for transport, or even ship your automobile. Storage solutions are also on tap in the event you need temporary storage at your destination while you find a home, or if you are on an overseas assignment.

 

Lastly, animal shipments are a commonly overlooked necessity for those relocating. Pets are more than just animals, they are beloved members of anyone’s family. As such, specialized animal transport companies help to ensure the transferee’s pets are traveling under safe conditions. Transporting pets can require additional documents, immunizations, quarantines, and specialized kennels/crates. Transportation methods geared towards animals significantly reduce the amount of stress on the pet as well as instill confidence in the employee’s knowledge that their beloved family member is being well-cared for.

Why You Should Use a Corporate Relocation Company

Working with a corporate relocation company like Global Mobility Solutions can help reduce the stress of household goods shipping. We provide access to our vetted, certified, and highly competitive network of household goods specialists. By including HHG services in a thoughtfully designed relocation policy and moving process, you can ensure that your transferees arrive at their destination on time and with as little distraction as possible, ready to focus on their new position. GMS can be contacted as early as today to discuss the shipment of household goods to any location in the world.

We're Here to Help! Request a Courtesy Consultation

Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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Employee Development Global Mobility Global Relocation Immigration Rules

Employer Immigration Compliance Must Be Spoken: Guidance for Cross-Border Mergers & Acquisitions

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Get Ahead of Problems Faced in Cross-border Mergers and Acquisitions

Merging branches or acquiring new businesses is a complex process. These transactions involve numerous parties and have an abundant number of moving parts. This is the case, even more so, with cross-border mergers and acquisitions (M&A). What happens when the merger or acquisition is obtained in another country? 

Businesses are understandably focused on the economic and financial aspects of the deal, not so much on employer immigration compliances. However, these compliances are important and should not be overlooked. Imagine trying to relocate or transfer employees from one branch to another, only to be held up by visa and immigration issues. The issues that delay employment transitions and the assessment of liabilities are best addressed early in the process to allow your organization enough time to overcome any compliance risks. 

In almost any merger, acquisition, or change of entity, employers will need comprehensive plans to ensure relocating employees are able to validate their immigration status for their new country of employment. Employers who fail to accurately assess their immigration needs risk major business and labor disruptions, or the loss of key employees due to visa and immigration holdbacks. 

An effective M&A agreement will be prepared and determined appropriate based on the following points:

Deal Structure

Is it a stock/share deal?
With a stock purchase, the legal entity being purchased is often maintained and the purchasing company inherits all of its foreign workers. It will be up to the purchasing company to confirm that all these workers’ permits/visas are compliant and if any changes to immigration status will be needed.

Is a new legal entity being created?
As often is the case with a merger, an entirely new entity is created. Under some jurisdictions and work permit types, foreign employees are only authorized to work for the original company that sponsored them. In these situations, a new work permit may need to be applied for, or at the very least, an amendment made to the existing permit.

Change in Staffing

Will the deal affect any employment contract type or status?
In many countries, a foreign worker’s employment authorization is tied to the employment contract they signed with their original employer. If this contract is made void through a merger or acquisition, the status of the work permit could be as well. It is important to check with the local immigration authorities to see if amendments are needed. 

Will the deal cause any employee on a work permit/visa to be promoted or demoted?
Often a foreign employee’s type of work authorization is tied to their seniority/position or their income level. Depending on the jurisdiction and the terms of the work permit/visa there may need to be a change of status filed with the local authorities. 

Will the location of work permit/visa holders change?
In some countries, a foreign worker’s visa/permit may be tied to a particular province/state or even city. If workers are going to relocate to another region because of a merger or acquisition, an amendment may need to be made to their work authorization. 

Will job titles of work permit/visa holders change?
Depending on the country and type of work authorization originally granted, if a merger or acquisition results in the changing of job titles for foreign workers there may need to be an amendment made to their work permit.  

Will job descriptions of work permit/visa holders change?
If a work authorization was originally granted based on a foreign worker’s particular skills and the type of work they perform, it is important to check if new work authorizations will be required if their job description is going to change. 

Will salaries of work permit/visa holders be adjusted?
In some countries, a foreign worker’s visa/work permit type is often tied to their income level. If there are changes, he/she may require a new work permit or have an amendment made to their existing work authorization.

Assess Potential Red Flags

Understand visa/work permit processing time
If changes or amendments are needed to foreign workers’ work permits/visas, it is important to understand what processing times will be applicable. Processing times can vary drastically in different countries, and if not correctly managed a company might find itself in a situation where many of their foreign workers are not able to legally work immediately after the date of a merger or acquisition.

GMS Can Help with Employer Immigration Compliances

Global Mobility Solutions can help businesses with all of their global mobility needs and concerns, including companies who face problems with cross-border mergers and acquisitions. We partner with top visa and immigration companies to assure our clients’ their employees and their families are taken care of. Don’t let employer immigration compliance keep your company from merging or acquiring new branches. Contact us today to discuss your needs with a professional relocation expert.

We're Here to Help! Request a Courtesy Visa Program Consultation

Properly managing a visa and immigration program involves meticulous coordination, precise communication, and worldwide interaction with government agencies, corporate personnel, and relocating employees.

At GMS, we provide you with peace of mind in knowing your mobility program is fully compliant and being managed by the best in the industry.

Request a no-pressure, courtesy consultation from a GMS Mobility Pro. We’ll be in touch within 1 business day.

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Global Mobility Global Relocation Job Market

An Employee & Employer’s Guide to Expatriate Health Insurance

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What Is Expatriate Health Insurance?

Relocating employees is not necessarily the easiest process. There is a lot that goes into moving a candidate to fill a role, from home-selling assistance to transportation of household goods to tax gross-ups, companies have to assure that the many needs of their relocating employees are covered. Typically, health insurance is something that is discussed in the negotiation stage of hiring. But what if the candidate is moving from another country? Each country has different health care systems and requirements for health insurance coverage, and employees’ existing insurance plans may not provide complete coverage when the employee is moving internationally. Newly hired employees moving internationally might have a concern about their coverage for the period before the new job’s health plan goes into effect. 

When hiring international applicants, it is recommended that companies have expatriate health insurance options in their relocation benefits packages. Expatriate medical coverage (also known as expat insurance) is temporary insurance that is provided for people living outside their home country. Many plans are designed to cover employees who are staying in one country or will be traveling to multiple countries during their work assignments.

Why Is Health Insurance Important for Expatriates?

Expat insurance comes into play when a relocated employee is considered a foreign national and does not qualify for plans offered by local insurance companies. An easy example would be a Canadian citizen who is living in the US for an extended period for work. Does their home health insurance provide the same level of coverage and cost-benefit when they are outside of their home country?

For the Employer

Companies may want to consider covering expatriate insurance benefits because it can help attract and maintain talented employees. When trying to fill a seat in the company, having the option of being able to interview, and ultimately hire, international applicants opens up more options.

For the Employee

International relocators should take advantage of expatriate insurance when offered due to the varied health coverage in different countries. As each country has its own healthcare system, it can be very confusing to know how the system works and what is and isn’t covered. Uninsured individuals who seek treatments could end up with massive bills later on. 

Expatriate health coverage also gives the moving employee peace of mind, not only knowing they’re covered for unexpected healthcare needs but in knowing they are protected financially as well. If an emergency or sickness were to pop up, that employee knows their coverage will help with medical bills.

What Type of International Health Insurance Plans Are Available?

When it comes to expatriate insurance coverage options, the line does not stop at just medical. There are plans offered by providers which also include: 

  • Health Insurance
  • Life Insurance
  • Disability Insurance
  • Group Insurance
  • Evacuation and Medical Evacuation Insurance
  • Dental and Vision Insurance
  • Property and Liability Insurance
  • Travel Insurance

All of these different insurance types can help attract the best possible candidate for any job opening. Again, people who travel internationally for work assignments might desire these types of insurance because in their home country they may already be covered by them.

Considerations to Take When Choosing Expatriate Insurance

While there are a few providers who specialize in expatriate insurance plans, it’s always a good idea to look into which plan will work best for any given person. Is the favored policy set up for travelers or locals? Does the insurance company have a good reputation? Are the brokers and employees of the company certified for their specific field/job? Can the company pay claims from abroad? How do claim payments affect taxes or reimbursements? Does the employee have a choice of local healthcare at public and/or private hospitals? Does the policy cover a range of conditions, or is it limited to medical emergencies only?

All of these questions are fair to ask when inspecting a provider. But the big question to ask is if pre-existing medical conditions are covered and how they’re handled. Pre-existing conditions in the employees’ medical history could be the make-or-break deciding factor in choosing a provider. Companies should be sure their employees can get treatment coverage for conditions that are disclosed at the beginning of their health insurance policy.

Incorporate Expatriate Health Insurance into Your Relocation Program

Providing relocation benefits is one of the best ways to assure a company that they have the best shot at hiring the right person for the right seat. Global Mobility Solutions has been assisting companies in setting up their relocation programs for over 30 years now. If your company is ready to implement expatriate health insurance coverage into their policies then reach out to us today. Making sure employees are covered in case of an emergency medical situation is important. Our qualified team can help set up relocation benefits with expatriate health insurance included.

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Corporate relocation tips Domestic Relocation Tips Global Relocation Global Relocation Tips Home Purchase Household Goods

How to Relocate During the Rush Moving Season

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Tips for Staying Ahead of Peak Moving Season

The middle of May until about Labor Day weekend marks the peak moving season in America. During these months, moving companies and relocation specialists see substantial increases in those looking to relocate. During this time, thousands of people try to get their families moved into their new homes as quickly as possible. Many factors come into play, but the primary two are summer weather and summer vacation. It’s tough to argue that it’s much easier to move when the weather is great. Additionally, summer break is an ideal time for those moving as a family to get the kids settled into their new home before the new school year kicks off. 

When relocating for work, it is not always up to the transferee when their household goods move can take place. Many employees have a firm “report to work” date that drives their relocation timeline. It could also come down to their relocation policies and the benefits that are provided to them by their employer. 

When it comes to summer moves, it is best to get ahead of the busy moving season. Here are some tips on how to get a headstart.

The Advantages of Planning Ahead

With so many Americans moving within this tight timeframe, there are several advantages to getting a head start on this rushed window: 

  • Less stress: staying ahead of the curve when it comes to moving can help alleviate some of the stress that comes with moving. If everything is planned out, it helps assure that things will go more smoothly.
  • Cost savings: if you can book ahead of time, or move out before the busy season, moving companies are more likely to work out better pricing with both customers and suppliers. 
  • Time: while relocating dates are not always up to the transferee, trying to get a jumpstart on the process can help assure the transferee’s household goods and vehicles can be transported, by the moving company, on dates that work for them. 
  • Flexibility: If dates, costs, or anything else needs to be changed or canceled, having time to do so is key.

What to Do If Moving Dates Are Not Up to the Transferee

Moving for a new job or promotion does not always give the transferee the power of when to plan for a move. Oftentimes, relocators might be forced to ship out during the peak moving season. When this happens there are some options, first off it is highly recommended to work with a relocation services company. Employers who have built out stable relocation policies typically already have these services available and many relocation companies provide moving employees with relocation coaches to aid the move. If the employee does not have access to such services, they should review their company’s relocation policies and offer letters to understand what moving costs may be covered. 

Work with the Best to Avoid Stress

Moving is a stressful process just to go across town, but relocating to a new city and state can be an extremely complicated process, not to mention doing so during moving companies’ busy seasons. Working with an experienced relocation service company can do much more than just getting your household goods from point A to point B, they can assist in real estate needs and other relocation services. Connect with GMS today to discuss how we can help move employees and their families in a safe, timely fashion.

We're Here to Help! Request a Courtesy Consultation

Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

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Business Services Choosing a Relocation Company Corporate Relocation Corporate relocation tips Domestic Relocation Challenges Domestic Relocation Tips Global Mobility Global Relocation Relocation Best Practices Relocation Challenges

Discover Your Potential Relocation Cost Savings

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Relocation Cost Savings

To have the most successful and efficient workforce mobility program, mobility specialists and HR professionals should regularly evaluate their company’s relocation costs, benefits, and policies in order to uncover cost savings or areas in your relocation policies that may need improvement. Many companies manage their relocation needs in-house while others use relocation management companies to mobilize their workforce. Relocation policies should be reviewed with regularity to assure the company is spending wisely and saving money where possible. 

 

GMS makes this process simple with our industry-leading MyRelocation® technology. In addition to its client and employee-facing portals, MyRelocation® offers a suite of tools designed with your needs in mind. 

 

GMS is happy to announce our new Relocation Cost Savings Calculator. This easy-to-use tool provides companies with insight as to how much they could be saving when it comes to their current relocation program. If it has been a while since your company’s policies have been reviewed, or you are just starting to look into mobility services, this calculator can help determine your organization’s potential cost savings. 

 

It is not uncommon for companies to go years without changing or updating their relocation policies. While common, this practice can add up to serious costs over time as the direct costs related to relocation benefits react to various factors. Transportation prices change, home prices fluctuate, temporary housing costs increase, and the cost of living is constantly changing. To assure that your company is saving the most money while giving your employees the best relocation experience possible, it is important to check in on how you can be saving.

Calculating your Relocation Cost Savings

The innovative GMS Relocation Cost Savings Calculator looks at a range of common relocation program areas for cost-saving opportunities. With a user-selectable option for companies who handle mobility in-house or with an outsourced relocation management company. Key mobility policy elements that the calculator can highlight include: 

  • Program Fees
  • Real Estate Services
  • Household Goods Transportation and Storage
  • Temporary Housing Programs
  • International Relocation Services
  • Program Funding

The Cost Savings Calculator is quick and easy to use, and once various data points are input, the relocation calculator will compute your potential savings in a downloadable PDF to allow you to easily compare your current relocation costs against your potential savings. After that, a GMS Mobility Pro will reach out personally to help validate your potential relocation costs savings estimate, provide no-pressure guidance, and answer any questions you may have.

Validate Your Savings Using Our Relocation Cost Calculator

Are you ready to discover how and where your mobility program may benefit from a reduction in relocation costs? Simply complete the form below and a GMS Mobility Pro will provide you with a link to work through the tool. It is easy to use and only takes a couple of minutes if you have the right information handy. 


The GMS Relocation Cost Savings Calculator is free to use and comes with no obligation and no pressure to use. Get started now to discover how much your organization could be saving today.

Ready to Calculate YOur Program Savings? Request Access Now!

Are you ready to calculate your potential relocation program savings? Request access to our easy-to-use Relocation Cost Savings Calculator. Your Mobility Pro will grant your access request within 1 business day.

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Employee Development Global Relocation Relocation Best Practices Relocation Management Talent Management

Relocation Associations & Memberships

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Global Mobility Solutions Memberships

The relocation process consists of a lot of moving parts when it comes to getting employees from one side of the country (or world) to the other. There are numerous logistics that have to be worked out, accounted for, and coordinated in order to make the process as smooth as possible. Global Mobility Solutions (GMS) puts an emphasis on enhancing the overall transferee experience and ensures a seamless relocation for the company and for their relocating employee and their family. 

The GMS leadership team takes pride in knowing our team is able to assist companies to relocate any number of employees anywhere they are needed. We are able to do that because of our knowledgeable, certified, and experienced relocation team. Our expert teams are members of various relocation associations that allow us to give the best possible service in the industry. We also encourage our employees to keep their relocation certifications up to date, as well as support webinars, training, and industry conference attendance.

Here at GMS, we are proud to have team members that belong to the following associations. 

The Worldwide Employee Relocation Council (Worldwide ERC®)

The global relocation industry is one that is always changing and transforming to meet the needs of companies, which can make it hard to set benchmarks and standards within the industry. However, The Worldwide Employee Relocation Council (Worldwide ERC®) is seen as the premier trade association for talent management and global mobility knowledge. 

Corporate mobility managers and relocation management companies from around the world encourage employees to become members of Worldwide ERC® to ensure that their staff has a strong education and firm understanding of the skills and knowledge useful in the relocation industry. 

GMS is proud to note that all of our client-facing team members and every level of our leadership team are members of Worldwide ERC®. Each of these employees has confidence knowing that they can deliver the best experience for a transferee because of the training they gained through Worldwide ERC®’s certification and ongoing education platforms. These offerings allow GMS employees to work through Worldwide ERC®’s program to become fully capable of handling almost any talent mobility situation.

Local & Regional Relocation Councils

In addition to Worldwide ERC®, GMS also has employees who are associated with various local and regional mobility councils: 

  • Bay Area Mobility Management (BAMM)
  • Arizona Relocation Association (ARA)  
  • Southern California Relocation Council (SCRC)
  • Executive Board Member for the Southern Regional Relocation Council (SRRC)
  • Member of the Tennessee Relocation Council (TRC)

Forum for Expatriate Management (FEM)

Forum for Expatriate Management (FEM)’s mission is to provide valuable networking opportunities for relocation companies. Their multiple platforms of content and events provide mobility professionals the chance to engage with one another in hopes of growing their network. FEM aims to inspire global mobility and HR professionals by providing them with crucial news stories and insights that impact international mobility. They also host events ranging from roundtable discussions to multi-day summits. 

Being associated with FEM proves that an employee is in tune with the issues impacting global mobility and assists in their understanding of related relocation practices and policies. In addition to the summits that FEM puts on annually, there are also local chapter meetings that members can attend. With chapter meetings taking place all over the world, members of the GMS team are involved in local and regional FEM chapters for mobility individuals and vendors, here in Arizona. 

International Association of Movers (IAM)

Holding more than 2,000 corporate members, the International Association of Movers (IAM) is the moving and forwarding industry’s biggest global trade association. Since 1962, IAM has provided guidance to moving and shipping service providers with operations in more than 170 countries.

The moving and shipping of household goods and automobiles are one of the most important aspects of any relocation, which is why it is so important to be up-to-date on best practices. The GMS transportation team are proud members of IAM, enhancing our ability to ensure employees’ goods are moved safely, quickly, and efficiently across the country and arrive on time for the employee to begin their new job. 

International Airlines Travel Agent Network (IATAN)

The International Airlines Travel Agent Network (IATAN), also known as the International Association of Travel Agents Network, has a primary goal of setting travel standards of professionalism while administering meaningful business standards. Additionally, IATAN works to provide cost-effective services that benefit the travel and mobility industries. This helps provide a vital link between mobility suppliers and the US travel distribution network. The GMS travel team, and many additional team members, are members of IATAN.

Society for Human Resource Management (SHRM)

The Society for Human Resource Management (SHRM) tries to create better workplaces for employers and employees. With more than 300,000 HR executive members in over 165 countries, SHRM is an expert in aligning all HR needs. Because relocation deals so heavily with HR representatives, GMS sees it as vital for key team members to participate in SHRM.

GMS is Qualified to Help

With our team members having a great blend of different relocation associations and memberships, GMS knows that we can help with any relocation need. Whether a company needs to move an employee a few states away, or send dozens of employees from one country to another, GMS can help you every step of the way. Contact us online today. One of our global mobility experts will respond quickly to answer your questions.

We're Here to Help! Request a Courtesy Consultation

Are you ready to talk to a Mobility Pro? Learn how GMS can optimize your mobility program, enhance your policies to meet today’s unique challenges, receive an in-depth industry benchmark, or simply ask us a question. Your Mobility Pro will be in touch within 1 business day for a no-pressure, courtesy consultation.

Categories
Corporate Relocation Corporate relocation tips Global Relocation

Reaffirming the Importance of the Human Connection for Corporate Relocation Companies

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2020 has proven how important the human connection is for relocation companies, and we see clients recognizing this fact for 2021. Certain processes can easily leverage technology to increase efficiencies and performance. However, research indicates it is impossible for computers with artificial intelligence to replicate jobs that rely on humanistic and social skills. The role of the relocation coach far outweighs the technology that supports it.

Global Mobility Solutions (GMS) is a nationally ranked Relocation Management Company and a leader in the relocation industry that excels in providing superior service to clients. This level of service requires GMS Coaches to have significant measures of important human attributes and social skills including:

  • Adaptability
  • Coaching
  • Communication
  • Creativity
  • Critical Thinking
  • Complex Problem Solving
  • Curiosity
  • Emotional Intelligence
  • Empathy
  • Insight
  • Listening
  • Resilience

Clients recognize the importance of the entire relocation experience as an extremely important touchpoint for their talent acquisition programs. If they leave such an important experience to the vagaries of computer programs, employees and new hires are likely to feel less valuable to the client. Talent acquisition programs help clients ensure a greater likelihood of good hires, which in turn helps lower costs and saves time. A robust relocation management program fully supports client investments in sourcing and onboarding talent and helps ensure successful relocations.

Relocation Coaches and Their Impact

Our clients appreciate the service our Relocation Coaches provide to their employees, and their employees are grateful for the high-touch service that GMS provides. Here are several comments we have received over the past year that reaffirm the importance of the human connection in relocation services:

“I felt as though Tricia made this process very simple. She even walked through how to do expenses with me step by step. I never felt as though I was bothering her when I called which I prefer to do instead of email and that was never a problem for her. I also felt she was very informed on all aspects of the move. She let me know countless times to call whenever I needed anything, which I did. In closing, she also had such a great attitude and was 100% approachable. I am big on customer service and Tricia definitely provided the best.”

“Jennifer has been fantastic from beginning to end. I give her the highest marks possible. There’s no way to make relocation fun, but she made it as painless as I can possibly imagine.”

“Ana, through her incredible support, listening capacity and anticipation of my needs, always promptly resolved my doubts, additional unplanned requirements due to this pandemic by COVID. Definitely, Global Mobility Services is a company with the know-how, structure, personnel, and suppliers that provide excellent service for corporate mobility needs.”

“Carroll was the best part of my relocation process. She is professional, responsive, knowledgeable and most importantly sweet and so supportive. I moved during COVID after having lived in the same place my entire life so you can imagine this was traumatic and challenging. Carroll kept me on track and guided me the whole way with kindness humor and diligent follow-up. She called me just to check in and see how I was doing. She is a gem and you should know what a true professional and wonderful person she is- if I ever need to move again I will check with her first. I cannot sing her praises enough!  My experience was great.”

“Jen was a big help through this whole process. Being relocated is a stressful event. Being relocated during a global pandemic is even more stressful. She was a big help to find what we needed to help move.”

“Dear Jennifer, I want to extend my utmost gratitude for the care, professionalism, and passion you demonstrated during every step of my move. Your timely attention to detail, your communication, and your attitude toward your vocation as Relocation Coach made me feel that you were right there beside me from the beginning and onward. As a Hospital Chaplain, I work alongside hundreds of diverse staff and I can easily identify those who bring excellence, integrity, and compassion to their work, I am confident you are one of those people. Thank you again for you making my move easy.”

“Moving can be very stressful and even more so after coming out of a tornado a month ago and trying to relocate during a pandemic. Kim was always calm, reassuring, and timely in her responses. I am in the hospitality industry and have to treat guests this way all the time. It was certainly nice to be treated this way myself! It made the chaos of the move so much easier from a mental standpoint! THANK YOU!”

The Human Connection Makes the Difference

As you can see, a high-touch customer service approach has a dramatic impact on the lives of relocating employees and their families. The direct support that corporate relocation companies provide to relocating employees has a direct impact on the family’s ability to cope with the stress of their move and improves the readiness of an employee to focus on their position when they arrive at their destination. Through GMS’ high-touch customer service process, relocations are measurably more successful with our clients experiencing a reduction in the number of costly failed relocations. By working with a proven and effective company like Global Mobility Solutions, you can rest assured you’ve chosen a company that treats your employees with compassion and the dedicated attention they deserve.

What's Trending in Workforce Mobility for 2021?

This article is an excerpt from our 2021 Workforce Mobility Forecast. Download a complete copy today, or watch a recording of our latest Thought Leadership Series webinar on the trends that are shaping the industry.
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About GMS

GMS’ team of global relocation experts has helped thousands of organizations understand how to develop relocation programs that provide the best possible experience for new hires, transferees, and their family members. Our team wants to help your company understand how to review your relocation program and share how the GMS approach delivers consistent, high-quality relocation experiences on time and on budget.

Contact our experts online to learn more about the GMS difference, or give us a call at 800.617.1904 or 480.922.0700 today.

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Corporate Relocation Domestic Relocation Challenges Global Relocation Relocation Challenges

2021 Ushers in Fully Virtual Relocation from Start to Finish

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Virtual solutions in relocation management were well on their way to becoming the preferred choice long before the COVID-19 pandemic made them a requirement to do business. Supporting the working world’s “anytime, anywhere” focus, the relocation industry has been creating tools and resources to bring solutions to clients that are easy to use and do not require any physical contact. 2021 will see virtual solutions continue to grow in both popularity and functionality due to their convenience, speed, flexibility, and accuracy.

Virtual Relocation services span the relocation spectrum, including the following:

PRE-DECISION SERVICES

A valuable tool, pre-decision allows for a relocation management company to work with your new hires or transferees before an offer is extended or the decision to relocate is made. All of the following services can be provided through online solutions, reports, and electronic communications:

  • Candidate Assessment – Assess candidate expectation, skills, personal qualities, family circumstance, and financial preparedness
  • Cost of Living analysis – Cost of living comparison of origin and destination cities to help determine an acceptable or competitive salary range
  • Market analysis – Determine the likely home sale timeline and identify potential home sale challenges such as negative equity
  • School Reports – Public and Private School reports provided to the relocating employee to aid community selection
  • Moving Cost Estimates – Cost estimates on household goods transport to help budget for relocation costs
  • Community Search and Tours – Virtual Neighborhood Walks let buyers explore new neighborhoods and communities, and help them see nearby local features such as parks, schools, and shopping centers

VIRTUAL VISA AND IMMIGRATION SERVICES

In today’s new normal, the virtual experience extends to the visa application and immigration process:

  • A knowledge base of helpful information and resources
  • Virtual visa and legal consultation
  • Online application and form filing
  • Electronic fee payment
  • Online tools to track and manage case status and processing times

HOME SELLER VIRTUAL EXPERIENCE

The global pandemic forced home sellers, agents, and relocation companies to rethink the real estate process from beginning to end. Including the following.

Consultation, Digital Marketing

  • Virtual consultations using popular meeting platforms such as Zoom or Google Hangouts
  • Document signatures captured electronically using Dotloop real estate transaction management solution or other e-signature programs
  • Virtual walk-through and preparation for the home
  • Virtual staging using seller-provided photos combined with current furnishings and décor
  • Virtual experience “Open House” event with advertising and promotion
  • Virtual private showings

Offer, Contract, Deposit

  • Electronic offer submittal (once seller receives an acceptable offer, that specific buyer can see the property in person within 24 hours; following the viewing, the seller will execute the offer)
  • Contract to purchase the home is executed electronically
  • DepositLink or other financial service is used to electronically transfer the deposit

Inspections, Appraisal, Financing, Closing

  • Inspections are ordered and conducted (if not waived)
  • Purchase and Sale agreement is executed
  • Appraisal is completed
  • The buyer obtains financing commitment if applicable
  • Final in-person walk-through (if not waived)
  • Closing

HOME BUYER VIRTUAL EXPERIENCE

Like the home sale process, home purchases have traditionally been a very personal, in-person process. 2020 brought about rapid change as the real estate experience quickly adapted to provide a safe, virtual experience for prospective home buyers.

Consultation, Online Views

  • Virtual consultations using popular meeting platforms such as Zoom or Google Hangouts
  • Document signatures captured electronically using Dotloop real estate transaction management solution or other e-signature programs
  • Online searching for homes
  • Virtual experience tours of homes, either 3D virtual tour online, or a live interactive virtual tour (open house or private showing)
  • Live virtual buyer events
  • Video mail (v-mail) provide video directly to interested buyers

Offer, Contract, Deposit

  • Electronic offer submittal (once seller receives an acceptable offer, that specific buyer can see the property in person within 24 hours; following the viewing, the seller will execute the offer)
  • Contract to purchase the home is executed electronically
  • DepositLink or other financial service is used to electronically transfer the deposit

Inspections, Appraisal, Financing, Closing

  • Inspections are ordered and conducted (if not waived)
  • Appraisal is completed
  • The buyer obtains financing commitment if applicable
  • Final in-person walk-through (if not waived)
  • Closing

VIRTUAL HOUSEHOLD GOODS MOVES SERVICES

While the movement of personal property will always require a physical presence by moving crews, the household goods industry developed effective tools and processes to limit in-person interaction to protect both the transportation employee and the transferee’s family from unnecessary exposure:

  • Online, video, and virtual estimating surveys to document contents of homes
  • Online and electronic communications to arrange services and payments
  • Packing, moving, delivery, and setup services without requiring transferee to be present

VIRTUAL DESTINATION SERVICES

Virtual destination services are a great option for transferees and their family members. These include community tours and orientation, departure services and support, and area consultations. All of these services provide transferees with 1-on-1 consultation and support to ensure their comfort and peace of mind with the destination.

The services provide benefits such as:

  • Providing direct support when needed
  • Keeping assignments on track for success
  • Recruiting and retaining key employees
  • Assisting and supporting family members
  • Developing and growing relationships

For common services such as searching for schools, finding homes, and getting to know the new location, there are several new convenient formats that have risen in use:

  • Real-Time Video – Live video calls let transferees review specific areas, discuss their interests, and share their preferences. The local destination contact provides direct communication on specific points and can answer questions that may arise.
  • Webinar Presentations – Transferees access a 1-on-1 presentation through popular web-based platforms.
  • Pre-Recorded Video – A personalized video is recorded and shared with transferees. They are then free to review the recording at a time that is convenient to their schedule.

VIRTUAL LANGUAGE AND CULTURE TRAINING

A virtual trainer for language and culture allows candidates to access training anytime, anywhere. This access gives candidates the flexibility they need. Whether traveling or in a remote location, the virtual trainer lets candidates learn at their own pace.

Language Modules

  • Intuitive, straightforward interface
  • Self-paced lessons
  • Focus on conversation proficiency
  • Cultural insights and nuances that impact vocabulary and grammar
  • Mobile apps for quick brush-ups

Cultural Modules

  • One-on-one personal training via webcam
  • Coaches explain how to see cultural differences to promote synergy
  • Practical and actionable guidance to operate in business settings
  • Learning to leverage skill sets found in other cultures
  • Communicates values including mutual respect and understanding

VIRTUAL TUTORING FOR CHILDREN

Dedicated learning platforms deliver virtual instructor-led lessons in a fully professional, secure, and GDPR-compliant format. Features include:

  • Easy to use interface
  • Browser-based with no necessary downloads
  • Class reminders and notifications
  • Multiple-language support
  • Audio and video-based lessons
  • Online document sharing and lesson materials
  • Reporting for attendance, learning analytics, and more

The lesson content and methodology are adapted to the children’s needs. Books and materials are either virtual or delivered to the children through mail delivery services.

What's Trending in Workforce Mobility for 2021?

This article is an excerpt from our 2021 Workforce Mobility Forecast. Download a complete copy today, or watch a recording of our latest Thought Leadership Series webinar on the trends that are shaping the industry.
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GMS Is Here to Help

GMS is ready to help you with any relocation needs you may have. If you have questions or are ready to get started, please reach out to us online or call 1-800-617-1904 for US or 011-480-922-0700 for international. Our certified team is here to help.

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Corporate Relocation Domestic Relocation Tips Global Relocation Relocation Policy Review Relocation Programs

Relocation Policy Benchmarking Delivers Results

As your company enters 2021, you should use relocation policy benchmarking to deliver much-needed results right from the start. The mobility industry strongly recommends that employers conduct a comparative policy review at an interval of 12 to 18 months. Waiting any longer to do this valuable exercise puts your company at great risk of losing significant ground to your industry competitors.

Do you think the relocation industry has not changed much in 12 months? Think again! The COVID-19 pandemic is still affecting all aspects of relocation. Whatever the issues are, a thorough relocation policy benchmarking will show you the solutions your company should implement.

Top 5 Results that Relocation Policy Benchmarking Delivers:

1. Increase Knowledge Across Your Organization

You must work with several internal stakeholders to implement successful relocations. All of these stakeholders should learn what is changing in the relocation industry. Cost issues, legal issues, and travel issues are still arising from the pandemic.

2. Examine Your Company’s Competitive Position Through Relocation Policy Benchmarking

How are your industry competitors using their relocation policies to attract and retain new hires and transferees? Relocation policy benchmarking provides clear information on how your industry peers leverage their relocation policies to succeed at talent acquisition and retention.

3. Adopt a Global Approach to Align Corporate Mobility Objectives

GMS has helped several companies avoid the pitfalls of decentralization. When companies take a decentralized approach to mobility, they end up with different policies and different experiences from location to location. Relocation policy benchmarking helps identify all of these differences. Recommendations to adopt the best solutions across the organization result in operational efficiencies, costs savings, and greater transferee satisfaction.

NOTE! View our Case Study on Decentralization. You will learn how we helped a large multinational client understand the benefits of a centralized approach for their relocation policies.

4. Innovative Solutions Solve Problems and Increase Efficiency

As fast as the world has changed over the past year, technology has changed at an even faster lightning speed. For example, conducting a relocation policy year end reconciliation can now be done in minutes with the touch of a few buttons. Relocation APIs such as those offered through GMS’ MyRelocation® Technology make managing your company’s relocation program a quick and easy process.

5. Save Costs with Relocation Policy Benchmarking

One of the biggest cost drivers for relocation policies are exceptions. By examining the best practices in your industry, your company can enhance your relocation policy to reduce these costly exceptions. Relocation policy benchmarking will identify cost issues and help your company institute solutions to keep costs and budgets in line.

What Should Employers Do?

Employers should initiate a relocation policy benchmarking with a qualified and knowledgeable Relocation Management Company (RMC). The project should include a full assessment of the company’s current relocation policy. It should also include a full review of corporate objectives and a complement of strategic recommendations.

Conclusion

Global Mobility Solutions’ team of corporate relocation experts has helped thousands of our clients understand why they should initiate a relocation policy benchmarking. We can help your company understand how to create a relocation policy that reflects industry best practices, saves costs, and increases efficiency.

GMS was the first relocation company to register as a “.com.” The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.

Powered by GMS’ 2020 Mobility Benchmark, the innovative GMS Program/Policy Evaluation (PPE) Tool provides instant relocation policy reviews. It also helps users gain insight into how their company’s relocation program compares to their industry peers.

Schedule your relocation policy benchmarking now. Contact our experts online or give us a call at 800.617.1904 or 480.922.0700 today.

What's happening in your industry? Request a Courtesy Benchmark report

At GMS, we make it a priority to know how talent mobility is changing in each major industry. What are the best practices? How are other companies changing their programs to retain a competitive edge? Your Mobility Pro will be in touch within 1 business day to help answer your questions and benchmark your industry.

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Global Relocation Global Relocation Tips Global Relocation Trends Immigration Rules Visas and International Travel

Canada Citizenship Path to Expand for Foreign Residents

In an effort to encourage foreign temporary residents to stay, the Canada citizenship path will expand to make it easier for them to become a permanent resident. Currently there are over one million temporary residents in Canada. However, the COVID-19 pandemic has reduced the number of immigrants entering the country.

Canada migration consists of both permanent and temporary residents. Net immigration statistics show the impact of the pandemic:

 2019 (annual)2020 (1st 6 months)
Temporary Residents+190,952-18,221
Permanent Residents+252,000 est.+128,430

Canada is seeking to add immigrants at an aggressive rate, with a goal of adding over 1 million immigrants by the end of 2021. The country’s plan for immigration includes the following:

2019350,000
2020360,000
2021370,000

Canada’s plan includes immigration relating to several factors:

  • Federal economic and provincial/territorial nominees
  • Those eligible for family reunification programs
  • Refugees

Why is Expanding the Canada Citizenship Path Important?

Canada is relying on immigrants to power its economy and counteract the long-term demographic impact of an aging population. Currently, Canada’s population is less than 37 million residents. Of these residents, nearly 20 percent are immigrants. The country is exceptionally welcoming to immigrants, with Prime Minister Trudeau publicly noting “Diversity is our strength #WelcomeToCanada.”

Canada is considered underpopulated, and as a result often has more jobs than workers. Immigration is key to helping the Canadian economy grow. The country’s population rate of growth for 2020 is only 0.89%, the lowest rate for the past several years. Expanding the Canada citizenship path will hopefully increase the population growth rate.

Programs to Draw Immigrants to Canada

The country has instituted many unique programs to draw immigrants. One immigration pilot initiative seeks to attract highly skilled immigrations to smaller cities and towns in the province of Ontario. Another initiative focuses on attracting students and youth of Hong Kong with a new open work permit and a broader Canada citizenship path. Criteria will include one year of work experience in Canada, and a minimum level of language proficiency and education. The new open work permit allows young people in Hong Kong to come to and hopefully stay in Canada while they gain work experience.

Among large industrialized countries, Canada has one of the lowest populations, ranking at #39. By comparison, countries including the US, UK, China, India, Germany, Mexico, France, Italy, and Spain all have much higher populations than Canada. The country’s best hope to keep residents in the face of the continuing pandemic is to expand the Canada citizenship path for its temporary residents.

What Does This Mean?

Canada’s immigration ministry is working to identify a new Canada citizenship path for the country’s temporary workers. It is also looking to expand opportunities to draw immigrants to Canada. The country’s economic growth depends on a steady supply of highly skilled workers. Also, increasing immigration will lessen the impact of an aging population on the country’s social services budgets.

What Should Employers Expect with an Expanding Canada Citizenship Path?

Employers in Canada should expect to see an increase in the number of immigrants seeking to leverage the expanding Canada citizenship path. With nearly twenty percent of the country comprised of immigrants, the atmosphere is welcoming and supportive. Employers should also expect to see a rise in job seekers utilizing the open work permit program.

Employers not currently in Canada should look into the country as a strategic location for future corporate expansion. The services of an International Professional Employer Organization (PEO) may be useful in this respect. International PEOs can help employers enter new markets quickly and determine the prospect for their future success.

What should Employers do as the Canada Citizenship Path Expands?

Work with a Qualified Relocation Management Company

Employers in Canada should review their talent acquisition program to ensure it aligns with a growing number of immigrants in their workforce. They should also work with a qualified Relocation Management Company (RMC). RMCs can help employers review their relocation and visa programs with a goal of encouraging highly skilled immigrants to choose their job opportunities.

Investigate the Services of an International Professional Employer Organization

Employers outside of Canada should consider utilizing the services of an International PEO. By working with an International PEO, companies can increase their international employment in Canada quickly and easily. RMCs can provide expert assistance to employers looking to expand their corporate presence through the services of an International PEO.

Conclusion

GMS’ team of global relocation experts has helped thousands of our clients develop relocation programs that attract and retain qualified employees. Our team can help your company determine how to benefit from an expanding Canada citizenship path.

GMS was the first relocation company to register as a “.com.” The company also created the first online interactive tools and calculators, and revolutionized the entire relocation industry. GMS continues to set the industry pace as the pioneer in innovation and technology solutions with its proprietary MyRelocation® technology platform.

Contact our experts online to learn how your company can benefit from an expanding Canada citizenship path, or give us a call at 800.617.1904 or 480.922.0700 today.

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Properly managing a visa and immigration program involves meticulous coordination, precise communication, and worldwide interaction with government agencies, corporate personnel, and relocating employees.

At GMS, we provide you with peace of mind in knowing your mobility program is fully compliant and being managed by the best in the industry.

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